Reviews
AVOID!!!
Found Kia of Carson on TrueCar and I would highly advise prospective customers NOT buy a car from this dealer. They continually quoted a vehicle price that was totally false and they did NOT honor. I wasted hours at this dealer and am now paying for a price that was NOT agreed upon. Because of this dealership, this will be the last Kia I buy! Also, turns out I was also sold a worthless pre- maintenance contract that only covers $44 dollars on an oil change. What dealership is going to honor such a low price on an oil change and tire rotation? This experience with this dealership continues to haunt me. All other Veterans, please avoid this dealership!!!
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Linda. I'm sorry to hear about your experience. Our Truecar program is normally black and white so I would like to hear more about what happened. Please call or email me with any details you could share at 510 507-8723 or will.amiri@kiaofcarson.com.
I greatly appreciate Alberto’s help when I went car...
I greatly appreciate Alberto’s help when I went car shopping. I received all the help I needed and am completely happy with the deal I got.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt was AMAZING!! This dude went above and beyond to...
Matt was AMAZING!! This dude went above and beyond to find my perfect car!! Got me a 21 forte GT with all the bells and whistles for an amazing price! He's honest and personable and made my experience the best! He is the nicest person in that whole dealership and have been recommending him to everyone I know! I hope he goes far!! Thanks Again Matt!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I can’t thank Jessica enough for helping me so much with...
I can’t thank Jessica enough for helping me so much with purchasing the exact car i wanted! I had an amazing experience with Jessica and at the dealership as well. They’re so helpful and assured me that i will be leaving with the car i wanted and that’s exactly what happened. 5 star experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rarou has a great and welcoming personality. He is by far...
Rarou has a great and welcoming personality. He is by far one of the best sale reps I have ever worked with. He goes above and beyond other reps that I've came cross.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent salesman in Eddie Chim. He was professional and...
Excellent salesman in Eddie Chim. He was professional and didn't play any games once he understood our budget anna family needs we were looking for. He got us a great value and the car that fit our budget best as well. I would highly recommend coming to see Eddie if you're looking for a KIA in the Long Beach area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hands down the best Kia dealer in at least 150 miles....
Hands down the best Kia dealer in at least 150 miles. Outstanding deal no one would beat and wonderful staff. I will never bother going to any other Kia dealer. All promises were kept and the car was washed and ready on-time. Product knowledge was outstanding. Dealership was super clean and spacious. Can’t say enough good things! Thank you, Eddie, and manager Allen!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am very happy to have chosen Kia of Carson. The process...
I am very happy to have chosen Kia of Carson. The process went smoothly and easy. Started with going online, chose what I wanted and submitted for an estimate. Not long got a call back for an appointment next day. My salesman Kabir H. Sheikh was awesome, had my car ready for me and what I had asked for. He made everything a smooth process. Even Elena in finance dept. went smooth, no pressure and worked with your needs. I recommend Kia of Carson and kabir H. Sheikh.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DaVonna Sutton was really patient and nice. She made...
DaVonna Sutton was really patient and nice. She made buying a car very easy. Wasn't pushy and walk me through the whole process with follow-up. I told her what I liked and wanted and she did her best to get me into what I wanted fulfilling my needs. Very exceptional service. I would recommend her to anyone that is buy a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Davonna Sutton, is by far one of the best Carsaleman in...
Davonna Sutton, is by far one of the best Carsaleman in town. May I add awesome! customer service, thorough & she goes above and beyond for her customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car