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Bev Smith Toyota

(1,550 reviews)
Visit Bev Smith Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–7:00pm
Sunday 10:00am–5:00pm Closed
New (866) 939-9703 (866) 939-9703
Used (877) 846-0659 (877) 846-0659
Service (833) 240-6295 (833) 240-6295

Reviews

(1,550 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bev Smith Toyota from DealerRater.

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The service was done very quickly.

The service was done very quickly. I didn't have to wait long. Jamine was very helpful with a question I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Their customer service is amazing.

Their customer service is amazing. Also, the salesman Luis is an amazing sales person. He is very kind and confirms everything and makes sure we in the same page! Amazing!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great people work at Bev Smith Toyota.

Great people work at Bev Smith Toyota. Thank you all for being awesome and helpful. It's a pleasure meeting all of you and I'll be back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

New 2023 Toyota Vinza XLE

Jean Mozo was my salesman and was extremely helpful with everything. From start to finch. He also has been helping me with some small details that I asked him to tack car of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pierre deserves a five star rating for his outstanding

Pierre deserves a five star rating for his outstanding customer service!! He made my visit safe and enjoyable!! I was not expecting to buy anything the day I dropped in, he wasn't pushy just obliged my interest in the new hybrid for 2024. To my surprise, he helped me with moving golf bag, bowling bag, etc a lot of stuff!! My plate, insurance, and registration, all taken care of!! No brainer!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I keep Returning

This is my fourth new car purchase from Bev Smith Toyota. My salesperson Pierre did everything in his power to make things go smoothly for me . I appreciate all the help the entire staff gave me . When its time to buy Pierre is my guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Tacoma Hunting

Hamilton was a pleasure to work with! It was the fastest deal we have ever done and love our new 2023 Tacoma. We would highly recommend Hamilton and the Bev Smith staff. Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Pierre was amazing!

Pierre was amazing! He even helped clean my new ride. I would use him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I dropped off my vehicle on Sept 5th to Bev Smith

I dropped off my vehicle on Sept 5th to Bev Smith Toyota's Collision Center for repairs after an accident. It has been 21 days without a set timeframe of when my vehicle will be repaired! Either I or my daughter have spoken to Janessa, Abby, their manager and a Customer Relations manager, Ms. Ivey who although polite have not assisted or shown empathy for this level of poor customer experience. They insist on placing blame entirely on the insurance company while not acknowledging their own part. In first, not following insurance's specific instructions on how to properly submit claim for payments and second, not taking initiative in advising me earlier of delays with insurance. Each time I got any information was because I personally called, went down there or had my daughter call them to find out what was wrong. This was a very disappointing experience in not only poor customer relations but a lack of integrity which is something I highly value as a pastor!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding experience .

Outstanding experience . Special kudo’s to salesman Jean D.. the general manager even came by and introduced himself and asked how everything was going

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.