Kisselback Ford

If I could give this place a negative star review, I would. First, made an appointment, took 3 weeks to get because they only have one diesel mechanic. Drop it off on the day of appointment at 710 am. No one calls me with an update. I call the service department at 3:00pm to inquire on my vehicle. Was told they still haven’t called in all the parts to the insurance company for approval, nor have any parts been ordered. Service person chuckled and said can we keep it another day…I said yes. Next day comes around….again, no call from them! I call to find out what’s going on. Apparently the mechanic is have a problem finding electrical issue. My husband calls service manager asking what the heck is going on. Clearly Dave, “the manager “ doesn’t have a clue either. Found out the service department was lying to me. All they did in a day and a half was a freaking oil change. They haven’t even Looked at the electrical issue yet NOR ANY OF THE OTHER PROBLEMS. This place is a joke! They were just going to try to keep my truck again today and continue to push it to the side! Zero customer service and xxxxty work ethics. Dave should find another job.

Josh was great. The loan process took a little bit and my tires on my car needed to be rebalanced. But everything was fixed promptly as soon as I notified them what the problems were.

Joshwa , Kim and Mike was awesome! They helped me find a truck I really like , worked out the finances for my situation! Thanks again! Would highly recommend Kisselback dealership! Thanks Paul

Friendly and prompt and showed me what I wanted to see allowed me to take the car to the house and discuss it with my wife

Joshua was very helpful, patience, and friendly. I was very impressed by his welcoming manner from the first moment I walked into the building to completing the paper works. It was also very nice getting a call from him a couple weeks after buying the car asking about how I am doing with the car so far.

Everyone was pleasant and very efficient. Everything was clean and neat. The salesman Ray Cabral( not sure of spelling) was a very good representive for this dealership.

Buying my first ford vehicle ever at Kissleback ford was a amazing experience. My associate was Ray Cabral. Ray was very friendly and informative. Every one at Kissleback made me feel comfortable and relaxed, no pressure to buy.

My experience there was awesome.Athena, Kim,Mike and the owner Bob went over and beyond for me and treated me with so much respect. I would DIFFINITELY recommend them to others and I LOVE MY NEW CAR THXS A MILLION TO THEIR AWESOME STAFF. TEAM WORK MAKES THE DREAM WORK ???

If you are in the market to purchase a new or used vehicle make sure to see Carlos Gomez at Kisselback Ford. He is attentive to your needs and makes sure the job gets done! If it wasn't for Carlos and other pivotal members of their team I would not have purchased the vehicle! Carlos made the car buying experience enjoyable.

We are very pleased with the experience at Kisselback Ford. David Q was very professional in assisting us with the purchase of our vehicle last November. Would recommend this dealer to anyone looking for a good vehicle at a fair price.