Reviews
Debbie
I was internet shopping for an Acura MDX. I received a call from John and told him what I was interested in. He said he would call back in a few hours. It's been days?? Debbie Rogers
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Debbie, I'm so sorry you've had to wait for so long, I've already spoken to John about getting back in touch with you so he'll be back in touch today :) If you have any further questions or issues, don't hesitate to reach out to me directly at clyles@kingacura.com or call me at (205) 979-8888. Sorry again about the wait, and we look forward to making it up to you! :)
Great service
John Stanton was extremely knowledgeable & friendly. He answered all of our questions with honesty & went out of his way to make our purchase a positive experience. Each of the people we dealt with were friendly & easy to work with, we would definitely purchase from them again as well as recommend them to other people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing experience!
Vincent T. helped me get the EXACT car I wanted for a price I could afford! I love going to this dealership for service-I always feel so respected and important. I would recommend King Acura to ANYONE looking to buy a new vehicle!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Repeat Customer
Have purchased vehicles from this dealer previously. Always a very good buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent! So glad we've earned your business once more :D Please let us know whenever you have any service or vehicle needs, we certainly look forward to working with you again anytime!
Car Owner
Everyone that I came in contact with was absolutely amazing. Peter, John and Ben all exceeded my expectations!!! Best car experience EVER!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fantastic! That's exactly what we always love to hear, Ms. Groce! :D So glad you had such a great experience, be sure to let any family or friends know to come see us too! ;) And please let us know whenever you have any future service or vehicle needs, we look forward to seeing you again anytime!
Exceptional service experience
I would recommend King Acura's service department to anyone. They are excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much! :D We definitely welcome any and all who come visit us :) Please let us know if you have any future vehicle or service needs, we look forward to working with you again anytime!
Scheduled maintenance and minor dent repair.
Perfect every-time!!! I have no complaints. Chris Brooks is ALWAYS exceptional in his customer service and I trust whatever he suggests. I have never been steered wrong by him. He left King Acura for a period of time and I was not happy. Since he has returned the service is 100%!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
That's excellent! :D So glad you've had such great service with Chris, he is outstanding if we do say so ourselves! :) :) Please let us know whenever you have any future service needs, we look forward to seeing you again anytime! :D
Outstanding..
Jefferson and Coen both co-op this sale. They both were great. NO sales pressure. Ben, Finance Mgr, processed our auto loan with Legacy CU from his office (we signed the credit union's loan docs at his office)..Great. Also they gave us a great deal..Thanks to all you guys..
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's great Mr. Nash! So glad Mr. Hunt and Mr. Ezelle were able to provide such excellent service for you :D Please let us know whenever you have any future vehicle or service needs, we will look forward to working with you again anytime!
Acura RDX
Every employee extremely polite, friendly, and knowledgeable. Acura is a very comfortable and easy to drive vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fantastic! That's exactly the service we strive to provide for all our clients, so we're glad you got the "royal" treatment here at King Acura! :D Please let us know whenever you have any future vehicle or service needs, we look forward to seeing you again anytime!
Purchased 2010 Nissan Murano
Let me start by saying that Coen Ezelle is not your typical salesman. There was no pressure to buy - just gave me the information he had about the vehicle, including the CARFAX, and answered my questions. Richard Croy, the sales manager, was also available to answer any questions that Coen could not. We closed the deal in less than 24 hours. My wife and I had done our research and knew exactly what car we wanted and this enabled us to make a quick decision after we located the vehicle at King Acura. We plan to retire next year and we decided that a good used car would look much better parked at our beach house than a new (insert luxury brand here) would look parked outside of our work office, which is where we would be for the next 5-6 years trying to pay for a new car:)
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Haha sounds like you've got a great plan in motion! We hope you enjoy your beach house and we're so glad Mr. Ezelle was able to make the sales process so smooth and stress-free for you :D Please let us know whenever you have any future vehicle or service needs, we look forward to seeing you again anytime!