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Kia of Carson

(2,524 reviews)
Visit Kia of Carson
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–7:00pm
Sunday 9:00am–8:00pm 8:00am–4:00pm
2025 state dealer award
View 6 awards
2025 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (424) 435-4779 (424) 435-4779
Used (424) 435-4781 (424) 435-4781
Service (424) 435-4778 (424) 435-4778

Reviews

(2,524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Carson from DealerRater.

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Great Service

All of my questions were answered by Jose. The service was very fast especially on a Saturday. Everything that was done to my car was explained and very clear.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good job

Went in for a Service check of my leased 2016 Sorrento,had very quick service.Told wait would be and hour,out in 20 minutes?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and great

Ive been visiting Kia Carson for over 2 yrs now, Luis always makes sure my car & myself are well taken care of. Keep up the great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Joseph is great

Joseph is always fair and honest, he does not try to 'sell' service that is not needed. I really appreciate his straight forward aporoach. Highly reccoment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

First time buyer

Everything was perfect just not so happy about my $506 car note but hopefully with a years worth of on time payments , will go down

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always amazed

It was amazing I was in a bad spot and Gustavo Gutierrez helped me get out of it I will always be grateful. Car pros kia you will always have my loyalty thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent

For someone who had a hard time looking for the right car, the dealer made it very easy to choose the right car with the right deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Personalized Treatment

Joseph DiThomas's personal approach. I really appreciated his customer service skills. Aside from my service needs, which was approached professionally, our conversations were about life and family. I will be returning because of Joseph!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kia of Carson Service Review

I had my car serviced as a walk in. The wait wasn't bad at all. Coffee and donughts available every day. Restrooms very clean as well as waiting room. Phone charging stations available. Eddie was our service associate and was very courteous and thourgh in explaining what wad going on with my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No pressure

Our sales person, Joe V, was excellent. This was the first time ever we were in and out under 3 hours. Awesome experience, we will be back!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.