Reviews
I worked with Sim Pettaway.
I worked with Sim Pettaway. Though I was downgrading from an expensive newer Lexus to an used, older Lexus, he treated me as if I was the most important sell he had going on. He was prompt, great communication, and very understanding about my situation. I HIGHLY recommend this salesperson and dealership!
I worked with Sim Pettaway.
I worked with Sim Pettaway. Though I was downgrading from an expensive newer Lexus to an used, older Lexus, he treated me as if I was the most important sell he had going on. He was prompt, great communication, and very understanding about my situation. I HIGHLY recommend this salesperson and dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Farren, we're delighted to hear that Sim provided you with exceptional service at Lexus of Mobile. Thank you for recommending us and sharing your positive experience!
Elizabeth was our service consultant & she was very nice
Elizabeth was our service consultant & she was very nice & helpful. The staff is great & Lexus of Mobile is always nice & clean. We had a very good experience
Elizabeth was our service consultant & she was very nice
Elizabeth was our service consultant & she was very nice & helpful. The staff is great & Lexus of Mobile is always nice & clean. We had a very good experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carolyn, we're delighted to hear that Elizabeth and the team provided you with a great experience at Lexus of Mobile. Thank you for your kind words!
As always very nice experience, offered me a vehicle to
As always very nice experience, offered me a vehicle to go and attend to my business. my appointment was on time, she called me and let me know my car was ready. they clean my car.I highly recommend everyone to Lexus.
As always very nice experience, offered me a vehicle to
As always very nice experience, offered me a vehicle to go and attend to my business. my appointment was on time, she called me and let me know my car was ready. they clean my car.I highly recommend everyone to Lexus.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Lexus of Mobile! We're delighted to hear that our team provided timely service and even offered a vehicle while yours was being attended to. We appreciate the recommendation and look forward to serving you in the future!
Always prompt.
Always prompt. Explanations clear. Has best interest of client for service. Would recommend thus dealer and their service department and employees
Always prompt.
Always prompt. Explanations clear. Has best interest of client for service. Would recommend thus dealer and their service department and employees
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We're delighted to know that our team at Lexus of Mobile provided prompt and clear service. We appreciate your recommendation and look forward to serving you again in the future!
My first experience was fantastic.
My first experience was fantastic. Ernie made it a terrific first time. Thanks Ernie see you again at 70000 miles
My first experience was fantastic.
My first experience was fantastic. Ernie made it a terrific first time. Thanks Ernie see you again at 70000 miles
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Ernie made your first experience with Lexus of Mobile a fantastic one! Thank you for choosing us, and we look forward to seeing you again at 70,000 miles. Safe travels until then!
Everyone at the dealerahip, but especially the salesman,
Everyone at the dealerahip, but especially the salesman, the New Car Sales Manager, and General Manager/Managing Partner were very professional & helpful. They all went out of their way to ensure I received exactly the car I wanted. They were also very timely in responding to calls/emails and keeping me up to date on the progress of the car & when it would be ready for pickup
Everyone at the dealerahip, but especially the salesman,
Everyone at the dealerahip, but especially the salesman, the New Car Sales Manager, and General Manager/Managing Partner were very professional & helpful. They all went out of their way to ensure I received exactly the car I wanted. They were also very timely in responding to calls/emails and keeping me up to date on the progress of the car & when it would be ready for pickup
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of Mobile provided professional and helpful service, ensuring you got the car you wanted. We appreciate your kind words and look forward to serving you again in the future!
DJ is very knowledgeable and professional.
DJ is very knowledgeable and professional. Thanks for the restaurant recommendation while my vehicle was being serviced.
DJ is very knowledgeable and professional.
DJ is very knowledgeable and professional. Thanks for the restaurant recommendation while my vehicle was being serviced.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're delighted to hear that DJ provided you with excellent service and a great restaurant recommendation at Lexus of Mobile, Vee. Thanks for sharing your experience!
Appointment was on time.
Appointment was on time. Friendly staff and good service. My advisor is knowledgeable and keeps me informed
Appointment was on time.
Appointment was on time. Friendly staff and good service. My advisor is knowledgeable and keeps me informed
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that you had a timely and informative experience with our team at Lexus of Mobile. Thank you for sharing your positive feedback!
A wonderful experience buying my Lexus!
A wonderful experience buying my Lexus! No pressure. They explained everything about the car and showed me how to set it as I wanted. Sim is a very nice caring and honest person!!
A wonderful experience buying my Lexus!
A wonderful experience buying my Lexus! No pressure. They explained everything about the car and showed me how to set it as I wanted. Sim is a very nice caring and honest person!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that your experience at Lexus of Mobile was wonderful and pressure-free! It's great to know Sim provided excellent service by explaining everything about the car. Enjoy your new Lexus, and thank you for choosing us!
Derrick Jones was our sales person.
Derrick Jones was our sales person. My mother is elderly and needed a new automobile. We checked a couple of local dealers but decided to drive a little distance to Lexus of Mobile. Derrick took his time with her and was extremely accommodating. He also followed up to make sure she was happy with the vehicle. We will do business with them in the future.
Derrick Jones was our sales person.
Derrick Jones was our sales person. My mother is elderly and needed a new automobile. We checked a couple of local dealers but decided to drive a little distance to Lexus of Mobile. Derrick took his time with her and was extremely accommodating. He also followed up to make sure she was happy with the vehicle. We will do business with them in the future.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
William, it's wonderful to hear that Derrick provided such attentive service for your mother at Lexus of Mobile. We appreciate you making the trip and look forward to assisting with any future sales or services!