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Sunset Cadillac of Sarasota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (283 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (283 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunset Cadillac of Sarasota from DealerRater.

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It cant get better than this

It was my first time buying a car and obviously had many doubts and question. Mr. Zimney was very patient, understanding and above all very helpful. Overall I had a great experience, its was simple, to the point, very honest and no pressure to close the deal, until I was ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ALL ABOUT RELATIONSHIPS

The understanding and relationships that I have with Marshall in sales and Rod in service have made my experience with Coast a 5 star. I am grateful, as a non expert in cars, that I can trust them both. Today I bought a pre owned vehicle to replace my first car with Coast. Becky in finance was clear, friendly and understanding. The new facility is bright and shiny and the service area so clean, it is clinical. Bravo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience with Sunset Cadillac

We could not be happier with our new vehicle from Sunset Cadillac. Not only is the vehicle of the highest quality, but so was the entire experience! Our salesperson, Marshall, could not have been more professional, accommodating or attentive; Becky made the entire paperwork procedure most pleasant; and Ruth in service has been great! We would absolutely recommend Sunset Cadillac to anyone looking for a high quality vehicle and an equally high quality experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Salesman, Dealership, and Vehicle

I called in to the Coast Cadillac dealership in Sarasota to inquire about a Cadillac ATS Premium. I spoke with Marshall Zimny and he was a great help from the start. He didn't have the details of the car on hand but walked out to the car and answered all of my questions. He and the dealership were very honest and upfront from the beginning. Not just telling me what I wanted to hear to get me into the dealership like other dealers may have done in that situation. They were willing to work with me on the price of my trade and he seemed to be very much on top of things. He and the dealership deserve great recognition for the way they conduct business and themselves. Cadillac has done a superb job with their new interior and technology as of late and I strongly recommend Cadillac over Mercedes, BMW and Audi. I have owned them all and this by far is the best car I have ever owned. I would strongly recommend to splurge on the options, they are well worth it! I hope this has been helpful to anyone reading. God Bless America!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much! I was an absolute pleasure to be of service to you and look forward to a long relationship as your "car guy". Cadillac has changed so much over the last decade or so with new technology and fabulous new models coming soon!!

Professional and accomodating...

Marshall made the process easy and enjoyable...he made arrangements for me to have the vehicle overnight in order to really experience owning the truck before making the purchase. Thank you, Marshall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Joe! We will keep in touch for a mutual relationship with your business as well.

Marshall is the man!

I contacted Marshall about a used car that was brought in for trade in and he assured me it was worth to come and check it out. I drove 2 hrs to come see the car, loved it and in less than an hour I had all the paperwork done and driving home with a great new car. Marshall really takes time with you and makes sure you are fully satisfied with your purchase. I wouldn't buy from anyone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We have been talking but I wanted to reply online. Thank you Rob for your business as well as the very nice review. I look forward to assisting you with any of your automotive needs in the future!

Easy car buying experience.

Marshall Zimny was the sales representative my husband and I dealt with. No high pressure sales. Car was priced reasonably and a fair offer was made for my trade. A free car wash and a full tank of gas were the icing on the cake. Would definitely deal with again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was my pleasure to be of service!!~

Great customer service!

I would like to Thank Marshall for all his hard work trying to get me my s2000, he took the time to talk to the finance people to find the right bank for me, as well as send me pictures, videos, reply to my emails quickly and calling me when I had questions. I drove almost 2 hours to pick up my car at Coast Cadillac and I couldn't be happier! The customer service is amazing!! I will sure go back for my next car! Once again thank you Marshall for the great customer service and Thanks Coast Cadillac for the fast service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

It was actually you that made this purchase so easy and fun! Thank you for the comments and I look forward to seeing you in the future.

Very Nice Experience

We were helped by Marshall and he was just wonderful. I never felt pressured to buy and he was very willing to help us work through any hiccup we had. In the end, I bought the SUV I'd been searching for for months and I couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I am the problem solver and it was my pleasure to fix our hiccup! Thank you for your comments and look forward to helping you in the future!

Internet Sales through Coast Cadillac

What a joy it was to purchase a vehicle through Coast Cadillac's internet sales. Marshall Zimny was a pleasure to work with. He was a thoughtful and presented a professional image for his employer. The deal was everything I expected at a price that I thought was fair and reasonable. The entire staff was customer service oriented - that what I would expect from a dealer. I would buy another vehicle from Coast Cadillac in the future!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your comments are greatly appreciated thank you. We strive to give our customers the best service available to make the experience both memorable and enjoyable.