Reviews
This was an easy transaction with great service and
This was an easy transaction with great service and communication from everyone especially our salesman Devon Kennemur
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback. Our team here at Serra Toyota Decatur is glad you had an easy transaction and great service with us. Michael McLeod General Manager 256-340-0330
Great to do business with.
Great to do business with. GM and Service manager are both amazing to work with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for choosing Serra Toyota Decatur. We're glad to hear you had a pleasant experience with our team. Michael McLeod General Manager 256-340-0330
Excellent customer service and they give veterans
Excellent customer service and they give veterans discounts unlike the dealership in Huntsville, AL. The dealership in Decatur, AL prices are also lower.and more affordable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Serra Toyota Decatur. We’re glad you found our services and prices accommodating. Michael McLeod General Manager 256-340-0330
Brandon Alexander was the person helping me.
Brandon Alexander was the person helping me. He ensured to keep me informed and answered any questions I had. The entire staff I encountered was friendly. 10/10, I recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the recommendation. We’re glad our team could assist you well at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330
Mitchell was very nice and patient, great to work with
Mitchell was very nice and patient, great to work with us on our wants and needs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback and are glad our team met your expectations. Thanks for choosing Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330
Good reputation.
Good reputation. Very friendly thank you very much we will see you soon thanks again
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and support of Serra Toyota Decatur. We hope everything goes smoothly for you. Michael McLeod General Manager 256-340-0330
Had a coolant valve go out that was under warranty, part
Had a coolant valve go out that was under warranty, part was ordered, and installed on the next day. Great service in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback on our service. Our team is glad to hear you're satisfied with the timely repair of the coolant valve at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330
Love the customer service.
Love the customer service. Noah Rohan finished my car in less than an hour! Wonderful service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you sharing your experience with us and our team. Thank you for visiting Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330
Excellent customer service.
Excellent customer service.. Sales staff kept me well informed on the arrival of my vehicle from the date of order until the date of delivery. The staff stayed late on a Friday evening for me to pick up my car and were very respectful of my time and purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear about your positive experience with our team at Serra Toyota Decatur. Thank you for sharing your feedback and taking the time to recognize their efforts. Michael McLeod General Manager 256-340-0330
Nice place.
Nice place. I just did not like that they left a mess in my trunk.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, Customer satisfaction is a top priority for us, as is providing five-star service to our customers. We’re glad to know you found our facility nice. However, I’d appreciate the opportunity to discuss the level of customer care you received regarding the condition of your vehicle. Please reach out to me directly at your earliest convenience so we can discuss this. Best, Michael McLeod General Manager 256-340-0330