Reviews
Professional and extremely helpful. One of the sales mangers went above and beyond to help me. Overall amazing experience.
Professional and extremely helpful. One of the sales mangers went above and beyond to help me. Overall amazing experience.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
RockyT, thank you for taking the time to leave us this positive review! Have a wonderful day!
All of the employees were very helpful in the buying process. The financial work was a little slow that was because of prior customer. Otherwise the buying process was seamless.
All of the employees were very helpful in the buying process. The financial work was a little slow that was because of prior customer. Otherwise the buying process was seamless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bruce, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Poor communication between the service agent and customer. After waiting over 3 hours they tell me one of the two pieces of equipment needed for my a/c repair is broke and do I want a Uber to take me home. They also cannot comprehend when I stress to them I do not want my car washed,and when they do it's a half hearted job.They think their doing me a favor. Going back a few service writers, as they change them regularly, I overheard the service guy say he( being myself) could take it back to the Delray Beach dealership where I bought it if I had problems.
Poor communication between the service agent and customer. After waiting over 3 hours they tell me one of the two pieces of equipment needed for my a/c repair is broke and do I want a Uber to take me home. They also cannot comprehend when I stress to them I do not want my car washed,and when they do it's a half hearted job.They think their doing me a favor. Going back a few service writers, as they change them regularly, I overheard the service guy say he( being myself) could take it back to the Delray Beach dealership where I bought it if I had problems.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback. I'm disappointed to hear that your service experience did not meet your expectations. Clear communication is an important part of every service visit, and we understand how frustrating it is to experience unexpected delays, equipment issues, and concerns that you felt were not acknowledged. I also recognize that customer preferences, such as declining a vehicle wash, should always be respected. I have attempted to contact you regarding your experience and left a voicemail. I will continue following up in hopes of speaking with you directly so we can better understand your concerns. We appreciate your feedback and the opportunity to improve. Best, Melvin Burkett General Manager [email protected] 772-577-2585
Very Friendly and are there to make it happen if you want a certain car . I have lease 4 cars there and bought my TLX after my lease was up . I just leased a MDX a love it . My salesman Elijah was very helpful . I give A 10 rating.
Very Friendly and are there to make it happen if you want a certain car . I have lease 4 cars there and bought my TLX after my lease was up . I just leased a MDX a love it . My salesman Elijah was very helpful . I give A 10 rating.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Candy, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Well we had a great first visit with the salesman. Very informative and knowledgeable about the Acuras. The sales Manager was very nice and helpful during the process. the car is great. The service department not so great. Had issues and felt they did a sloppy job. In fact they corrected their mistake but did a poor job. They applied the correct door guards over the incorrect tape. Now the door edge guards are coming loose. So our sales experience was super great. Price was great. But they need better service people.
Well we had a great first visit with the salesman. Very informative and knowledgeable about the Acuras. The sales Manager was very nice and helpful during the process. the car is great. The service department not so great. Had issues and felt they did a sloppy job. In fact they corrected their mistake but did a poor job. They applied the correct door guards over the incorrect tape. Now the door edge guards are coming loose. So our sales experience was super great. Price was great. But they need better service people.
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- Overall experience
- 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback. I am pleased to hear that you had a great experience with our sales team and that Andy and the management team were informative, helpful, and made the purchase process enjoyable. We are also glad to hear you are enjoying your Acura. At the same time, I am sorry to learn about your concerns regarding the service work that was performed. We strive to provide the same level of quality and attention to detail in our service department as we do during the sales process, and I regret that we fell short of your expectations. I would appreciate the opportunity to discuss your concerns and assist with the door edge guards. Please contact me directly at (772) 467-3261. Sincerely, Melvin Burkett General Manager
Very helpful and a fast process, I would recommend buying from them again! Made it a great experience.
Very helpful and a fast process, I would recommend buying from them again! Made it a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
I had been on the fence for several years and wasn't sure if I was comfortable taking the plunge on a new car, but Alvin Lyons and Dwayne Clark from the Coggin Family welcomed us here with open arms. My family and I had never owned any type of luxury vehicle before, never had a BMW / Mercedes / Lexus / anything at all. These fine gentlemen helped us into a beautiful CPO 2025 Integra with the Tech Package and the rest is the history. It's such an amazing car to live with everyday. The Integra drives so smoothly and confidently and my family and I love the gas mileage. The safety features work great and the ELS Audio system / the heads-up display are perfect. It has a huge cargo area with the seats down and we can do so much shopping with the car. The dealership was so beautiful and everyone treated us with humility and respect the entire time. I had a ton of questions, but Alvin and Dwayne helped us throughout the entire process and opened all the doors possible for us. They moved mountains for us and made the financing and the buying experience as seamless and transparent as possible. In the future, I would like to potentially see what I could do about getting into an Integra Type S if possible (knock on wood!). It was such an awesome first time buying experience, where everyone set the bar so high and the car was also worth the wait and the work. My family and I intend on keeping this first Integra for a long time, but we'll definitely have to look into more cars in the future too! Thank you all of you guys.
