Meet Thomas Mencer

Brandon and Thomas were awesome! Found me the Jeep I wanted and had it ready within a few days. Thanks!

I'll start by saying that I never write bad reviews but I feel its important for the general public to know what kind of people work here. Thomas and Dustin are dishonest, ill-intentioned, and frankly, unpleasant to work with. I bought a used Jeep from them and custom-ordered a new one at the same time. I catered the new order to the price of the used Jeep and had a verbal agreement with them that we would trade the used Jeep for the new one when it arrived. Upon arrival, Dustin offered me a trade-in value over $10,000 less than I had paid for the used Jeep only two months prior, after adding less than 50 miles to the vehicle. The vehicle was in perfect condition and when I asked why there was such a large price discrepancy, he simply stated, "I wish I could tell you. I don't make up the numbers". He then preceded to tell me that someone in management was fired for providing false information, as if this was my problem. All in all, Dustin and Thomas knowingly took advantage of my desperate situation to buy a car and then cashed in my $1,000 deposit on the new vehicle. They never had the intention of honoring the deal they agreed to in the beginning. Other concerns with the shop: long wait times, disorganized management, understaffed financial team. DO NOT DO BUSINESS WITH THEM.

The guys at Franklin Chrysler Jeep Dodge exceptional. I worked with Thomas for the purchase of my new Dodge Durango. They were professional, and though there was a small issue with white time during my purchase, Thomas and the management went above and beyond to ensure that I was satisfied. In the end I got a good deal on a vehicle, and the sales team at the dealership showed me that they appreciated and wanted my business. If you were in the market for a new or used vehicle, give this dealer a shout, On a sidenote, Thomas was very professional and never pushy, if this is your first time buying a vehicle or your 10th time, you would be well served with Thomas and with this dealership.

Excellent People !! Doug, Thomas and the team truly listened and wanted me to get in the vehicle I wanted ! The dealership also made us feel safe as they are taking COVID 19 seriously. BK