Gary Mathews Motors

Contact seller

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

3.3
(664 reviews)
Visit Gary Mathews Motors
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–5:00pm
Tuesday 8:30am–8:00pm 7:00am–5:00pm
Wednesday 8:30am–8:00pm 7:00am–5:00pm
Thursday 8:30am–8:00pm 7:00am–5:00pm
Friday 8:30am–8:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
New (931) 368-4744 (931) 368-4744
Used (931) 603-0712 (931) 603-0712
Service (931) 603-0711 (931) 603-0711

Inventory

See all 230 vehicles from this dealership.

Special offers

See all special offers

About our dealership

This seller has been on Cars.com since January 2018.
Gary Mathews Motors offers many automotive products and services to our Clarksville area customers. From quality new Chrysler Jeep Dodge and Ram vehicles to used cars we know anyone looking for a vehicle in Clarksville will likely find what they want at our dealership. We carry a comprehensive line of Chrysler Jeep Dodge and Ram vehicles including the 300 Town & Country Challenger Charger Caliber Wrangler and Patriot making us a good choice as your Clarksville Chrysler Jeep and Dodge car dealer.
"How do we do it? We just do!!"

Service center

Phone number (931) 603-0711

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

3.3
(664 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
4.0

I thought they were very easy to deal with & didn't

I thought they were very easy to deal with & didn't bombard me with calls & emails like other dealers were doing. I was up front with what I wanted & my budget & they didn't try to get me to spend more than I was comfortable with. Buying a used car can be scary but if everything continues to move in such a positive direction I will be happy to do business with them again in the future.

4.0

I thought they were very easy to deal with & didn't

I thought they were very easy to deal with & didn't bombard me with calls & emails like other dealers were doing. I was up front with what I wanted & my budget & they didn't try to get me to spend more than I was comfortable with. Buying a used car can be scary but if everything continues to move in such a positive direction I will be happy to do business with them again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
1.0

if it wasn’t for him I would give the dealership 10

if it wasn’t for him I would give the dealership 10 negative starts. He put up with me for the last 3 months and remained professional even when I lost my cool. I had my car towed to the shop March 13th and just got it back 2 June. They screwed around for 3 months. It took them 5 weeks to even get it in to do a diagnosis then once they dragged it in the shop it took them another 2 weeks to get a technician to complete the diagnosis. Part was ordered and showed up within a week and sat in the car until 2 weeks ago when they finally got around to installing the part. I contacted the service manager and he gave me a sob story about how the hey are short staffed when every business is short staffed. I never got anything saying the work was complete i just happens to make my weekly phone call to check up on my car. I found out it had been completed and was sitting waiting for me. I was advised they would not release the car to me until the warranty company sent their money to the dealership. So another week went on and i had to do Gary Mathew’s legwork for them and call the warranty company. King story short the warranty company had already sent them the instructions on how to submit the invoice and it was ignored. I then contacted Gary Mathew’s and a different person helped me and told me all they needed was my signature and then they would submit it he invoice. So I went down to pick up my car and what so you know the key fob transmitter they replaced wasn’t programmed correctly so I had to leave it there again. I would never recommend Gary Mathew’s to anyone. Absolute worst service department and I hope Mr. Mathew’s does something to fix this issue so one else looses their car for 3 months.

1.0

if it wasn’t for him I would give the dealership 10

if it wasn’t for him I would give the dealership 10 negative starts. He put up with me for the last 3 months and remained professional even when I lost my cool. I had my car towed to the shop March 13th and just got it back 2 June. They screwed around for 3 months. It took them 5 weeks to even get it in to do a diagnosis then once they dragged it in the shop it took them another 2 weeks to get a technician to complete the diagnosis. Part was ordered and showed up within a week and sat in the car until 2 weeks ago when they finally got around to installing the part. I contacted the service manager and he gave me a sob story about how the hey are short staffed when every business is short staffed. I never got anything saying the work was complete i just happens to make my weekly phone call to check up on my car. I found out it had been completed and was sitting waiting for me. I was advised they would not release the car to me until the warranty company sent their money to the dealership. So another week went on and i had to do Gary Mathew’s legwork for them and call the warranty company. King story short the warranty company had already sent them the instructions on how to submit the invoice and it was ignored. I then contacted Gary Mathew’s and a different person helped me and told me all they needed was my signature and then they would submit it he invoice. So I went down to pick up my car and what so you know the key fob transmitter they replaced wasn’t programmed correctly so I had to leave it there again. I would never recommend Gary Mathew’s to anyone. Absolute worst service department and I hope Mr. Mathew’s does something to fix this issue so one else looses their car for 3 months.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
1.0

The worst dealership experience I have ever experienced.

The worst dealership experience I have ever experienced. Lied to by service department and Landon Matthews himself. Don't be fooled by the southern charm B.S and the double talk. They could care less about customer service or customer retention. I hope their bottom line is affected but probably not because they only care about numbers and I'm just 1. They have no clue how to service a customer they screwed over.

1.0

The worst dealership experience I have ever experienced.

The worst dealership experience I have ever experienced. Lied to by service department and Landon Matthews himself. Don't be fooled by the southern charm B.S and the double talk. They could care less about customer service or customer retention. I hope their bottom line is affected but probably not because they only care about numbers and I'm just 1. They have no clue how to service a customer they screwed over.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
1.0

Bought a truck there had problems the first day they

Bought a truck there had problems the first day they started throwing parts at it never stood behind there word I’d never buy anything from there again!!!!

