Classic Buick GMC Cadillac

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
185 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 20, 2020

    Cedric was very knowledgeable and eager to help. Leadership was friendly and the process was quick

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tommy Williford, we are glad we could help! Thanks again for taking the time to leave us this information about your recent visit. Take care!

  • 5.0 out of 5
    August 13, 2020

    Good experience. I am very happy with my truck and glad I went to this dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Alphonso Underwood, we are so pleased you enjoyed your visit to Classic GMC Buick! Thank you so much again for your feedback! We hope you have a great... day!

  • October 4, 2017

    greatest professional I would recommend to anyone and everyone thanks for caring hoe customers are treated.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donald, thank you for the 5-star review. We are always happy to hear about your experience with us. Have a nice day!

  • 5.0 out of 5
    August 3, 2020

    Great experience. Sales Rep was professional and patient. Really helped me get a truck I liked at a price I could afford.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Alphonso Underwood, we appreciate you taking the time to leave us this feedback. We hope to see you soon!

  • 1.0 out of 5
    July 17, 2020

    Prior to this distasteful incident of trying to purchase a vehicle from this dealership, I 0 hard inquires on Transunion and Equifax. They performed 6... hard inquires on Transunion and 6 hard inquires on Equifax on my credit report which has now decreased my credit score which in turn will make it difficult or even impossible to make a purchase at another dealership. My mother, who had excellent credit cosigned for me. They performed 6 hard inquires on her Transunion and 8 hard inquires on Equifax. I had to contact the dealership to tell them to stop performing inquiries on me as well as my mother. Mr. Tim Chumley then contacts me saying good news and attempts to sell me a 2020 Equinox. My obvious reply was no to the Equinox because I wanted to purchase the 2016 Honda Civic EX. Hours later I reach out to Mr. Chumley to obtain the financing status of the 2016 Honda Civic. At this time Mr. Chumley informs me the best deal he could obtain was me paying $4,000 down with my mother cosigning.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Lmhh, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for leaving feedback. Please reach out to ...us at (844) 283-1825 so we may identify ways to improve your experience.

  • 5.0 out of 5
    June 5, 2020

    Mr. Thomas Jackson was our salesman and he was excellent. He was very curtious and pleasant to deal with. He knows the Cadillac extremly well.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for leaving this kind review! We hope to see you soon!

  • 5.0 out of 5
    April 17, 2020

    Brandi in the service department was outstanding. She was prompt, professional, and always kept me informed on what was going on. Her attitude was cheerful... and positive. Great service. Thanks Brandi.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for leaving us this positive review! We hope to be of assistance in the future. Take care!

  • 5.0 out of 5
    January 6, 2020

    Recently had some work done at this dealership and Tony the service manager was excellent and the repair was done perfectly I highly recommend this dealership

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jeffery L Ward, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Classic GMC Buick. If you ever n...eed anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    January 1, 2020

    Great Service you couldn't ask for a better dealership

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to let us know how we did. We hope you have a great day!

  • 3.0 out of 5
    October 4, 2019

    Tony in service was very helpful in my car repair. your parts department not so much. order was made for my seat repair. 3 or 4 days, ok. 09/10/19. never... got a call . I called , no call back. 09/24/19. I drove to the dealership. some guy finally walked in ,ask could he help me today, I said yes no one has for 10 days. My parts was on the shelf.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience... at (844) 283-1825. We look forward to hearing from you.

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