Palmer's Toyota Superstore

4.0
(99 reviews)
Visit Palmer's Toyota Superstore
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 7:00am–4:00pm
Sunday Closed Closed

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New (888) 481-8467 (888) 481-8467
Used (888) 445-9543 (888) 445-9543
Service (888) 463-1339 (888) 463-1339

Inventory

See all 201 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2011.
We thank you for visiting PALMER'S TOYOTA SUPERSTORE.

Please allow us to introduce you to Mr. Keith Palmer and the rest of our award-winning Toyota Team.

Keith Palmer Dealer Principal is a second-generation Toyota dealer. His wife Rene (a native Mobilian) and their 2 sons live in Mobile. Jacob Palmer after graduating college has joined the team and now holds the role of General Sales Manager.

Mr. Palmer is committed to multiple programs centered around the children of the surrounding area. Mr.
Remember?You get more at Palmer's Toyota Superstore!

Service center

Phone number (888) 463-1339

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.0
(99 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

James is just so sweet and was prompt and helped me with

James is just so sweet and was prompt and helped me with my tires!!!! He deserves a raise for sure!!!

5.0

James is just so sweet and was prompt and helped me with

James is just so sweet and was prompt and helped me with my tires!!!! He deserves a raise for sure!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

From the beginning, Sam was very transparent and precise

From the beginning, Sam was very transparent and precise with the process. He made sure to explain everything in depth and made sure I understood. Very trustworthy and he respected my time. Class act salesman! I would recommend Sam G. and Palmers Toyota to ANYONE I know. Could not have asked for a better experience.

5.0

From the beginning, Sam was very transparent and precise

From the beginning, Sam was very transparent and precise with the process. He made sure to explain everything in depth and made sure I understood. Very trustworthy and he respected my time. Class act salesman! I would recommend Sam G. and Palmers Toyota to ANYONE I know. Could not have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Couldn't have asked for a better experience.

Couldn't have asked for a better experience. Joseph Brannon and Morgan Chambers were very understanding of our needs and made everything as easy as possible. I would highly recommend Joseph as a Sales Person for anyone looking for a vehicle.

5.0

Couldn't have asked for a better experience.

Couldn't have asked for a better experience. Joseph Brannon and Morgan Chambers were very understanding of our needs and made everything as easy as possible. I would highly recommend Joseph as a Sales Person for anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Great experience!

Great experience! My car was repaired to my satisfaction without any problems and completed on schedule as promised. It was a pleasure working with David Hoppins and his team.

5.0

Great experience!

Great experience! My car was repaired to my satisfaction without any problems and completed on schedule as promised. It was a pleasure working with David Hoppins and his team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

I had originally look at Palmer to buy my new truck but

I had originally look at Palmer to buy my new truck but unfortunately they did not have what I was looking for so i checked around and bought from Eastern Shore. Worst mistake of my life. I have since been coming to Palmer for all my service work and they are great. fast and friendly will take you in just as soon as they can. I am sold on Palmer Toyota and as soon as I can trade this truck I will. Palme Toyota will have that sale for sure.

5.0

I had originally look at Palmer to buy my new truck but

I had originally look at Palmer to buy my new truck but unfortunately they did not have what I was looking for so i checked around and bought from Eastern Shore. Worst mistake of my life. I have since been coming to Palmer for all my service work and they are great. fast and friendly will take you in just as soon as they can. I am sold on Palmer Toyota and as soon as I can trade this truck I will. Palme Toyota will have that sale for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1.0

I WENT IN TO GET TOYOTA RAV4 OIL& FIKTER CHANGED,TIRE

I WENT IN TO GET TOYOTA RAV4 OIL& FIKTER CHANGED,TIRE ROTATION . DOING THE TIRE ROTATION SERVICE TECH ,TOLD ME ONE OF LUG BOLTS WAS TWISTED OFF HE SAID THEY WOULD PAY FOR THE LABOR,TO FIX IT BUT I WOULD PAY FOR THE PART. I TOLD HIM PALMERS HADBEEN SERVICEING THE CAR FOR 6 YEARS.AND BY THE WAY THE CAR WAS PURCHASED FROM PALMERS . IT IS NOT ABOUT THE SMALL COST OF PART . IT IS AS THE CUSTOMER DOES NOT MATTER. I THINK I AM FINISHED WITH PALMERS ! I THOUGHT I WAS A LOYAL CUSTOMER I GUESS THAT DOES NOT STAND FOR MUCH AT THIS DEALERSHIP SERVICE DEARTMENT.

1.0

I WENT IN TO GET TOYOTA RAV4 OIL& FIKTER CHANGED,TIRE

I WENT IN TO GET TOYOTA RAV4 OIL& FIKTER CHANGED,TIRE ROTATION . DOING THE TIRE ROTATION SERVICE TECH ,TOLD ME ONE OF LUG BOLTS WAS TWISTED OFF HE SAID THEY WOULD PAY FOR THE LABOR,TO FIX IT BUT I WOULD PAY FOR THE PART. I TOLD HIM PALMERS HADBEEN SERVICEING THE CAR FOR 6 YEARS.AND BY THE WAY THE CAR WAS PURCHASED FROM PALMERS . IT IS NOT ABOUT THE SMALL COST OF PART . IT IS AS THE CUSTOMER DOES NOT MATTER. I THINK I AM FINISHED WITH PALMERS ! I THOUGHT I WAS A LOYAL CUSTOMER I GUESS THAT DOES NOT STAND FOR MUCH AT THIS DEALERSHIP SERVICE DEARTMENT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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5.0

Couldn't ask for a better experience with Palmer's Toyota

Couldn't ask for a better experience with Palmer's Toyota everybody at the store was so nice especially my salesman Lorenzo I would recommend anyone shopping here

5.0

Couldn't ask for a better experience with Palmer's Toyota

Couldn't ask for a better experience with Palmer's Toyota everybody at the store was so nice especially my salesman Lorenzo I would recommend anyone shopping here

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

I had to have some body repair done.