1.0

Bought a truck there had problems the first day they

Bought a truck there had problems the first day they started throwing parts at it never stood behind there word I’d never buy anything from there again!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review
5.0

CHALLENGER RT HAPPY!!!!

I decided I wanted a brand new Dodge Challenger I again asked for Sam Morris!! He is outstanding at his job and will work his butt off for you!! He got me a brand new 21 Dodge Challenger RT!! No hassle and easy to work with!! Recommend him!!!!!

5.0

CHALLENGER RT HAPPY!!!!

I decided I wanted a brand new Dodge Challenger I again asked for Sam Morris!! He is outstanding at his job and will work his butt off for you!! He got me a brand new 21 Dodge Challenger RT!! No hassle and easy to work with!! Recommend him!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
1.0

Took my car down to be diagnosed because we've been...

Took my car down to be diagnosed because we've been chasing a problem in circles. We told the service advisor multiple times everything we had already done and the problem always seem to come back. The mechanic refused to listen he basically went in the same big circle we just did to come back and tell us the same thing we had already figured out. The advisor and the service manager refused to keep in contact to the point we had to call the dealership screaming just to get some answers only for them to say take the car we don't want it. Don't even get me started on the lady that thought she was big and bad on the other end of a phone. We can square up anytime! Basically do yourself a favor and take it to a local mechanic. Stay away from these night school drop outs that are to stupid to change their own oil

1.0

Took my car down to be diagnosed because we've been...

Took my car down to be diagnosed because we've been chasing a problem in circles. We told the service advisor multiple times everything we had already done and the problem always seem to come back. The mechanic refused to listen he basically went in the same big circle we just did to come back and tell us the same thing we had already figured out. The advisor and the service manager refused to keep in contact to the point we had to call the dealership screaming just to get some answers only for them to say take the car we don't want it. Don't even get me started on the lady that thought she was big and bad on the other end of a phone. We can square up anytime! Basically do yourself a favor and take it to a local mechanic. Stay away from these night school drop outs that are to stupid to change their own oil

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
Show full review
1.0

The absolute worst automobile dealership we have ever...

The absolute worst automobile dealership we have ever worked with. My family had just relocated to the Clarksville area and we were interested in a jeep Rubicon (2020) on their lot, put down earnest money, but found a 2021 model elsewhere which was cheaper than what they were asking and so we purchased there. Gary Matthew's were not willing to give back our deposit or let us put the money towards jeep merchandise. Better yet, the salesperson we were working with did not return my call when Iasked if we could put the money towards jeep merchandise, I had to call the salesperson numeous times and even better I saw the individual in a local Publix shopping store on several aisles and they didn't acknowledge me even when I tried to speak just because. My advice to potential customers is please check the surrounding areas if interested in a Jeep before going here.

1.0

The absolute worst automobile dealership we have ever...

The absolute worst automobile dealership we have ever worked with. My family had just relocated to the Clarksville area and we were interested in a jeep Rubicon (2020) on their lot, put down earnest money, but found a 2021 model elsewhere which was cheaper than what they were asking and so we purchased there. Gary Matthew's were not willing to give back our deposit or let us put the money towards jeep merchandise. Better yet, the salesperson we were working with did not return my call when Iasked if we could put the money towards jeep merchandise, I had to call the salesperson numeous times and even better I saw the individual in a local Publix shopping store on several aisles and they didn't acknowledge me even when I tried to speak just because. My advice to potential customers is please check the surrounding areas if interested in a Jeep before going here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Show full review
5.0

Jeep Wrangler

Great prices and knowledgeable staff clean Jeep and comparable prices definitely worth the drive - Sales staff took good care of me and my financing was easy -

5.0

Jeep Wrangler

Great prices and knowledgeable staff clean Jeep and comparable prices definitely worth the drive - Sales staff took good care of me and my financing was easy -

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
1.0

Dishonest dealership. Looking for a Ram TRX. Price was...

Dishonest dealership. Looking for a Ram TRX. Price was 15k over MSRP. Inquired about the truck and the eprice came back at MSRP. Made an appointment to make a deal and the salesman was 8 minutes late. When I showed him the eprice in the email he said it was a glitch and told me to make an offer over MSRP. Walked out and I wouldn’t buy a matchbox car from Gary Mathews!

1.0

Dishonest dealership. Looking for a Ram TRX. Price was...

Dishonest dealership. Looking for a Ram TRX. Price was 15k over MSRP. Inquired about the truck and the eprice came back at MSRP. Made an appointment to make a deal and the salesman was 8 minutes late. When I showed him the eprice in the email he said it was a glitch and told me to make an offer over MSRP. Walked out and I wouldn’t buy a matchbox car from Gary Mathews!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
1.0

Dishonest

Dishonest dealership. Looking for a Ram TRX. Price was 15k over MSRP. Inquired about the truck and the eprice came back at MSRP. Made an appointment to make a deal and the salesman was 8 minutes late. When I showed him the eprice in the email he said it was a glitch and told me to make an offer over MSRP. Walked out and I wouldn’t buy a matchbox car from Gary Mathews!

1.0

Dishonest

Dishonest dealership. Looking for a Ram TRX. Price was 15k over MSRP. Inquired about the truck and the eprice came back at MSRP. Made an appointment to make a deal and the salesman was 8 minutes late. When I showed him the eprice in the email he said it was a glitch and told me to make an offer over MSRP. Walked out and I wouldn’t buy a matchbox car from Gary Mathews!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Show full review
See all 664 reviews