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Kia of Carson

(2,472 reviews)
Visit Kia of Carson
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–7:00pm
Sunday 9:00am–8:00pm 8:00am–4:00pm
2025 state dealer award
View 6 awards
2025 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (424) 435-4779 (424) 435-4779
Used (424) 435-4781 (424) 435-4781
Service (424) 435-4778 (424) 435-4778

Reviews

(2,472 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Carson from DealerRater.

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AVOID!!!

Found Kia of Carson on TrueCar and I would highly advise prospective customers NOT buy a car from this dealer. They continually quoted a vehicle price that was totally false and they did NOT honor. I wasted hours at this dealer and am now paying for a price that was NOT agreed upon. Because of this dealership, this will be the last Kia I buy! Also, turns out I was also sold a worthless pre- maintenance contract that only covers $44 dollars on an oil change. What dealership is going to honor such a low price on an oil change and tire rotation? This experience with this dealership continues to haunt me. All other Veterans, please avoid this dealership!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Linda. I'm sorry to hear about your experience. Our Truecar program is normally black and white so I would like to hear more about what happened. Please call or email me with any details you could share at 510 507-8723 or will.amiri@kiaofcarson.com.

I greatly appreciate Alberto’s help when I went car...

I greatly appreciate Alberto’s help when I went car shopping. I received all the help I needed and am completely happy with the deal I got.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Matt was AMAZING!! This dude went above and beyond to...

Matt was AMAZING!! This dude went above and beyond to find my perfect car!! Got me a 21 forte GT with all the bells and whistles for an amazing price! He's honest and personable and made my experience the best! He is the nicest person in that whole dealership and have been recommending him to everyone I know! I hope he goes far!! Thanks Again Matt!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I can’t thank Jessica enough for helping me so much with...

I can’t thank Jessica enough for helping me so much with purchasing the exact car i wanted! I had an amazing experience with Jessica and at the dealership as well. They’re so helpful and assured me that i will be leaving with the car i wanted and that’s exactly what happened. 5 star experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Rarou has a great and welcoming personality. He is by far...

Rarou has a great and welcoming personality. He is by far one of the best sale reps I have ever worked with. He goes above and beyond other reps that I've came cross.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent salesman in Eddie Chim. He was professional and...

Excellent salesman in Eddie Chim. He was professional and didn't play any games once he understood our budget anna family needs we were looking for. He got us a great value and the car that fit our budget best as well. I would highly recommend coming to see Eddie if you're looking for a KIA in the Long Beach area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Hands down the best Kia dealer in at least 150 miles....

Hands down the best Kia dealer in at least 150 miles. Outstanding deal no one would beat and wonderful staff. I will never bother going to any other Kia dealer. All promises were kept and the car was washed and ready on-time. Product knowledge was outstanding. Dealership was super clean and spacious. Can’t say enough good things! Thank you, Eddie, and manager Allen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I am very happy to have chosen Kia of Carson. The process...

I am very happy to have chosen Kia of Carson. The process went smoothly and easy. Started with going online, chose what I wanted and submitted for an estimate. Not long got a call back for an appointment next day. My salesman Kabir H. Sheikh was awesome, had my car ready for me and what I had asked for. He made everything a smooth process. Even Elena in finance dept. went smooth, no pressure and worked with your needs. I recommend Kia of Carson and kabir H. Sheikh.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

DaVonna Sutton was really patient and nice. She made...

DaVonna Sutton was really patient and nice. She made buying a car very easy. Wasn't pushy and walk me through the whole process with follow-up. I told her what I liked and wanted and she did her best to get me into what I wanted fulfilling my needs. Very exceptional service. I would recommend her to anyone that is buy a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Davonna Sutton, is by far one of the best Carsaleman in...

Davonna Sutton, is by far one of the best Carsaleman in town. May I add awesome! customer service, thorough & she goes above and beyond for her customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.