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We went today to purchased a used Lexus Rx and received help from Rachel and Frederic! They were absolutely amazing and so helpful. We loved our experience... with them! This Lexus dealership is very well put together with an amazing team!
Hi Haley Bryant, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything ...more we can do!
Gary Williams was our salesman, he was truthful, honest and extremely helpful in the purchase of our new car. The whole dealership was impressive with... their safety measures for COVID-19. We had a great experience at Lexus of Birmingham and highly recommend Mr. Williams and this dealership.
Hi Dave Livermore! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit.... Take care!
I took our new Lexus in for its first service....it was an excellent experience ! Ron Amerson, service adviser, was professional, knowledgable, and most... helpful. In addition, the facility is clean and comfortable making the short wait pleasant. Great job to all involved!
J Gaffney, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Great customer service. Lynn Always takes good care of my car.
Thank you for taking the time to leave us this great review. Please let us know if there is anything else that we can do for you. Have a wonderful!
I want to express the professionalism received when working with Mr Ron Amerson in the Service department of Lexus of Birmingham. He renders excellent... service. Thanks
Thank you so much for taking the time to leave us this great review. We will let Ron know that he is doing a great job. Have a wonderful day!
Frank Baumann, our sales consultant at Lexus of Birmingham, is the best! We recently bought one car from him and leased another car. He is very knowledgeable... and professional in both areas. He knows every function of the cars. He spent lots of time explaining how to use each feature and helped us set up our preferences. He cares about his customers and is great to work with. We will definitely go back to Frank when we are ready to purchase or lease again.
Thank you so much for taking the time to review us, Jane! Please let us know if there is anything else that we can help you with. Have a fantastic day...!
Wonderful. Our sales guy has been more than wonderful. He is always willing to help even after purchasing. Highly recommend
Hello Brey, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Mr. Ron Amerson is my service advisor at Lexus of Birmingham. He is an exceptional person that I highly respect in so many ways. He is very knowledgeable... of my service needs and always goes over and beyond. Thank you Ron for being such a great person.
Kat Blackwell, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham. If you ever ...need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
THE SALES PERSONNEL WERE GREAT. THE POLICY OF WAITING 15 DAYS FOR A CHECK TO CLEAR AND ISSUE THE FINAL DOCUMENTS FOR A TAG NEEDS TO BE UPDATED. SOME STATES... REQUIRES THE TAG WITHIN 7 DAYS.
Hello Gordon Sharp, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, L...exus of Birmingham
Charlotte was great! Kept me updated on the progress of my service!
Robin Calvert, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham. We hope to s...ee you soon!