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Kia of Carson

(2,426 reviews)
Visit Kia of Carson
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–7:00pm
Sunday 9:00am–9:00pm 8:00am–4:00pm
2025 state dealer award
View 6 awards
2025 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (424) 435-4779 (424) 435-4779
Used (424) 435-4781 (424) 435-4781
Service (424) 435-4778 (424) 435-4778

Reviews

(2,426 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Carson from DealerRater.

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Service

Yuri was a great help, managed her time well, very friendly staff, strongly recommend her services. Always happy when I leave because I know work was done correctly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very accommodating environment

Put forth 110 percent effort to get me into a vehicle, and I'm so grateful, yet finanace was a little dishonest about getting me a good deal, but that's typical right, over all , they treated my daughter and I with lots of care and respect and I appreciate it, she had a blast, I love the facility and the people. Not to mention I'm very pleased with my new vehicle, thanks so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

oil change service

I came to do my car service without appointment and they helped me quick . Eric explained all the process and was faster than expected. Great customer service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing service, friendly people

Daniel at Car Pros Kia Carson helped me understand everything about my car and went above and beyond the call of duty. He wasnt a parrot, he listened and gave me a wonderful second and third visit to this dealership. Made both services fun and friendly, and was an all around sociable person. Great man, great service, what I expected and more of Car Pros Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car Service

Whenever I come, I feel like my car service needs are met. Yuri always provides excellent customer service. I have had my car for nine years and I love that I can come there to make sure it is running at top performance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This Kia dealership is 'on it'!

I is nice to be greeted with a smile . Within minutes I was being walked though the process of getting my oil changed. I was start with a friendly face and smile to ask what I needed then an a wonderful gnetleman, Nelson, came out to help with the rest. He patienly let me ask questions, explain the dealers recommendation for my vehicle and then helped me find the best deal with my coupons - that is so awesome. I went to the very clean waiting area and had a nice cup of coffee. Nelson said it would be about an hour and it was. I love it when you are appreciated and things run smoothly. The team at Carson Kia is "On It' for customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

Great customer service’! Helped right away was there less then an hour and Daniel was very helpful. Inform me about the car and helped me get the car out .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good service

Thanks for the very good customer service and quality of the work , and very promoted service when the dealership was so busy , these 2 employees took their time and gave us great service , and I want to let their manger know , that these employees are vaery hard working ,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service and sales department

Thank you joe in the service department for helping me! And thank you joe in the sales department for putting me in a great vehicle both of you men are great exceptional people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I love my hybrid

I love the car but I'm not too happy the the monthly payment which went up about$200 ..bit it's a beautiful car hopefully I can save some money with this hybrid

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.