Reviews
Write a reviewoutstanding service as always
the service department is wonderful and always gives excellent service. The sales department is ok, but you have to coax them to get the best deal, and the process of signing the contract lacks a great deal
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to leave us this feedback, Helen! We're always here with the same great service if you need anything else.
Coupon Specials from Cadillac! Wow!
Oil Change at Cadillac for the price of JLube! Awesome service!thanks for offering coupons special!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, Joe, we're happy we could exceed your expectations! Please don't hesitate to reach out to us if anything else comes up!
Car owner
Received a loaner for three days until my 2017 XT5 was repaired. Car is functioning much better and the ride is better. Julie did a terrific job,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dennis, thank you for choosing Sunset Cadillac of Sarasota as your first choice for all your automotive needs. We're pleased to know we were able to exceed your expectations and help you out! We sincerely value your business and hope we can assist you again in the future.
Best Of The Best
My son bought a truck from them and told me this dealer Is The Best Of The Best he was right! My salesman was Alex Rodriguez , he was on top of every question I had. Scott Johnston the manager made it happen with Alex. They didnt stop till I was happy. Becky Ferguson was the finance manager which she made it such a pleasant experience. My son was right! This dealer is the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the 5-star rating and wonderful feedback, Chrisanthi! We always want to hear back from our clients and we are so happy to hear you had such a positive experience with us! We will be sure to share your comments with our team. We sincerely value your business and look forward to your next visit!
Dr. G. Tennis
Excellent service and personable service technicians
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Dr. G. Tennis, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
Survey
Mark is an excellent Service provider. The facility is first class.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Richard, we are so pleased you enjoyed your visit to Sunset Cadillac of Sarasota! We are always more than happy to assist you if anything else comes up. Take care!
Sunset Cadillac
Great experience! Quick and easy purchase of our new Escalade esv!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle, Haley, we're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
Scheduled Service
Purchased car from Sunset Cadillac and it serviced two now. Love the car and the dealer experience has been great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Jack, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!
Sunset Cadillac Sarasota
Parts Dept ordered all weather floor mats for CTS we purchased from dealer on Oct 31, 2018. Steve was professional and courteous and notified me as soon as the order arrived Excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jerry, your satisfaction is important to us, so we want to sincerely thank you for choosing Sunset Cadillac of Sarasota and we hope to see you again soon!
CT6 Service
Pleasant first class experience. Love my CT6 Platinum - Great Car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Bill, we're glad you had such a wonderful experience with us! Thank you so much for your feedback! We hope you have a great day!