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Village Toyota Cadillac

(1,964 reviews)
Visit Village Toyota Cadillac
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
New (352) 503-3142 (352) 503-3142
Used (352) 503-3043 (352) 503-3043
Service (352) 503-3179 (352) 503-3179

Reviews

(1,964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Village Toyota Cadillac from DealerRater.

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Super Deal and True to Their Word

They offered me a great internet deal. I comparison shopped with another dealership. The other dealership's best offer was not nearly as good as the one at Village. In fact, at the other dealership the sales manager laughed when I told him I would be going elsewhere to buy. He said they will never honor what they told you on the phone and over the internet. The bottom line is they gave me exactly what they offered me with not one word of changing anything. Jacob Horn was knowledgeable, efficient, courteous, and best of all honest. Great deal and buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excllent experience

My sales person, John Harke, was efficient, courteous and helpful with my recent truck purchase. After taking it for a test drive I noted a slight pull to the right. I mentioned that to Jon and he made an appointment for me at a time I wished. I was in and out quickly and the problem was resolved. I would recommend John and the service department any time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best salesman ever!

Dana Wilkes is the best. He's the reason we bought our truck there. He's ten stars all the way!. Very knowledgeable, courteous, friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Lousy

Charged for a warranty that wasn't any good. Wells fargo and allstare were also involved. Turned in to the BBB Never to go back agai.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
11 people out of 11 found this review helpful.

5000 mile check up

All was excellent as always!! Your employees were polite and efficient and knowledgeable.I We have been bringing our two Toyota's to Village since we have moved to Florida 21 years ago and have been very happy with their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Debbie Henry was very helpful.

Debbie Henry was very kind. I was sick the day I went in for service. SHE did her best to get me in and out as quickly as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your time and feedback. We are pleased to hear that Debbie Henry was able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Village Cadillac Toyota Scion

Legendary customer service

Village Toyota offers "Legendary Customer Service" with a smile. It all started when Wayne Clark answered the phone when I called in search of a particular vehicle. That same day Wayne sold me my '' DREAM-CAR'' Wayne showed such interest and sincere motivation to make me a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Hiro Nish

6 month checkup on my new RAV4. Services directed by David Becwar. Services conducted satisfactorily and on time as promised. I was completely satisfied with Mr. Becwar and service provided.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank You for a great review of our service department-we try hard to please everyone. We are sorry you could not recommend us as a place to purchase but we are constantly improving that experience as well.

service and updatesR

Routine service and recommended updates and replacement items have my old Avalon in first class operating condition. It's always a pleasure dealing with David Becwar. I can be confident that what needs to be done will be done - and done right!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Always a great visit.

It is always is made a pleasure to visit the Village Toyota dealership and be greeted by Debbie Henry. It makes a chore more enjoyable to see her smiling face. I have been going there for years and they have always taken very good care of me and keep my car in great running condition. I will be sure to use her and recommend her to anyone that I have a conversation with about car service. Thanks again Debbie Henry !!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.