Payne Chevrolet

Reviews

4.9
(32 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Amazing Car Buying Experience at Payne Chevrolet

I worked with Nicholas on the purchase of my new Camaro. I've worked with several dealerships in the past and without a doubt, this was the most seamless car buying experience I have ever had. They were professional, extremely transparent, and beyond friendly every step of the way. It was as if I was buying the car from a family member instead of a dealership. It was that good.

5.0

Payne Chevrolet Springfield TN

They always do an amazing job. I won?t take my car anywhere else for service or repairs.

Dealer response

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

5.0

Carnutt70@yahoo.com

Great Dealership with a GREAT group of staff dedicated to GREAT SERVICE above and beyond what is expected

Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

fbutson@gmail.com

They are always respectable and professional and answer questions thoroughly and give you the correct information to help you solve your issue.

Dealer response

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

5.0

Brakes

In and out in less than an hour. Where I go to get all the service done on my car

1.0

Refusing to take Responsibility.

Long story short. I took my car there for bumper repair and they proceeded to take the photos of the entire car with an estimate of repair. I agreed and left the car for repair. Couple weeks goes by to pick it up. Upon inspection of the vehicle, they repaired the damaged area but took a HUGE chunk of clearcoat off of my vehicle in another location of the previous damage. When i brought it to their attention with evidence of before and after photos they refused to take responsibility and refused to repair without payment. Needless to say, i dropped my insurance company for their suggestion of this shop and will not do business or recommend payne chevrolet to anyone.

5.0

Excellent customer service

Always easy to schedule service with Payne Chevrolet and get quality work on your vehicle. Great feeling to know that experienced mechanics will take care of your vehicle so you can enjoy safe travel until the next scheduled maintenance.

5.0

Tried to give you a 10+

Everyone worked extremely hard to find the elusive problem with the engine in my car. It didn't show up in the codes but the engine light would say - "there's still a problem." They found it and I have to say that I drove out of Payne's holding my breath, thinking that light would go on again - BUT IT HASN'T and I am so grateful! Didn't purchase a care this time but the car being repaired is a Payne purchase.

5.0

Austin

Austin is a great salesman because of his character bought 4 from him and just don’t get no better I would definitely recommend him to everyone

5.0

Excellent Service Dept.

Couldn't be a better place to have my car serviced.

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