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Terry Thompson Chevrolet

(293 reviews)
Visit Terry Thompson Chevrolet
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00am
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
New (251) 239-3316 (251) 239-3316
Used (251) 239-3313 (251) 239-3313
Service (251) 239-3314 (251) 239-3314

Reviews

(293 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Terry Thompson Chevrolet from DealerRater.

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Love my cruze

Very happy with my cruze love everything about it was just what I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

So happy to hear!

Excellent service!

The service dept provided excellent customer service and were very accommodating when I had you bring my 5 month old daughter with me and wait! The wait time was only an hour and the team was awesome?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the kind words

Great truck buying experience

I have tried unsuccessfully to buy a truck from Terry Thompson Chevrolet in previous years but I thought I would revisit. I got an excellent salesman, Max Sanders, who was very attentive to my needs. He found the exact truck I was looking for. No games and an out the door price! Also Jason Morris, in the service department is very nice and considerate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

I am glad we could help. We do keep it simple and hassle free.

Great Dealership

This is the most professional group of individual in the auto industry. From the beginning of the purchase process to the first service event everyone was friendly and willing to go the extra mile. Gerard Sims is the most professional sales person I have ever encountered. He never pressured me and work diligently to find the vehicle I wanted. The service manager, Jason Morris, is the best of the best. He has a well trained, professional crew of technicians to service your vehicle and Courtney is the best service writer in the Southeast U.S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words

Great Dealership

This was our 4th vehicle purchase from Terry Thompson Chevrolet. They have a great sale staff and will go out of their way to make a deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for all the vehicles purchased.

Great dealership!!!

Great staff, good selection and low pressure. I have purchased multiple vehicles from Terry Thompson and have had great experiences. Gerard Sims is a fantastic salesman and has been with the dealership for a very long time. He is knowledgeable and great to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words.

Customer

Terry Thompson Chevrolet Service Department was organized, efficient, and professional. The work was done in a timely manner, and the waiting area was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for the kind words.

very nice staff

Our salesman, Mr. Elliott, was very knowledgeable, polite and a pleasure to work with. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words.

Good Truck Buying Experience

No pressure. Showed me the trucks I wanted to look at, Test drive was long enough to get a feel for the vehicle. Price was fair and everyone I dealt with was friendly. Even the warranty sales person was low pressure. Good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bob Robbins-new vehicle purchase

The service department is the reason I looked to Terry Thompson for my vehicle. I have purchased other Chevy products locally, but have found that Terry Thompson has the best service department in the area. Jason Morris and Courtney are a pleasure to work with and have provided outstanding service and support on my 2005 Trailblazer and 2007 Silverado. One never knows what to expect when shopping for a vehicle. Gerard Sims is the best sales person I have ever had the pleasure of dealing with. No pressure, straight answers, honest pricing. The finance guy, Steve, was a pleasure to deal with. Again, no pressure, straight answers. Everyone I had contact with from the receptionist when I first arrived to the detail person when I drove off with my new truck were professional, helpful and pleasant.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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