Reviews
Frank did a wonderful job and the crew just took a little
Frank did a wonderful job and the crew just took a little bit of time of washing the car but it was a wonderful experience
Frank did a wonderful job and the crew just took a little
Frank did a wonderful job and the crew just took a little bit of time of washing the car but it was a wonderful experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Amazing store, really smooth and accommodating process.
Amazing store, really smooth and accommodating process. Iven Park and James Hwang are rockstars, both really made the experience just top notch. 5 star experience!!
Amazing store, really smooth and accommodating process.
Amazing store, really smooth and accommodating process. Iven Park and James Hwang are rockstars, both really made the experience just top notch. 5 star experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of South Bay. Please don't hesitate to reach out if there's anything additional we can do for you.
Had an excellent and professional experience when taking
Had an excellent and professional experience when taking my car in for maintenance. The staff was friendly. Iven was most gracious and very helpful in answering my questions and addressing my concerns.
Had an excellent and professional experience when taking
Had an excellent and professional experience when taking my car in for maintenance. The staff was friendly. Iven was most gracious and very helpful in answering my questions and addressing my concerns.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are pleased to hear you had such a positive experience with us, Laurinda! Don't hesitate to call us if you ever need anything. Be safe on the road!
We have worked with James Hwang for over 10 years.
We have worked with James Hwang for over 10 years. We have at least numerous cars from Mercedes Southbay with the help of James. He represents Mercedes of Southbay grand extremely well. He is the reason that we continue to lease cars at this dealership. We cannot say enough good things about James the way he kept us informed went over the car went over the lease, always gracious polite knowledgeable if I were to give him a grade. It would be an all a “A” rating. When this lease is up, my husband and I both will look to James for his help again Thank you, Diana Blade
We have worked with James Hwang for over 10 years.
We have worked with James Hwang for over 10 years. We have at least numerous cars from Mercedes Southbay with the help of James. He represents Mercedes of Southbay grand extremely well. He is the reason that we continue to lease cars at this dealership. We cannot say enough good things about James the way he kept us informed went over the car went over the lease, always gracious polite knowledgeable if I were to give him a grade. It would be an all a “A” rating. When this lease is up, my husband and I both will look to James for his help again Thank you, Diana Blade
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your kind review; we are happy to pass along your comments to James here at Mercedes-Benz of South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Advisor - Amilcar is very Professional and
Service Advisor - Amilcar is very Professional and provides timely updates on repair progress. I was a Customer at another Dealer and chose South Bay after my experience with Amilcar.
Service Advisor - Amilcar is very Professional and
Service Advisor - Amilcar is very Professional and provides timely updates on repair progress. I was a Customer at another Dealer and chose South Bay after my experience with Amilcar.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Steve, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Overall a smooth purchase experience.
Overall a smooth purchase experience. The staff was professional and responsive, and the GLE delivery process was clear and efficient.
Overall a smooth purchase experience.
Overall a smooth purchase experience. The staff was professional and responsive, and the GLE delivery process was clear and efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.
All the.
All the.sales staff was very pleasant, friendly & helpful. We were very happy with the entire experience.
All the.
All the.sales staff was very pleasant, friendly & helpful. We were very happy with the entire experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Great deal on a great car, Ronelle was knowledgeable and
Great deal on a great car, Ronelle was knowledgeable and not pushy, made sure i had everything setup before leaving dealership and helped me get the best price. Juan from Service was outstanding. Great place to buy a car.
Great deal on a great car, Ronelle was knowledgeable and
Great deal on a great car, Ronelle was knowledgeable and not pushy, made sure i had everything setup before leaving dealership and helped me get the best price. Juan from Service was outstanding. Great place to buy a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of South Bay! If you ever need help, just give us a call. Happy motoring!
Emily Anderson did a great job helping put me into a new
Emily Anderson did a great job helping put me into a new lease on short notice...and although a relatively new vehicle some issues developed within the system and Frank Perri in service took great care of getting my CLA back to normal
Emily Anderson did a great job helping put me into a new
Emily Anderson did a great job helping put me into a new lease on short notice...and although a relatively new vehicle some issues developed within the system and Frank Perri in service took great care of getting my CLA back to normal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello Michael, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Ali (sales) was awesome, helpful but not pushy or
Ali (sales) was awesome, helpful but not pushy or overbearing. Kourosh (finance) stayed late to complete our purchase super helpful took his time to explain engaged in relevant and personalized conversation. Hands down best car buying experience I ever had
Ali (sales) was awesome, helpful but not pushy or
Ali (sales) was awesome, helpful but not pushy or overbearing. Kourosh (finance) stayed late to complete our purchase super helpful took his time to explain engaged in relevant and personalized conversation. Hands down best car buying experience I ever had
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mario, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!