Reviews
DaVannon is a great salesperson she took good care of me...
DaVannon is a great salesperson she took good care of me she went an extra mile to help me walk out with my vehicle. Thank you Dovanna God bless u and happy thanksgiving my dear.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'd been trying to work with two Kia dealerships before...
I'd been trying to work with two Kia dealerships before coming to Trophy Kia to trade in my pristine 2018 Camry for a 2021 Kia Seltos. Covina and Cerritos couldn't help. Covina didn't have the financing network to help with challenged credit and Cerritos set an appointment, had the financing approved, but let someone buy the car out from under me before I came in. That's on the salesperson. Well, DaVonna had reached out while I was talking to the others and was able to get me into the exact car I wanted the same night the other dealership dropped the ball. She was great in working the deal, keeping in touch with me, and even made me test drive it even though I already knew what I wanted. She wanted to make sure I was good with my choice. She also followed up with me after I drove the car off the lot. I highly recommend working with her. Super attentive, caring and while the process can be stressful, it wasn't with DaVonna and Trophy Kia in Carson! PS: I was the last person in the dealership and everything was a done deal, but DaVonna stayed with me until 10pm. Above and beyond!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful in making our decision. We were not sure if...
Very helpful in making our decision. We were not sure if we were ready. Very patient. Took us around to find the car my husband was looking for. Color ect
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your awesome customer service i...
Thank you so much for your awesome customer service i appreciate the time and patience you took with me to look for a car I wanted !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kabir provided an awesome service. I spoke and emailed...
Kabir provided an awesome service. I spoke and emailed him regularly and he got me the price I wanted and needed. The process was smooth!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Buen servicio amables en especial el trato del vendedor...
Buen servicio amables en especial el trato del vendedor Alberto stagg siempre atento y me hiso un buen precio no espere mucho volvería de nuevo
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Alberto was great, and knowledgeable. He treated me like...
Alberto was great, and knowledgeable. He treated me like family. I didn’t feel pressured at all. He helped me get a great deal on the new K5, I love it! Thanks again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently became in need of a second car. This is my 3rd...
I recently became in need of a second car. This is my 3rd time coming to Kia of Carson. Henry Gutierrez was exceptional and extremely helpful with this whole process. Sometimes car buying can be draining and confusing but not this time. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel was one of the calmest salespersons II’ve ever...
Daniel was one of the calmest salespersons II’ve ever met. He helped out my sister purchase a Telluride tho she had been looking at for the past 6 months. As soon as we arrived he greeted my family and immediately showed my sister the Telluride she was looking for. He went through all the features and the differences between the trim levels. My sister ended up purchasing a SX prestige package. Thanks to Daniel. He will be the first salesperson that I would recommend to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very nice man and very kind and helpful Tuesday I am...
Very nice man and very kind and helpful Tuesday I am bringing my niece to buy a var from Abdul thanks for being helpful and kind
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car