Reviews
Drove 5 and a half hours and the Lexus of Birmingham team
Drove 5 and a half hours and the Lexus of Birmingham team made our purchase as easy as possible. Got us in and back out to get us in the road. Very professional.
Drove 5 and a half hours and the Lexus of Birmingham team
Drove 5 and a half hours and the Lexus of Birmingham team made our purchase as easy as possible. Got us in and back out to get us in the road. Very professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Daniel, we are so pleased you enjoyed your visit to Lexus of Birmingham! Thank you, and have a fantastic day!
Took several months to get my unicorn but so worth it!
Took several months to get my unicorn but so worth it! My sales associate, Jon Parnell, kept me informed along the way while waiting for my GX to arrive. He made the purchasing process quick and easy.
Took several months to get my unicorn but so worth it!
Took several months to get my unicorn but so worth it! My sales associate, Jon Parnell, kept me informed along the way while waiting for my GX to arrive. He made the purchasing process quick and easy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you so much for the positive review! We hope to see you soon!
Took several months to get my unicorn but so worth it!
Took several months to get my unicorn but so worth it! My sales associate, Jon Parnell, kept me informed along the way while waiting for my GX to arrive. He made the purchasing process quick and easy.
Took several months to get my unicorn but so worth it!
Took several months to get my unicorn but so worth it! My sales associate, Jon Parnell, kept me informed along the way while waiting for my GX to arrive. He made the purchasing process quick and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Carol, thank you for taking the time to leave a review for us at Lexus of Birmingham. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I had such a pleasant experience with Lexus of
I had such a pleasant experience with Lexus of Birmingham. Both the sales person and finance manager were very friendly, professional, and didn’t pressure me. I got the car that I wanted and am really enjoying it!
I had such a pleasant experience with Lexus of
I had such a pleasant experience with Lexus of Birmingham. Both the sales person and finance manager were very friendly, professional, and didn’t pressure me. I got the car that I wanted and am really enjoying it!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy we could provide you with a positive experience! We hope to see you soon!
Great experience, we had a great salesman.
Great experience, we had a great salesman. Joe was very patient with us and excellent to work with. We definitely recommend Joe and Lexus of Birmingham.
Great experience, we had a great salesman.
Great experience, we had a great salesman. Joe was very patient with us and excellent to work with. We definitely recommend Joe and Lexus of Birmingham.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susan, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Great customer service was provided.
Great customer service was provided. The salesman, Sidney Mashburn was very helpful. He assisted me with such a great attitude and took his time with me.
Great customer service was provided.
Great customer service was provided. The salesman, Sidney Mashburn was very helpful. He assisted me with such a great attitude and took his time with me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Melissa, we are so pleased you enjoyed your visit to Lexus of Birmingham! Thank you, and have a fantastic day!
There aren?
There aren?t enough words to describe how wonderful Lexus of Birmingham was to me! Alton was friendly, knowledgeable and so easy to work with on buying my new car!! If you?re looking, go see him and tell him I sent you!!
There aren?
There aren?t enough words to describe how wonderful Lexus of Birmingham was to me! Alton was friendly, knowledgeable and so easy to work with on buying my new car!! If you?re looking, go see him and tell him I sent you!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Katie, we are so happy to read such a great review about Lexus of Birmingham! We are always more than happy to assist you if anything else comes up. Take care!
Berry Dye was the salesperson who helped me.
Berry Dye was the salesperson who helped me. He was very helpful . After the purchase he helped me set up the electronics. He still texts me and offers to help.
Berry Dye was the salesperson who helped me.
Berry Dye was the salesperson who helped me. He was very helpful . After the purchase he helped me set up the electronics. He still texts me and offers to help.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Janet, thank you for sharing your positive experience! Until the next time we meet, take care!
Joe Zeck was an outstanding salesperson.
Joe Zeck was an outstanding salesperson. Excellent hospitality and knowledge was demonstrated during our process of selecting a used Toyota RAV4. We would highly recommend Joe Zeck
Joe Zeck was an outstanding salesperson.
Joe Zeck was an outstanding salesperson. Excellent hospitality and knowledge was demonstrated during our process of selecting a used Toyota RAV4. We would highly recommend Joe Zeck
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Peyton, we're glad you had such a wonderful experience with us! We hope you have a great day!
We had an easy time buying our new car.
We had an easy time buying our new car. Cliff Payne made the process painless. I had to buy a new one quickly due to a brake malfunction in my old car. It would have been stressful since i had to add car buying at the end of a 12 hour shift. He waited on us even after the closing time.
We had an easy time buying our new car.
We had an easy time buying our new car. Cliff Payne made the process painless. I had to buy a new one quickly due to a brake malfunction in my old car. It would have been stressful since i had to add car buying at the end of a 12 hour shift. He waited on us even after the closing time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!