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They want something for nothing in trade
Wish I had a book to write on this one.. I went to check out a vehicle they had on the lot, I verified 3 TIMES what the price was, then after test driving the used vehicle and them appraising my car which is in close to mint condition, the sales person slapped the numbers in front of me showing the price of the vehicle as 2k more than they told me over the phone! And if that weren't a slap in the face, they wanted to give me less than 2k the MINUMUM book value of my car! I'm not an idiot. Also I should have known since every vehicle on their site shows "call for price". Probably so they can rig it up once you test drive it. I will never ever shop their or suggest anyone buy from this dealership. Unless their my enemy then maybe I might but not sure I have it in me to wish that on someone.. Side note. The salesperson was very nice. I think the issue in my case was the loan officer thinking I'm an idiot. I never even met the loan officer, I could just tell by the look on the salesperson's face as if she was embarrassed to show me the numbers. Don't get messed over. Don't even browse here. There are many more reputable dealers out there which are much more forthcoming with prices and will give much more for your vehicle.
Collision Center Rocks!
Thank you Bryant Simmons for making my experience easy! You are very knowledgeable and extremely helpful. I will make sure to ask for you in the future.
First Class customer service. Bryant worked hard to get my car back to me fast. He kept me update on all of the repairs. Palmer's Collision is the best in Mobile.
A wonderful experience
I love my new car, a Rav4 Limited. Palmer Toyota made the buying experience about as unstressful as it could possibly be. And the deal was -- well, I got a VERY good deal. A VERY good deal. The people were incredibly nice. And my new car, my very first brand new car, is everything I hoped it would be. I'm a very happy customer.
Broken drivers mirror
The collision center is a rip off. I'll never use again charged for 4 hours labor and took 1 hour. No refund or call. BEWARE
Trying to find the right SUV
I was satifide with the sales person but the over all time I was there was a long time waiting but could not make a deal so said would wait come back at a later time when I had more time and see what we could do.
Very consistent and accurate also determine to help me find a vehicle in my price range and I was comfortable with. Wasn't satisfied until I was.
Big facility, busy on weekends
Just bought our vehicle from Palmer Toyota, vehicle was great, and everything that dealer said it was. The facilities are very clean, but crowded and it?s hard to tell dealers apart sometimes. We were originally working with Dianna (who seemed to be the only woman working there) and she was pleasant and down to earth. Then when we arrived, she handed us off to another dealer, with whom I forgot his name, but he was pleasant. I wish they wore name tags, because I didn?t even know the name of the guy who sold us a car.
This is the second vehicle purchase from Palmer's Toyota by me. The whole experience was excellent from start to finish and I would recommend them to anyone looking for a vehicle. My salesperson, Diana was nice, professional, and knowledgeable. She should be commended by the job she does through the whole car buying process. If you are looking for a professional sales staff, friendly customer service, and a non-pressuring experience, go to Palmer?s Toyota. I have purchased several vehicles over the past years and Diana is the best by far salesperson I have ever worked with! Thanks again, Palmer's Toyota!
Made Car Buying Efficient and Fun!
Loved working with Palmer's Toyota to purchase my new Toyota Highlander. They were quick to respond, cheerful to answer questions, and patient with my processing. Will definitely be back to see David Parnell and the rest!