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Kia of Carson

(2,472 reviews)
Visit Kia of Carson
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–7:00pm
Sunday 9:00am–8:00pm 8:00am–4:00pm
2025 state dealer award
View 6 awards
2025 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (424) 435-4779 (424) 435-4779
Used (424) 435-4781 (424) 435-4781
Service (424) 435-4778 (424) 435-4778

Reviews

(2,472 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Carson from DealerRater.

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Nabil was great and the dealership made the process...

Nabil was great and the dealership made the process friendly, smooth and easy. I really liked our finance person as well. Sorry, I don’t remember his name.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

OMG I don't have the words to describe the service. Big...

OMG I don't have the words to describe the service. Big shout out to Eddie Chim and the rest of the staff, everybody treated me with so much respect and they worked miracles to give me the best deal. I walked out with the car I wanted! Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Eddie Chim was a pleasure to work with. He was very...

Eddie Chim was a pleasure to work with. He was very knowledgeable and treated with like a SUPER STAR valued customer. I was my plea

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Made an appointment last Wednesday Veterans Day...

Made an appointment last Wednesday Veterans Day 11-11-2020 12:30. When I get there I could tell it was busy I was about to leave but no I need my oil changed and I have an appointment.. Jose Estella informs me it's busy because of Veterans Day. I tell him I have a 12:30 appointment he tells me he has a hundred and four people in front of me. Sooooo what was the point of being able to make an appointment??? By 6p.m. they get me out of there. The next day I get an email saying I missed my appointment. Oh mind you my husband paid for a lifetime of oil changes and paid my car off a year early. So I feel I didn't get the best service because they had nothing to gain. I'm sure he did not want me to leave a bad review so it was easier to type in the system I missed my appointment. Sad and really disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had an amazing experience when purchasing my Kia...

I had an amazing experience when purchasing my Kia Seltos. Rarou was the sales person that helped me and he made the whole experience extremely easy. To be honest I only stopped at Kia as a formality just to see what they had but I planned on purchasing a different vehicle. Rarou had the best customer service out of all the local dealerships I visited. He was patient and not pushy at all, made sure I got to see and test drive the exact vehicles I was interested in and worked with his manager to get me a great deal. I would absolutely recommend Kia of Carson but specifically Rarou. If you go there definitely ask for Rarou, he’ll help you find exactly what you want and when you drive off you won’t have any doubts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kabir was fast, thorough and thoughtful. He negotiated...

Kabir was fast, thorough and thoughtful. He negotiated clearly and simply over text. When I arrived he was ready and provided clear insight into the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service from Prince, he called me to tell me he...

Great service from Prince, he called me to tell me he would help me lower my payment and he did and got me into a new wonderful Kia Niro so happy with the service Prince and his manager gave me, will refer my family to them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome Dealership, everyone had great customer service...

Awesome Dealership, everyone had great customer service and knowledgeable of all the vehicle on the lot. Yes I will refer my family to Kia C

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Friendly and knowledgeable people who are a pleasure to...

Friendly and knowledgeable people who are a pleasure to deal with. They are very accommodating. Excellent service good listener s and they get you want you want

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience!!! Fredy Hernandez made the experience...

Great experience!!! Fredy Hernandez made the experience smooth for my 21 yr old son and I. My son left the lot with his first new car!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.