Ford of Murfreesboro

Thanks to Tanner Meno for his kindness and professionalism, and to his team for fixing my Ford. I will definitely bring my Ford back when I need service.

Had a terrible experience at the dealer. I went in on 5/20 for a check engine light on. They told my truck needed a new oil stick, oil change and reprogram. apparently is consuming too much oil and Ford is aware that this is a problem. I purchased the truck from them brand new and done all services with them. They charged me $500 for this and told me I needed to go back every 1000 miles to check consumption. if the problem didn't fix itself I would need a new engine. so then I did take it back at 1000 miles. when I arrived it was a nightmare in itself. They kept sending me back and forth between the dealer and the quick lane. No one seem to know what to do. when I finally did get the truck in to be checked, they told me that the problem is still there, my truck is consuming too much oil and that I would need a new engine which my lifetime warranty would cover. I took my truck back for the engine replacement and left it for a week. when i went to pick it up they told me is fine, is normal consumption and warranty would not replace the engine even though at the very begining they told me it would need to be replaced.. Why in the world did they charge me $500 then??? I feel like they don't stand for their lifetime warranty like they advertise. I bought several vehicles from them and would not be coming back.

They did email me back and forth and I did request a quote but never heard back from Them. I just sent a follow up email about an hour ago. Thx, Joe.

Great service on my purchase of a new Mustang. Sales person Zach Lewis was great. Kept me informed during complete process. He called after purchase to check how the car was doing.

I have been working with my service advisor Randy Tant for several years now, and I even followed him from Nashville to Murfreesboro. He has always taken real good care of me. I wouldn't go anywhere else. Thanks again for everything thing you do Randy!

Purchased a new F250 from Austin Wells, great rep, understood my needs and wants, worked hard to get the numbers to work. Process and delivery was smooth, not a lot of back and forth.

Good quality, clean dealership that?s easy to work with. Would do business there again. Knowledgeable employees, not too pushy, comfortable experience. Good assortment of vehicles.

Had a great experience today. Engine light came on for the first time ever. With 60000 miles on it dealer said it was covered by the lifetime warranty. Repair was done on time and I?m totally satisfied highly recommend Ford of Murfreesboro

Great service overall, and my service advisor, Alex, took care of another issue that they found with my axel being damaged and it was all covered by warranty.

My salesman was Tavious and he was outstanding. Facilities were very nice and this transaction was fast. I remember the days of sitting for hours buying cars.