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Kia of Carson

(2,524 reviews)
Visit Kia of Carson
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 7:00am–7:00pm
Sunday 9:00am–8:00pm 8:00am–4:00pm
2025 state dealer award
View 6 awards
2025 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (424) 435-4779 (424) 435-4779
Used (424) 435-4781 (424) 435-4781
Service (424) 435-4778 (424) 435-4778

Reviews

(2,524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Carson from DealerRater.

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Thumbs Up for Kia Carson

This was my first visit to the Service Dept. at Kia Carson since I recently bought an Optima there. Isaac was amazing! Excellent experience--and I am fussy about service. Thanks, Isaac and Kia--Well Done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional and speedy service

The service I received was professional. Shawn was very friendly and informative about future services I would need. I slso received a complimentary car was and was in and out in a timely manner. Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

I went to get an oil change. Was seen immediately very helpful very friendly service was done fast and right. I really appreciate the friendly service, I will be coming back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

fantastic

very very good service and i also like the way they worked on trying to give me a car that fits me . also trying to work with my finance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

i had great customer service

every body was friendly, sales person was very kind and helfull. i had no issue with the sales rep.i would recommed kia pros to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick and easy.

Love your service the women out front are the best Cristina is a huge asset for your company. I know you've made some changes but its a still a good place to come back to sad to hear Leslie is no longer there you lost a huge part there but Cristina has made it smooth enough for us to return thats for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They treated me well.

Good experience, nice , friendly customer service, wish they could have lowered the price a bit more because my payments are almost 600, little too much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My Kia Service Experience

My service advisor was Eric Espinosa, I actually met him first on the phone, he returned a call I made to service dept inquiring about service financing. Eric explained the process and invited me to come in and complete the Wells Fargo application , I came in later that day and he walked me thru the process patiently..I got approval same day. Eric met me @ Kia @ 7:00 AM and started the intake process , he arranged for a loaner , which I appreciated. Eric kept me updated on the work process and my car was ready when promised, all clean and polished, like new. I will always deal directly with Eric, he’s smart, professional, honest, and very respectful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New Car

I was very impressed with my recent visit. Everyone was very kind & helpful. I had a few questions about my Kia & everyone was willing to answer my questions with no problems. I felt very comfortable & not pressured to buy the car. I am extremely satisfied with the customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Singh

I lease car from this xxxxing Kia , and my payment is comes to 323 $ but the xxxxing agent said do the extra protection to your car and he gave me something global trust protection and my monthly payment goes to 398 $ .. that time he said whenever you need service will do free for you but today I came for service still I have to pay 65 $ for just the oil change and tire rotation.. why I am paying 70 $ extra every month

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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