I had to have some body repair done. When I arrived there was 2 customers in front of me. Once my turn I hobbled to desk with a broken foot. Gave the guy my keys. Which he could not stand up to recieve them for he was so tired at 815 in the morning. I gave him my keys and told him I had a rental to pick up at rental dept at the main building. The answer I gotten set me back a few steps. He let me know the secretary is late over 15 mins and didn't know when she would show up and that I can see everyone is busy and if I couldn't wait for a while because it would be. I should walk up there, Which is a good distance away to walk with a broken foot. I had Dr appt right after dropping my car off. At this point I'm fairly mad now due to the fact of which part of the broken foot did you not hear. So I wouldn't miss my appts. I hobbled up there got the rental as I was leaving from rental dept already flames coming out of my ears nearly I get a call to come sign love bug removal paper work if I didn't remove the bugs it's a 50 dollar charge to my card. They knew I was mad at the desk so let pour fuel on this situation. I went back to collision dept and made several people aware of what happened. I leave as I was in so much pain from that walk. With so many inconviences. To add insult to injury . I Had to turn around after I left cause they lost paper work to my car to be repaired then I get a couple days later that my keys have been lost as well so I have to stop working and take my other key to them. They did replaced the key. Thank you for that. Had more crap happen in 1 week from them than anyone has in a lifetime. I was shocked that it took me going to sales manger to get the stupid mess to stop. The question was WHAT DO YOU WANT ME TO DO. FREE OIL CHANGE NO I HAVE FREE OIL CHANGES, ME: NO FIX THAT MESS BACK THERE I'm boiling at this point. . I did receive an apology 3rd party PERSON PASSING A MESSAGE from upper management sent a apology message, instead of taking the time to apologize To me sent me a message thru someone else. and not one single person asked me if I was hurting at all.

1.0

I had to have some body repair done.

I had to have some body repair done. When I arrived there was 2 customers in front of me. Once my turn I hobbled to desk with a broken foot. Gave the guy my keys. Which he could not stand up to recieve them for he was so tired at 815 in the morning. I gave him my keys and told him I had a rental to pick up at rental dept at the main building. The answer I gotten set me back a few steps. He let me know the secretary is late over 15 mins and didn't know when she would show up and that I can see everyone is busy and if I couldn't wait for a while because it would be. I should walk up there, Which is a good distance away to walk with a broken foot. I had Dr appt right after dropping my car off. At this point I'm fairly mad now due to the fact of which part of the broken foot did you not hear. So I wouldn't miss my appts. I hobbled up there got the rental as I was leaving from rental dept already flames coming out of my ears nearly I get a call to come sign love bug removal paper work if I didn't remove the bugs it's a 50 dollar charge to my card. They knew I was mad at the desk so let pour fuel on this situation. I went back to collision dept and made several people aware of what happened. I leave as I was in so much pain from that walk. With so many inconviences. To add insult to injury . I Had to turn around after I left cause they lost paper work to my car to be repaired then I get a couple days later that my keys have been lost as well so I have to stop working and take my other key to them. They did replaced the key. Thank you for that. Had more crap happen in 1 week from them than anyone has in a lifetime. I was shocked that it took me going to sales manger to get the stupid mess to stop. The question was WHAT DO YOU WANT ME TO DO. FREE OIL CHANGE NO I HAVE FREE OIL CHANGES, ME: NO FIX THAT MESS BACK THERE I'm boiling at this point. . I did receive an apology 3rd party PERSON PASSING A MESSAGE from upper management sent a apology message, instead of taking the time to apologize To me sent me a message thru someone else. and not one single person asked me if I was hurting at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
3 people out of 3 found this review helpful.
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5.0

Great Customer Service At Palmers Toyota

Thank you Palmer’s Toyota. Great Customer service. My car salesman Desmond Cox went above and beyond for me for my first purchase and ordered the car I wanted. The finance manger did a awesome job explaining different options to me. Tony even helped me get the best insurance plan for my brand new Toyota Camry. This was a very friendly environment and I will definitely be purchasing my next vehicle here.

5.0

Great Customer Service At Palmers Toyota

Thank you Palmer’s Toyota. Great Customer service. My car salesman Desmond Cox went above and beyond for me for my first purchase and ordered the car I wanted. The finance manger did a awesome job explaining different options to me. Tony even helped me get the best insurance plan for my brand new Toyota Camry. This was a very friendly environment and I will definitely be purchasing my next vehicle here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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4.0

Nice but not able to get the car I wanted. Another one...

Nice but not able to get the car I wanted. Another one was coming in and it sold before I could make a deposit

4.0

Nice but not able to get the car I wanted. Another one...

Nice but not able to get the car I wanted. Another one was coming in and it sold before I could make a deposit

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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