Mercedes-Benz of South Bay

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Mercedes-Benz of South Bay Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

10:00 AM - 7:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2005

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we

...

sell is one, no-haggle price and comes with a 5-day return policy*. Plus, we’ll buy your car and give you a check the same day, even if you don’t buy one from us. Now that’s easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Service

Tire Rotation

$39.95

Wheel Balance

$89.95

Oil, Filter Change

$119.95 and up*

Wheel Alignment (AWD)

$169.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
641 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 20, 2019

    Absolutely the best service experience available. I would definitely recommend the service department without hesitation.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the warm recommendation of the team here at Mercedes-Benz of South Bay. If you ever need more help, our team is available to talk -...- safe travels!

  • 5.0 out of 5
    November 18, 2019

    I had a nice time at Mercedes Benz of South Bay. Almicar was a very nice rep.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Douglas, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information abou...t your recent visit. Take care!

  • March 18, 2016

    I tried some independent shops a while ago and, except for getting my car smogged, I won't take my Mercedes anywhere else. They always do the job right... the first time. They treat their customers with respect. I've never had to wait when I drop my car off or when I pick it up. Their prices are reasonable. They've even fixed things for free that I thought were going to cost me an arm and a leg. Ask for Sonia Gonzalez. She's is my service advisor and she makes sure the job is done right every time.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 15, 2019

    Brandi was most helpful and attentive to the services needed

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

  • 5.0 out of 5
    November 14, 2019

    My Mercedes Repair rep Frank Perri was very knowledgeable, thorough, and courteous. He addressed the issues, and anticipated future needs. The service... provided was competitive and better-priced than other repair shops I had contacted. The free rental car service was an added plus. Everyone at Mercedes is so helpful and responsive. It is a very great atmosphere.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Lisa, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you... for your business and we hope to see you here again down the road!

  • 1.0 out of 5
    November 7, 2019

    I buy a car on this dealership and paid in full for the car, because the car going to Service,the car is not ready, and I asked them 5 day later if the... car is ready for pick up or no, they told my the car is already sold to other customer and I ask for refund my money back, they don’t want to, just want me to wait on the dealership, waiting 4 hours in the dealership, nothing happens, still not get my refund. Ask for sale manager Luke, he only told me wait, and said he can’t refund the money to me , I need wait for the general manager. Wait whole day in the dealership, the general manager never coming

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jenny, we are deeply disappointed by your experience at Mercedes-Benz of South Bay. Please call our General Manager at (888) 272-8116 for ways we can ...work towards resolving these issues. We look forward to hearing from you soon.

  • 5.0 out of 5
    November 7, 2019

    Jenna was terrific as my project manager. She is very professional and proactive. The service was performed quickly. The facilities were very clean... and the lounge was very comfortable/

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need more help, just give us a call. Happy motoring!

  • 5.0 out of 5
    November 6, 2019

    Our service tech, April, made things easy, start to finish. She pointed out some things we should consider and we agreed with her suggestions. Great... experience with her and my wife and I definitely want her as our rep.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Dave, thank you for your great comments about April! We're glad we could be of service to you, and we hope you continue to choose us for all you...r automotive needs. Thanks again!

  • 5.0 out of 5
    November 5, 2019

    Even though my wheel rim warranty was not in my file because of an error when my car was purchased. Frank in service ran the problem down and corrected... it. It delayed my service by a couple of days but was eventually resolved. Thanks to Frank for his diligence

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road....

  • 5.0 out of 5
    November 4, 2019

    Great and prompt customer service with service provider Jacqln

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate you taking the time to leave us a response, Isabel! Don't hesitate to call us if you ever need anything. Be safe on the road!

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