Reviews
Great Service
All of my questions were answered by Jose. The service was very fast especially on a Saturday. Everything that was done to my car was explained and very clear.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good job
Went in for a Service check of my leased 2016 Sorrento,had very quick service.Told wait would be and hour,out in 20 minutes?
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and great
Ive been visiting Kia Carson for over 2 yrs now, Luis always makes sure my car & myself are well taken care of. Keep up the great service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Joseph is great
Joseph is always fair and honest, he does not try to 'sell' service that is not needed. I really appreciate his straight forward aporoach. Highly reccoment!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
First time buyer
Everything was perfect just not so happy about my $506 car note but hopefully with a years worth of on time payments , will go down
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Always amazed
It was amazing I was in a bad spot and Gustavo Gutierrez helped me get out of it I will always be grateful. Car pros kia you will always have my loyalty thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
For someone who had a hard time looking for the right car, the dealer made it very easy to choose the right car with the right deal.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Personalized Treatment
Joseph DiThomas's personal approach. I really appreciated his customer service skills. Aside from my service needs, which was approached professionally, our conversations were about life and family. I will be returning because of Joseph!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kia of Carson Service Review
I had my car serviced as a walk in. The wait wasn't bad at all. Coffee and donughts available every day. Restrooms very clean as well as waiting room. Phone charging stations available. Eddie was our service associate and was very courteous and thourgh in explaining what wad going on with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No pressure
Our sales person, Joe V, was excellent. This was the first time ever we were in and out under 3 hours. Awesome experience, we will be back!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car