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Marshal Mize Ford

(1,692 reviews)
Visit Marshal Mize Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (877) 817-4738 (877) 817-4738
Used (888) 765-4630 (888) 765-4630
Service (855) 878-4954 (855) 878-4954

Inventory

See all 364 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2025.
Marshal Mize Ford - Tennessee's #1 Volume Ford Dealer!

Time for a new high quality car? You need a car dealer you can trust. The professionals at Marshal Mize Ford have built their reputation on fair pricing and exceptional customer service receiving Ford's highest honor the President's Award for 14 years.

Buying a car is just the first step. You can also expect the best in service after the sale from their highly trained automotive technicians. Visit Marshal Mize Ford or www.marshalmizeford.netan auto dealer in Chattanooga you can call with confidence!
We'll Beat Your Best Deal REEEGARDLESS!!!

Service center

Phone number (855) 878-4954

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,692 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marshal Mize Ford from DealerRater.

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The state of car sales is very bad.

The state of car sales is very bad. I am sure they are decent folks but the out the door price is nowhere what is advertised when all of the discounts and rebates “you magically do not qualify for” poof… are removed!!

The state of car sales is very bad.

The state of car sales is very bad. I am sure they are decent folks but the out the door price is nowhere what is advertised when all of the discounts and rebates “you magically do not qualify for” poof… are removed!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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Friendly efficient service with a good price.

Friendly efficient service with a good price. I will definitely be back in the future

Friendly efficient service with a good price.

Friendly efficient service with a good price. I will definitely be back in the future

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Brad Doty was an awesome person to deal with.

Brad Doty was an awesome person to deal with. I will recommend anyone to deal with him. 5 stars!!!

Brad Doty was an awesome person to deal with.

Brad Doty was an awesome person to deal with. I will recommend anyone to deal with him. 5 stars!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! It's great to hear that Brad was awesome to work with and made such a great impression. We truly appreciate your recommendation and your support of Marshal Mize Ford!

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They were so helpful.

They were so helpful. My agent, Brad Doty, took the time to explain the details about the car we ended up buying, expedited everything possible to make the purchase smooth and easy, helped with my ailing husband, and even welcomed our dog! He even moved everything from our old car to our new one. The financial team helped make payment easy. There were no high pressure sales tactics. Everyone was kind and helpful. That’s why we keep coming back to Marshal Mize.

They were so helpful.

They were so helpful. My agent, Brad Doty, took the time to explain the details about the car we ended up buying, expedited everything possible to make the purchase smooth and easy, helped with my ailing husband, and even welcomed our dog! He even moved everything from our old car to our new one. The financial team helped make payment easy. There were no high pressure sales tactics. Everyone was kind and helpful. That’s why we keep coming back to Marshal Mize.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

What a great review — thank you! We’re so glad Brad took such good care of you and helped make everything easy, from explaining the vehicle to moving things into your new one. We love hearing that our team created a relaxed, helpful experience for your whole family (and the dog too!). Thanks for continuing to choose Marshal Mize Ford!

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Nick Bishop at Marshal Mize Ford was a pleasure to work

Nick Bishop at Marshal Mize Ford was a pleasure to work with. He wasn’t pushy and was able to answer all our questions. He made the buying process as fast and easy as possible. I really appreciate his hard work.

Nick Bishop at Marshal Mize Ford was a pleasure to work

Nick Bishop at Marshal Mize Ford was a pleasure to work with. He wasn’t pushy and was able to answer all our questions. He made the buying process as fast and easy as possible. I really appreciate his hard work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We sincerely appreciate you taking the time to share your experience with us! It’s wonderful to hear Nick provided knowledgeable and attentive service throughout your visit. Thank you for your recommendation and for choosing Marshal Mize Ford!

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Cory was the best.

Cory was the best. Everyone there was friendly and gave us a great deal thank you very much

Cory was the best.

Cory was the best. Everyone there was friendly and gave us a great deal thank you very much

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind feedback. It’s wonderful to hear Cory and our team provided a friendly experience and helped you secure a great deal. Thank you for choosing Marshal Mize Ford!

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Ramon Torres was a very helpful and knowledgeable

Ramon Torres was a very helpful and knowledgeable salesman. Great service! We would do business with him again.

Ramon Torres was a very helpful and knowledgeable

Ramon Torres was a very helpful and knowledgeable salesman. Great service! We would do business with him again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad to hear Ramon provided helpful and knowledgeable service during your visit. We appreciate your support and look forward to helping you again at Marshal Mize Ford!

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Kind and very gentle people .

Kind and very gentle people . Mr Roman was speedy with the responses and was there for me from start to end

Kind and very gentle people .

Kind and very gentle people . Mr Roman was speedy with the responses and was there for me from start to end

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! We're glad to hear you enjoyed your experience with Ramon. Thank you for choosing Marshal Mize Ford!

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Ramon was great!

Ramon was great! He got me in the vehicle I wanted in one day, 10/10 would recommend

Ramon was great!

Ramon was great! He got me in the vehicle I wanted in one day, 10/10 would recommend

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is awesome to hear! We're glad to hear Ramon took great care of you and helped you into the vehicle you wanted! Thank you for the recommendation and for your trust in us here at Marshal Mize Ford!

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Very professional- straightforward .

Very professional- straightforward . No high pressure and helpful . Back office ( finance) was the same way

Very professional- straightforward .

Very professional- straightforward . No high pressure and helpful . Back office ( finance) was the same way

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re glad to hear our team provided professional, straightforward, and pressure-free service — from sales to finance. We truly appreciate you choosing Marshal Mize Ford!

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