I had been on the fence for several years and wasn't sure if I was comfortable taking the plunge on a new car, but Alvin Lyons and Dwayne Clark from the Coggin Family welcomed us here with open arms. My family and I had never owned any type of luxury vehicle before, never had a BMW / Mercedes / Lexus / anything at all. These fine gentlemen helped us into a beautiful CPO 2025 Integra with the Tech Package and the rest is the history. It's such an amazing car to live with everyday. The Integra drives so smoothly and confidently and my family and I love the gas mileage. The safety features work great and the ELS Audio system / the heads-up display are perfect. It has a huge cargo area with the seats down and we can do so much shopping with the car. The dealership was so beautiful and everyone treated us with humility and respect the entire time. I had a ton of questions, but Alvin and Dwayne helped us throughout the entire process and opened all the doors possible for us. They moved mountains for us and made the financing and the buying experience as seamless and transparent as possible. In the future, I would like to potentially see what I could do about getting into an Integra Type S if possible (knock on wood!). It was such an awesome first time buying experience, where everyone set the bar so high and the car was also worth the wait and the work. My family and I intend on keeping this first Integra for a long time, but we'll definitely have to look into more cars in the future too! Thank you all of you guys.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Keith, we are delighted to see this rating! Have a great day!
Elijah was amazing. The customer service was great! I love my MDX! Highly recommend this dealership. My agent Elijah sold the car, he showed me everything about the car and made us feel very comfortable about our purchase. He truly cared about the consumer and sold the product, not something you find when car shopping. An asset to the dealership. Bren in finance was also very nice.
Elijah was amazing. The customer service was great! I love my MDX! Highly recommend this dealership. My agent Elijah sold the car, he showed me everything about the car and made us feel very comfortable about our purchase. He truly cared about the consumer and sold the product, not something you find when car shopping. An asset to the dealership. Bren in finance was also very nice.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Michele14! We hope to be of service to you again!
I'm so happy that I had found the Coggin Family. We needed a car that would be comfortable for everyone in the family, but we also wanted something that would drive nice while still not being too big. A sweet, humble gentleman by the name of Alvin Lyons had helped us get into a Certified-Pre Owned Acura Integra and the rest is history. My family and I had many questions & concerns, but Alvin was there for us along every step of the way and opened all the doors for us, metaphorically and literally. With no previous experience about other cars or other brands, Alvin made the stars align and we're so over the moon with our new car.
I'm so happy that I had found the Coggin Family. We needed a car that would be comfortable for everyone in the family, but we also wanted something that would drive nice while still not being too big. A sweet, humble gentleman by the name of Alvin Lyons had helped us get into a Certified-Pre Owned Acura Integra and the rest is history. My family and I had many questions & concerns, but Alvin was there for us along every step of the way and opened all the doors for us, metaphorically and literally. With no previous experience about other cars or other brands, Alvin made the stars align and we're so over the moon with our new car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Keith K, thank you for taking the time to leave us this positive review! Have a wonderful day!
Had an amazing first-time experience at Coggin Acura Ft. Pierce! I came in for service and was blown away by how impeccable everything was from start to finish. My service advisor, Devanne Bell was absolutely incredible—so helpful, professional, and went above and beyond to make sure I was taken care of. It’s rare to find such a high level of customer care. I’ll definitely be back for all my future maintenance!
Had an amazing first-time experience at Coggin Acura Ft. Pierce! I came in for service and was blown away by how impeccable everything was from start to finish. My service advisor, Devanne Bell was absolutely incredible—so helpful, professional, and went above and beyond to make sure I was taken care of. It’s rare to find such a high level of customer care. I’ll definitely be back for all my future maintenance!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
linda.darnel421 Had an amazing first-time experience at Coggin Acura Ft. Pierce! I came in for service and was blown away by how impeccable everything was from start to finish. My service advisor, Devanne Bell was absolutely incredible—so helpful, professional, and went above and beyond to make sure I was taken care of. It’s rare to find such a high level of customer care. I’ll definitely be back for all my future maintenance!