Reviews
Love my cruze
Very happy with my cruze love everything about it was just what I wanted
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
So happy to hear!
Excellent service!
The service dept provided excellent customer service and were very accommodating when I had you bring my 5 month old daughter with me and wait! The wait time was only an hour and the team was awesome?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kind words
Great truck buying experience
I have tried unsuccessfully to buy a truck from Terry Thompson Chevrolet in previous years but I thought I would revisit. I got an excellent salesman, Max Sanders, who was very attentive to my needs. He found the exact truck I was looking for. No games and an out the door price! Also Jason Morris, in the service department is very nice and considerate!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I am glad we could help. We do keep it simple and hassle free.
Great Dealership
This is the most professional group of individual in the auto industry. From the beginning of the purchase process to the first service event everyone was friendly and willing to go the extra mile. Gerard Sims is the most professional sales person I have ever encountered. He never pressured me and work diligently to find the vehicle I wanted. The service manager, Jason Morris, is the best of the best. He has a well trained, professional crew of technicians to service your vehicle and Courtney is the best service writer in the Southeast U.S.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words
Great Dealership
This was our 4th vehicle purchase from Terry Thompson Chevrolet. They have a great sale staff and will go out of their way to make a deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for all the vehicles purchased.
Great dealership!!!
Great staff, good selection and low pressure. I have purchased multiple vehicles from Terry Thompson and have had great experiences. Gerard Sims is a fantastic salesman and has been with the dealership for a very long time. He is knowledgeable and great to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words.
Customer
Terry Thompson Chevrolet Service Department was organized, efficient, and professional. The work was done in a timely manner, and the waiting area was very nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kind words.
very nice staff
Our salesman, Mr. Elliott, was very knowledgeable, polite and a pleasure to work with. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kind words.
Good Truck Buying Experience
No pressure. Showed me the trucks I wanted to look at, Test drive was long enough to get a feel for the vehicle. Price was fair and everyone I dealt with was friendly. Even the warranty sales person was low pressure. Good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Bob Robbins-new vehicle purchase
The service department is the reason I looked to Terry Thompson for my vehicle. I have purchased other Chevy products locally, but have found that Terry Thompson has the best service department in the area. Jason Morris and Courtney are a pleasure to work with and have provided outstanding service and support on my 2005 Trailblazer and 2007 Silverado. One never knows what to expect when shopping for a vehicle. Gerard Sims is the best sales person I have ever had the pleasure of dealing with. No pressure, straight answers, honest pricing. The finance guy, Steve, was a pleasure to deal with. Again, no pressure, straight answers. Everyone I had contact with from the receptionist when I first arrived to the detail person when I drove off with my new truck were professional, helpful and pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase