Toyota of Cleveland

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5.0
(4,741 reviews)
Visit Toyota of Cleveland
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (423) 228-5965 (423) 228-5965
Used (423) 228-5973 (423) 228-5973
Service (423) 244-0569 (423) 244-0569

Inventory

See all 169 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2014.
Toyota of Cleveland
Our Mission Statement:
To meet the transportation needs of our market area through progressive merchandising of the world's highest quality automobiles dedicated to industry leadership in customer satisfaction and professionalism setting new standards for integrity and respect for our customers our employees our community and the environment. "This is our pledge."

As a 19 Time winner of the prestigious TOYOTA PRESIDENT'S AWARD we know how important it is to stay ahead of the competition. We continually strive to offer you, our customer, the best value at the right price! We want your business!!!
Let's Go Places with Toyota of Cleveland

Service center

Phone number (423) 244-0569

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

5.0
(4,741 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Best experience I’ve ever had looking and purchasing a

Best experience I’ve ever had looking and purchasing a new vehicle. Very pleased with Toyota Of Cleveland and Gregg Bain. Everyone else was great too. Thank you!

5.0

Best experience I’ve ever had looking and purchasing a

Best experience I’ve ever had looking and purchasing a new vehicle. Very pleased with Toyota Of Cleveland and Gregg Bain. Everyone else was great too. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Christy, we're delighted to know you had the best experience with us at Toyota of Cleveland! Thank you for recognizing Gregg and our team. Enjoy your new vehicle!

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5.0

Everyone on the team was awesome.

Everyone on the team was awesome. Special shoutout to Logan for being outside bright and early when we got there. Overall outstanding job guys!! This is how car buying should be. Josiah Seth Womble

5.0

Everyone on the team was awesome.

Everyone on the team was awesome. Special shoutout to Logan for being outside bright and early when we got there. Overall outstanding job guys!! This is how car buying should be. Josiah Seth Womble

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey Josiah, thank you for the 5-star rating! We're glad to know you had an awesome experience with Logan and the rest of our team at Toyota of Cleveland. We appreciate your kind words and see you again! Enjoy your new ride!

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5.0

The process to getting our new vehicle was fast and easy.

The process to getting our new vehicle was fast and easy. They were friendly and worked hard to get us the best deal!

5.0

The process to getting our new vehicle was fast and easy.

The process to getting our new vehicle was fast and easy. They were friendly and worked hard to get us the best deal!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hey there, nmjenkins08! We're glad to know that you found the process of getting your new vehicle at Toyota of Cleveland fast and easy. Thanks for letting us assist you in finding the best deal possible!

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5.0

Thank you so much I love my 2013 Subaru so much thank you

Thank you so much I love my 2013 Subaru so much thank you for help me do my insurance

5.0

Thank you so much I love my 2013 Subaru so much thank you

Thank you so much I love my 2013 Subaru so much thank you for help me do my insurance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! We're so glad our Toyota of Cleveland team could assist you and we're thrilled to hear you're enjoying your vehicle. Please don't hesitate to reach out if we can be of service again in the future!

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5.0

I typically don't like dealing directly with a

I typically don't like dealing directly with a dealership when purchasing a car but Toyota of Cleveland went above and beyond for me during the purchase of my car. The process was fast and seamless. Big D kept me in the loop during every part of the transaction. He took his time to throughly answer my questions. He was upfrontn and treated me like a real person and not just a sake quota. When I told him I couldn't pick up the car on the day of purchase he made other arrangements for me to have my car that day!! If you're looking for a vehicle go to Toyota of Cleveland and ask for Big D. You'll be in great hands!!

5.0

I typically don't like dealing directly with a

I typically don't like dealing directly with a dealership when purchasing a car but Toyota of Cleveland went above and beyond for me during the purchase of my car. The process was fast and seamless. Big D kept me in the loop during every part of the transaction. He took his time to throughly answer my questions. He was upfrontn and treated me like a real person and not just a sake quota. When I told him I couldn't pick up the car on the day of purchase he made other arrangements for me to have my car that day!! If you're looking for a vehicle go to Toyota of Cleveland and ask for Big D. You'll be in great hands!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to know that Demetrius and our team at Toyota of Cleveland provided you with an exceptional car-buying experience. We appreciate your kind words and hope you enjoy your new ride!

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5.0

When we arrived at this dealership, Demetrius Beasley

When we arrived at this dealership, Demetrius Beasley greeted us with his smile! This man initiated a process through which we located the vehicle we wished to purchase and then arranged to have our trade evaluated. Within a few weeks, we achieved the purchase process guided by "Big D" as he is affectionately called, culminating in our purchase. Every aspect of this dealership was geared toward fairness and transparency! In my 76 years on this planet, never have I found the experience of car purchasing to be more respectful, and nowhere have I found a more dedicated and well-versed salesperson than Demetrius Beasley. Everyone was warm and welcoming from the man who evaluated our trade-in to the man who completed our purchase and filed our paperwork, When we called or messaged Toyota of Cleveland, everyone made us feel as though we were the most important customer they had!

5.0

When we arrived at this dealership, Demetrius Beasley

When we arrived at this dealership, Demetrius Beasley greeted us with his smile! This man initiated a process through which we located the vehicle we wished to purchase and then arranged to have our trade evaluated. Within a few weeks, we achieved the purchase process guided by "Big D" as he is affectionately called, culminating in our purchase. Every aspect of this dealership was geared toward fairness and transparency! In my 76 years on this planet, never have I found the experience of car purchasing to be more respectful, and nowhere have I found a more dedicated and well-versed salesperson than Demetrius Beasley. Everyone was warm and welcoming from the man who evaluated our trade-in to the man who completed our purchase and filed our paperwork, When we called or messaged Toyota of Cleveland, everyone made us feel as though we were the most important customer they had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're overjoyed to know that your car purchase experience with our team at Toyota of Cleveland was positive! It's great to see that Demetrius and our team made you feel valued throughout your purchase process. We appreciate your wonderful feedback, thank you for choosing us! Have a great ride!

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5.0

The entire staff at Toyota Of Cleveland is so courteous

The entire staff at Toyota Of Cleveland is so courteous and so pleasant to be around. Everyone speaks and everyone makes sure that you are not being neglected. I was not sure about which vehicle I wanted so I was all over the lot and finally selected my new RAV4 Hybrid. This car is so different from anything I’ve ever owned, and I would never have guessed in a million years that this would be the car that I would choose. It drives great so I had to have it! Thank you, Josh and Toyota Of Cleveland!

5.0

The entire staff at Toyota Of Cleveland is so courteous

The entire staff at Toyota Of Cleveland is so courteous and so pleasant to be around. Everyone speaks and everyone makes sure that you are not being neglected. I was not sure about which vehicle I wanted so I was all over the lot and finally selected my new RAV4 Hybrid. This car is so different from anything I’ve ever owned, and I would never have guessed in a million years that this would be the car that I would choose. It drives great so I had to have it! Thank you, Josh and Toyota Of Cleveland!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that our team at Toyota of Cleveland was able to provide you with a pleasant experience and help you find your new RAV4 Hybrid. We appreciate the positive feedback, and we hope you enjoy every mile in your new car!

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5.0

Amanda Phifer was outstanding in helping us through the

Amanda Phifer was outstanding in helping us through the process searching for a Highlander. She communicated updates frequently and answered all of our questions. When we picked up the car, Logan Maddox, Shane Defoor and Crystal Thompson made the process fun and easy. They helped us with everything from the details of the car to the finances. It was a great experience start to finish.

5.0

Amanda Phifer was outstanding in helping us through the

Amanda Phifer was outstanding in helping us through the process searching for a Highlander. She communicated updates frequently and answered all of our questions. When we picked up the car, Logan Maddox, Shane Defoor and Crystal Thompson made the process fun and easy. They helped us with everything from the details of the car to the finances. It was a great experience start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to know that Amanda & the team made your car-buying experience an enjoyable one. We always aim for clear communication and a smooth process from start to finish. thanks for choosing Toyota of Cleveland and enjoy the ride in your new Highlander!

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5.0

They really rolled out the red carpet.

They really rolled out the red carpet. I bought my son his first car and they basically threw a party for us. I got a great deal, it was quick and easy, and clearly it’s a great working environment because all the employees were excited to be there participating and they were genuinely excites for us and our special moment. I cannot heap enough praise on this dealership, this was our second purchasing experience there and I would for sure go again. Give them a look, you won’t be disappointed! Caden was our salesman and he was fantastic. A+++!!!

5.0

They really rolled out the red carpet.

They really rolled out the red carpet. I bought my son his first car and they basically threw a party for us. I got a great deal, it was quick and easy, and clearly it’s a great working environment because all the employees were excited to be there participating and they were genuinely excites for us and our special moment. I cannot heap enough praise on this dealership, this was our second purchasing experience there and I would for sure go again. Give them a look, you won’t be disappointed! Caden was our salesman and he was fantastic. A+++!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Peter, we're overjoyed to know that you and your son had such a memorable experience at Toyota of Cleveland! It's great to hear that Caden provided such fantastic service throughout the entire process. We look forward to seeing you again for future purchases and in the meantime, we hope your son enjoys his new vehicle!

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5.0

My seventh Toyota my fourth forerunner and this is been

My seventh Toyota my fourth forerunner and this is been the best experience buying any car anywhere. This covers 56 years of dealing with dealers. Preston White, Tyler Ratledge, and Taylor Alton were competent straightforward, friendly and easy to work with. The dealership is modern and welcoming with slogans posted about their mission of integrity.

5.0

My seventh Toyota my fourth forerunner and this is been

My seventh Toyota my fourth forerunner and this is been the best experience buying any car anywhere. This covers 56 years of dealing with dealers. Preston White, Tyler Ratledge, and Taylor Alton were competent straightforward, friendly and easy to work with. The dealership is modern and welcoming with slogans posted about their mission of integrity.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind review! It's fantastic to know that Preston, Tyler & Taylor provided you with your best car-buying experience in 56 years. We're proud to have earned such high praise. Enjoy your fourth 4Runner and thanks for choosing Toyota of Cleveland!

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