Reviews
Called to Don Hamilton for a n estimate to replace 4 tires not responsible t. I'm taking my business elsewhere.😡
Called to Don Hamilton for a n estimate to replace 4 tires not responsible t. I'm taking my business elsewhere.😡
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Marcella, we regret to hear that you had this experience with us. We hope you are willing to give us another chance. Please reach out to us at (772) 266-0687 so we can work towards a resolution.
2 1/2 hr wait for an oil change is unacceptable, dealership is highly rated but I?m not happy with service time. This was with a scheduled appt. Even the help agreeed
2 1/2 hr wait for an oil change is unacceptable, dealership is highly rated but I?m not happy with service time. This was with a scheduled appt. Even the help agreeed
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jean, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at 772-286-3555 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager, Rick Ruiz, at 772-286-3555 ext. 14260
I leased a vehicle from Wallace Chevrolet in Stuart Florida about two years ago. Recently, salesperson Joshua Heflin kept calling us saying we should come in even though we still had one year left on our lease because they “needed the car back.” He promised they would put her into the same model, just a newer 2026, for the same price or even less since we had only driven about 5,000 miles in two years. We trusted what we were told and agreed to get the new vehicle. Later, when we received the paperwork in the mail, we found out the payment is $511 per month — higher than before and not what was promised. When we contacted the dealership, the only thing we were told was, “Your wife signed the papers.” The sales manager refused to help, and we were told the general manager was “too busy.” We feel completely misled. We were called in with promises that were not honored, and once the deal was done, no one wanted to take responsibility. Be very careful and make sure everything they promise is in writing before signing anything. Listen to the one star reviews because the dealership has their friends and family writing the five star reviews.
I leased a vehicle from Wallace Chevrolet in Stuart Florida about two years ago. Recently, salesperson Joshua Heflin kept calling us saying we should come in even though we still had one year left on our lease because they “needed the car back.” He promised they would put her into the same model, just a newer 2026, for the same price or even less since we had only driven about 5,000 miles in two years. We trusted what we were told and agreed to get the new vehicle. Later, when we received the paperwork in the mail, we found out the payment is $511 per month — higher than before and not what was promised. When we contacted the dealership, the only thing we were told was, “Your wife signed the papers.” The sales manager refused to help, and we were told the general manager was “too busy.” We feel completely misled. We were called in with promises that were not honored, and once the deal was done, no one wanted to take responsibility. Be very careful and make sure everything they promise is in writing before signing anything. Listen to the one star reviews because the dealership has their friends and family writing the five star reviews.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
I have purchased three vehicles at different times from them My experience is excellent all three time , always friendly and Courtesy.we have always gotten great deals
I have purchased three vehicles at different times from them My experience is excellent all three time , always friendly and Courtesy.we have always gotten great deals
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Wallace Chevrolet, LLC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
DON HAMILTON IS THE BEST SERVICE MAN I HAVE EVER SEEN AND BELIEVE ME I HAVE EXPIERENCED SEVERAL SERVICE WRITERS THRU MY MANY VEHICLES THRU THE YEARS
DON HAMILTON IS THE BEST SERVICE MAN I HAVE EVER SEEN AND BELIEVE ME I HAVE EXPIERENCED SEVERAL SERVICE WRITERS THRU MY MANY VEHICLES THRU THE YEARS
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sharon, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Oliva was the best sales rep I’ve ever had she was a huge help with your
Oliva was the best sales rep I’ve ever had she was a huge help with your
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I really enjoy the whole process working with Andres Chang he really take care of us and help tru the process
I really enjoy the whole process working with Andres Chang he really take care of us and help tru the process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Don Hamilton and the service department is a rock star. I will only deal with him. Patrick Malloy came in on his day off to help me purchase a GMC Van. Awesome salesman.
Don Hamilton and the service department is a rock star. I will only deal with him. Patrick Malloy came in on his day off to help me purchase a GMC Van. Awesome salesman.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great car buying experience. Upfront communication about pricing and treated like a partner, not a number.
Great car buying experience. Upfront communication about pricing and treated like a partner, not a number.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and Knowledgeable, competitive pricing but was disappointed at low inventory selection to choose from!
Friendly and Knowledgeable, competitive pricing but was disappointed at low inventory selection to choose from!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car