Reviews
Write a reviewRecent service experience at Sunset Cadillac
My wife and I are very happy we found Sunset Cadillac yers ago. Since we purchased our first vehicle, we've returned to purchase three more. Sales and service experience we've had, has been always been a pleasure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Edward, we are very happy we could provide you with a positive experience! Thank you so much for your wonderful feedback! We hope you have a great day!
Service review for Sunset Cadillac of Sarasota
Pleasant,relaxing time while car was serviced. Coffee and doughnuts are very good. Amiable atmosphere and staff. Clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Anne for choosing Sunset Cadillac of Sarasota as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Cadillac Review
Jared Brantley is exceptionally. His goal was to ensure we had the car we wanted. He delivered exactly what we asked for in our 2018 CTS. He is professional and has a wonderful personality. His determination to ensure our complete satisfaction is to be praised. He has also followed up with us to ensure we are happy with our new CTS. Also, Josh in the finance department is riendly and professional. He explained everything and made sure we understood all details. This dealership is excellent and we will recommend Jared and Josh to anyone looking for a new Cadillac. Both of these young men truly understand how to give customers the Exceptional Cadillac Experience. Wonderful service. We wii use them for our next new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Jerry and Wanda, thank you so much for your high rating and for letting our team know how we did! We look forward to helping again in the future. Take care!
Great Service
Always a pleasure getting serviced at Sunset Cadillac of Sarasota.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Matt, we are so happy to read such a great review about Sunset Cadillac of Sarasota! We hope to see you soon!
Great Service
Mark was excellent in the repair process and customer service Felt confident in my experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Albert, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Survey
Periodic service and a navigation issue were addressed in a very timely and professional manner. Rod Kimpton continues to demonstrate an outstanding approach to customer service. Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Emmett, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sunset Cadillac of Sarasota. We sincerely value your business and look forward to your next visit!
Customer
Mark was his usual great Service Representative. I have always had a great experience with any of the Service Representatives I have come in contact at the dealership. I am always greeted politely and professionally by each of your representatives. I am in the process of extending my warranty. I do have a problem with the deductible. I pay for the protection and then pay for the privilege to use it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Customer Service Experience
From the time I pulled into the Service Department until I came back to pick up my car I was extremely satisfied with my experience. The people were friendly and my satisfaction was the utmost priority to them. We will be loyal customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear it, Kevin! We hope to see you again soon!
Recent repair service
Service completed in a timely manner and to our satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stan, great to hear everything was done quickly and to your satisfaction! We are always happy to help!
Sarasota Sunset Cadillac review
snack area could use modernizing and quality snacks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase