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Marshal Mize Ford

(1,689 reviews)
Visit Marshal Mize Ford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (877) 817-4738 (877) 817-4738
Used (888) 765-4630 (888) 765-4630
Service (855) 878-4954 (855) 878-4954

Inventory

See all 352 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2025.
Marshal Mize Ford - Tennessee's #1 Volume Ford Dealer!

Time for a new high quality car? You need a car dealer you can trust. The professionals at Marshal Mize Ford have built their reputation on fair pricing and exceptional customer service receiving Ford's highest honor the President's Award for 14 years.

Buying a car is just the first step. You can also expect the best in service after the sale from their highly trained automotive technicians. Visit Marshal Mize Ford or www.marshalmizeford.netan auto dealer in Chattanooga you can call with confidence!
We'll Beat Your Best Deal REEEGARDLESS!!!

Service center

Phone number (855) 878-4954

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Zach Ables headshot
Zach Ables
Finance Manager
(37 reviews)
Ariana Smith headshot
Ariana Smith
Finance Manager
(17 reviews)
Cory Washington headshot
Cory Washington
Sales Associate
(15 reviews)
Raymond Torres headshot
Raymond Torres
Sales Associate
(15 reviews)
Ian Williams headshot
Ian Williams
Service Advisor
(7 reviews)
Chris Bellows headshot
Chris Bellows
Sales Associate
(6 reviews)
Paul Hubert headshot
Paul Hubert
Sales Associate
(5 reviews)
Mike McArthur headshot
Mike McArthur
Finance Manager
(32 reviews)
Kaleb Blanton headshot
Kaleb Blanton
Service Lane Manager
(20 reviews)
Greg Morgan headshot
Greg Morgan
New Car Sales Manager
(63 reviews)
Nick Bishop headshot
Nick Bishop
Sales Associate
(15 reviews)
Dylan Neely headshot
Dylan Neely
Service Advisor
(15 reviews)
Eric Blankenship headshot
Eric Blankenship
Fleet Service Advisor
(11 reviews)
Gary Phillips headshot
Gary Phillips
Used Car Manager
(12 reviews)
Cody Hunsucker headshot
Cody Hunsucker
Service Advisor
(9 reviews)
Hunter Eldridge headshot
Hunter Eldridge
Sales Associate
(3 reviews)
Cameron Fizia headshot
Cameron Fizia
Sales Associate
(3 reviews)
Jacob Rogers headshot
Jacob Rogers
Mobile Service Coordinator
(4 reviews)
Brian Erie headshot
Brian Erie
Service Manager
(2 reviews)
George Hutchinson headshot
George Hutchinson
Sales Associate
(2 reviews)
Greg Kraft headshot
Greg Kraft
Service Lane Manager
(2 reviews)
Cody Roberts headshot
Cody Roberts
Sales Associate
(2 reviews)
JD Catlett headshot
JD Catlett
Sales Associate
(1 review)
Sam Dawson headshot
Sam Dawson
Sales Associate
(1 review)
Jonas Rubright headshot
Jonas Rubright
Commercial Sales Pro
(1 review)
David Strickland headshot
David Strickland
Sales Associate
(1 review)
Avery Thompson headshot
Avery Thompson
Sales Associate
(1 review)
Drew Adams headshot
Drew Adams
Service Advisor
George Carvajal headshot
George Carvajal
Sales Associate
Jawante Davis headshot
Jawante Davis
Sales Associate
Kent Gordon headshot
Kent Gordon
Sales Associate
Josh Newman headshot
Josh Newman
Sales Manager
Johnathan Poteet headshot
Johnathan Poteet
Sales Associate
John Queen headshot
John Queen
Sales Associate
Stacy Swallows headshot
Stacy Swallows
Commercial Service Pro
Brandon Tatham headshot
Brandon Tatham
Sales Associate
Brian Verrett headshot
Brian Verrett
Service Advisor
Terry Walker headshot
Terry Walker
Service Advisor

Reviews

(1,689 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marshal Mize Ford from DealerRater.

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They were so helpful.

They were so helpful. My agent, Brad Doty, took the time to explain the details about the car we ended up buying, expedited everything possible to make the purchase smooth and easy, helped with my ailing husband, and even welcomed our dog! He even moved everything from our old car to our new one. The financial team helped make payment easy. There were no high pressure sales tactics. Everyone was kind and helpful. That’s why we keep coming back to Marshal Mize.

They were so helpful.

They were so helpful. My agent, Brad Doty, took the time to explain the details about the car we ended up buying, expedited everything possible to make the purchase smooth and easy, helped with my ailing husband, and even welcomed our dog! He even moved everything from our old car to our new one. The financial team helped make payment easy. There were no high pressure sales tactics. Everyone was kind and helpful. That’s why we keep coming back to Marshal Mize.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Nick Bishop at Marshal Mize Ford was a pleasure to work

Nick Bishop at Marshal Mize Ford was a pleasure to work with. He wasn’t pushy and was able to answer all our questions. He made the buying process as fast and easy as possible. I really appreciate his hard work.

