Reviews
This dealership has the people that really want to help
This dealership has the people that really want to help you. Not just sell a car. I've never had a better buying experience buying an automobile. They do it the way it should be done.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! 😊 We believe buying a car should be about helping you find the right fit, not just making a sale. We’re thrilled to hear your experience was exactly how it should be! Looking forward to serving you again. 🚗👍
I completely trust this dealership to handle any issue
I completely trust this dealership to handle any issue that incurs on my vehicle. I have lived in this area for over 8 years and this taken care of every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Walt! We truly appreciate your trust and loyalty over the years. We’re honored to be your go-to team for keeping your vehicle in great shape. Here’s to many more years of taking care of you and your ride! 🚗👍
Amazing customer service from all involved.
Amazing customer service from all involved. Shout out to Don for his knowledge of all our questions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the kind words, Gina! Don and the whole team really appreciate the shoutout. We’re glad we could help answer all your questions—looking forward to assisting you again! 😊👏
Great sales lady ,Ashley Hannah , easy to work with and
Great sales lady ,Ashley Hannah , easy to work with and very knowledgeable on the vehicle, very appreciated
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! Ashley Hannah is truly a gem, and we’re so glad she made your experience easy and informative. We appreciate you choosing us and look forward to helping you again! 🚗😊
The absolute worst service I have ever experienced.
The absolute worst service I have ever experienced. Have had 3 appointments scheduled with them confirming the appointment date and time and my vehicle has yet to be serviced! No explanation why other jobs were done before the scheduled jobs! What is even worse is that we purchased five vehicles from them between 2019 and 2022 when they were still Southern Chevrolet of Foley. Since ownership change to Sandy Sansing the service department is past being classified as incompetent.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm truly sorry to hear about your experience — that’s definitely not what we want for our valued customers. Your feedback is important, and I want to make sure your concerns are heard and addressed. If you’re open to it, please send me a way to contact you directly so we can work on resolving this issue as quickly as possible. Thank you for your past loyalty, and we hope to make things right. Please feel free to reach out to us at customercare@sandysansing.com.
Do not get your vehicle serviced here (oil changes, etc)
Do not get your vehicle serviced here (oil changes, etc) if you do not have at minimum 2 hours. Appointments, they just get your vehicle in, but doesn’t mean they get worked on. I have been going here because of the convenience and I bought my vehicle new at this location, but they take in too many vehicles for the number of people able to work on them!!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thanks for sharing your experience — we’re sorry to hear about the long wait times and frustration. We appreciate your loyalty and feedback, and we’ll pass this along to the team to help improve scheduling and service flow. Your time is valuable, and we want to do better. Please feel free to reach out to us at customercare@sandysansing.com.
Cynthia Johnson is a very helpful caring service writer
Cynthia Johnson is a very helpful caring service writer something that will bring me back for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
That’s wonderful to hear! Cynthia Johnson sounds like a true gem. We’re so glad her care and helpfulness made such a positive impression. It’s great to know you’ll be coming back for service — thanks for sharing!
Service area was nice clean friendly personnel got me in
Service area was nice clean friendly personnel got me in got me serviced and taken care of. But had tires rotated. Service tech did not put air in the back tires left the full tire pressure in the front from the rear so all messed up would’ve been a five for five but stuff like that just irritates me.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Totally get how that kind of oversight can be annoying, especially when everything else was great. It sounds like they did a good job overall, just missed that tire pressure detail. If you want, I can help you draft a quick note to let them know politely—sometimes they really appreciate the feedback to keep improving! Want me to help? Please feel free to reach out to us at customercare@sandysansing.com
The service department has always treated me fairly and
The service department has always treated me fairly and has not tried to over sell to me. They are timely and very personable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your experience! We’re so glad to hear our service team has been fair, timely, and personable with you. That’s exactly how we want every customer to feel. We appreciate your trust and look forward to helping you again!
I really appreciate the Sansing staff.
I really appreciate the Sansing staff. They were both friendly and courteous during my last oil service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
“Thank you so much for your kind words! We’re thrilled to hear our team made your oil service experience friendly and courteous. We appreciate you choosing Sansing and look forward to serving you again!”