Reviews
Amazing service and very accommodating which is a
Amazing service and very accommodating which is a lifesaver to people who work the same hours the dealership is open!!
Amazing service and very accommodating which is a
Amazing service and very accommodating which is a lifesaver to people who work the same hours the dealership is open!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Amanda, thank you so much for your kind words about your experience here at Ford of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed.
They are amazing people at Quick Lane.
They are amazing people at Quick Lane. Very respectful and honestly also they are fast workers and get your car in fast and get it out fast!!
They are amazing people at Quick Lane.
They are amazing people at Quick Lane. Very respectful and honestly also they are fast workers and get your car in fast and get it out fast!!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Sara, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Staff were friendly and helpful during my purchase
Staff were friendly and helpful during my purchase process! I would definitely recommend trying Ford of Murfreesboro out if you are looking for a new car or truck.
Staff were friendly and helpful during my purchase
Staff were friendly and helpful during my purchase process! I would definitely recommend trying Ford of Murfreesboro out if you are looking for a new car or truck.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Daniel, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Dreaded buying a new truck like a kick in the crouch but
Dreaded buying a new truck like a kick in the crouch but I was pleasantly surprised how easy it went. From first contact to the final paperwork the process was smooth and transparent. The salesman(RJ) is an impressive young man and was a pleasure to do business with.
Dreaded buying a new truck like a kick in the crouch but
Dreaded buying a new truck like a kick in the crouch but I was pleasantly surprised how easy it went. From first contact to the final paperwork the process was smooth and transparent. The salesman(RJ) is an impressive young man and was a pleasure to do business with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello John, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.
Dennis was informative and friendly and made the
Dennis was informative and friendly and made the transaction smooth as possible! I?m satisfied with my purchase! Thank you!
Dennis was informative and friendly and made the
Dennis was informative and friendly and made the transaction smooth as possible! I?m satisfied with my purchase! Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tony, we're glad to hear our staff took such great care of you! Here at Ford of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Jeff was a pleasure to work with.
Jeff was a pleasure to work with. He showed us multiple cars before we settled on one.
Jeff was a pleasure to work with.
Jeff was a pleasure to work with. He showed us multiple cars before we settled on one.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you so much for your feedback about Ford of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!
Buyer be Aware!
Buyer be Aware!!! Murfreesboro Ford will make you promises they do not intend to keep. I purchased a new car with a trade-in. They asked for a 20 day pay-off on the trade because they state they will send the pay-off within 20 days. Here we are at day 22 and now they are saying they will send the pay-off within 30 days. “the checks in the mail". They do not seem to care that their incompetence cost the customer in additional finance charges in the end. I had similar experiences from Murfreesboro Toyota where they promised a second key fob within 30 days of purchase. I received it after six months of ownership. Come to find out the same group owns both dealerships. Sounds like their Moto may be to close the deal and shaft the customer. I would encourage anyone looking to do business with these two to look else where.
Buyer be Aware!
Buyer be Aware!!! Murfreesboro Ford will make you promises they do not intend to keep. I purchased a new car with a trade-in. They asked for a 20 day pay-off on the trade because they state they will send the pay-off within 20 days. Here we are at day 22 and now they are saying they will send the pay-off within 30 days. “the checks in the mail". They do not seem to care that their incompetence cost the customer in additional finance charges in the end. I had similar experiences from Murfreesboro Toyota where they promised a second key fob within 30 days of purchase. I received it after six months of ownership. Come to find out the same group owns both dealerships. Sounds like their Moto may be to close the deal and shaft the customer. I would encourage anyone looking to do business with these two to look else where.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we regret to hear that you had this experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (615) 713-1436 and we will do our best to make this better.
Great overall experience at Ford of Murfreesboro.
Great overall experience at Ford of Murfreesboro. RJ on the sales team was great to work with.
Great overall experience at Ford of Murfreesboro.
Great overall experience at Ford of Murfreesboro. RJ on the sales team was great to work with.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Casey, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Service manager never came out to speak with me when the
Service manager never came out to speak with me when the car was ready. Did not give me my letter back from Ford. So I really don't know what they did.
Service manager never came out to speak with me when the
Service manager never came out to speak with me when the car was ready. Did not give me my letter back from Ford. So I really don't know what they did.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Deborah, we appreciate you taking the time to leave us this feedback. If you would like to discuss your experience in more detail, please give us a call at (615) 713-1436 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.
Purchased a new vehicle and made promises but didn?
Purchased a new vehicle and made promises but didn?t keep them. They Only care about $$$$, worst dealership in TN
Purchased a new vehicle and made promises but didn?
Purchased a new vehicle and made promises but didn?t keep them. They Only care about $$$$, worst dealership in TN
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mike, we would like to get some more details about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (615) 713-1436 when you have a chance. Thank you, and we look forward to hearing from you.