Nick Bishop at Marshal Mize Ford was a pleasure to work

Nick Bishop at Marshal Mize Ford was a pleasure to work with. He wasn’t pushy and was able to answer all our questions. He made the buying process as fast and easy as possible. I really appreciate his hard work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Cory was the best.

Cory was the best. Everyone there was friendly and gave us a great deal thank you very much

Cory was the best.

Cory was the best. Everyone there was friendly and gave us a great deal thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind feedback. It’s wonderful to hear Cory and our team provided a friendly experience and helped you secure a great deal. Thank you for choosing Marshal Mize Ford!

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Ramon Torres was a very helpful and knowledgeable

Ramon Torres was a very helpful and knowledgeable salesman. Great service! We would do business with him again.

Ramon Torres was a very helpful and knowledgeable

Ramon Torres was a very helpful and knowledgeable salesman. Great service! We would do business with him again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad to hear Ramon provided helpful and knowledgeable service during your visit. We appreciate your support and look forward to helping you again at Marshal Mize Ford!

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Kind and very gentle people .

Kind and very gentle people . Mr Roman was speedy with the responses and was there for me from start to end

Kind and very gentle people .

Kind and very gentle people . Mr Roman was speedy with the responses and was there for me from start to end

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! We're glad to hear you enjoyed your experience with Ramon. Thank you for choosing Marshal Mize Ford!

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Ramon was great!

Ramon was great! He got me in the vehicle I wanted in one day, 10/10 would recommend

Ramon was great!

Ramon was great! He got me in the vehicle I wanted in one day, 10/10 would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is awesome to hear! We're glad to hear Ramon took great care of you and helped you into the vehicle you wanted! Thank you for the recommendation and for your trust in us here at Marshal Mize Ford!

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Very professional- straightforward .

Very professional- straightforward . No high pressure and helpful . Back office ( finance) was the same way

Very professional- straightforward .

Very professional- straightforward . No high pressure and helpful . Back office ( finance) was the same way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re glad to hear our team provided professional, straightforward, and pressure-free service — from sales to finance. We truly appreciate you choosing Marshal Mize Ford!

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Super nice guy and very helpful.

Super nice guy and very helpful. We very informed on the vehcile- made the process extremely smooth. I would recommend nick to anyone in the car business. Honestly I dont think there is a better salesman to use other than him. Thanks so much

Super nice guy and very helpful.

Super nice guy and very helpful. We very informed on the vehcile- made the process extremely smooth. I would recommend nick to anyone in the car business. Honestly I dont think there is a better salesman to use other than him. Thanks so much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the glowing review! We’re thrilled to hear Nick made the process smooth, informative, and enjoyable. He’ll be so happy to know you had such a positive experience! We truly appreciate your recommendation and your trust in Marshal Mize Ford. Enjoy your new vehicle!

Dealer response

Should you need anything else from us moving forward, please don't hesitate to reach back out! (423) 875-2023 🙂

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We came in not really knowing what we wanted.

We came in not really knowing what we wanted. Ramon Torres is awesome. He didn’t pressure us at all and helped us find the perfect vehicle at a great price. I’m absolutely in love with my new Bronco Sport! Ramon was able to answer all our questions, no matter how crazy (the waving hand button 😂). I swore I would never own a Ford. I took pride in being a Chevy girl, but I cannot wait to drive the new Bronco (mini) to work. I do not hesitate to recommend that you go see Ramon!

We came in not really knowing what we wanted.

We came in not really knowing what we wanted. Ramon Torres is awesome. He didn’t pressure us at all and helped us find the perfect vehicle at a great price. I’m absolutely in love with my new Bronco Sport! Ramon was able to answer all our questions, no matter how crazy (the waving hand button 😂). I swore I would never own a Ford. I took pride in being a Chevy girl, but I cannot wait to drive the new Bronco (mini) to work. I do not hesitate to recommend that you go see Ramon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for such a fun and thoughtful review! We love hearing that Ramon made the experience relaxed, informative, and pressure-free while helping you find the perfect Bronco Sport. It’s great to know he answered all your questions (even the fun ones! 😂)! We truly appreciate your recommendation and your trust in Marshal Mize Ford. Enjoy your new Bronco Sport and welcome to the family!

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Marshal Mize was exceptional!

Marshal Mize was exceptional! They Worked with me to get the right truck for me and I couldn’t be happier! Brad was super nice and respectful and honest!

Marshal Mize was exceptional!

Marshal Mize was exceptional! They Worked with me to get the right truck for me and I couldn’t be happier! Brad was super nice and respectful and honest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We’re thrilled to hear you had an exceptional experience and that our team worked with you to find the perfect truck. We’re especially glad Brad made such a positive impression with his kindness, honesty, and respect. Thanks again for choosing us and for being a part of the Marshal Mize Ford family!

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