Lexus of Birmingham

Excellent customer service from the sales person. And spent sufficient time explaining all the electronic features of the car.

They made the process quick and efficient. Berry Dye was great to work with. No complaints.

Jon Parnell was the Salesman that assisted us. He did an outstanding job showing and informing us about the Lexus SUVs. We have been life long BMW owners and was hesitant in converting to a Lexus. He was extremely professional, patient and polite during the entire process. I would highly recommend Jon to anyone looking to purchase a Lucy’s vehicle.

Excellent operation with immaculate facilities and very clean bathroom. A nice process from look to purchase completion.

I typically don't like the car buying process in general, however, the salesman and others at the dealership made the whole experience both quick and thorough. I was very impressed with this dealership and will definitely look at buying from the again in the future.

We initially contacted Lexus of Birmingham is email asking about our vehicle listed on their website. Justan Banks responded within a few minutes answered all of our questions and physically went to the vehicle to get more details based on our questions. He was very responsive and stayed in contact with us as we were making a decision to buy the car. We live in a different city and couldn’t pick up the car for a couple of days and he continued to keep us updated until the morning we picked it up. He was very knowledgeable about the car, helped us set everything up (car settings, Lexus app, preferences, etc.) and spent plenty of time going over almost all the features, answering questions, making sure we were comfortable with the car. He even gave us his cellphone number to call if we needed him to walk us through any issues or “how to” questions once we got home and had a chance to drive it in our normal routines. I don’t think we will need to call him because he went over so much and took as much time as we needed before we drove off the lot. We can’t recommend Justan enough. He deserves 100 stars! This was the best car buying experience we’ve ever had.

General Sales Manager Chris Jones and Sales professional Craig created a wonderful buying experience. I hope to purchase all my future vehicles though these outstanding professionals.

Great Experience!! Joe Straub was the best!! Not pushy but very helpful. Will definitely recommend Joe and Lexus of Birmingham.

Great service & personal attention from all the staff. Cliff was particularly attentive and thorough explaining the features and left us feeling very confident.

Great support from my salesman. Service is always spot on. Text support is always helpful and available.