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Marshal Mize Ford

(1,725 reviews)
2026 consumer dealer award
View 6 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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Reviews

(1,725 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marshal Mize Ford from DealerRater.

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Everyone greeted me & took we to the salesman I was working with Kent he started the process..sale was completed in approximately traded my Edge & bought my Explorer.

Everyone greeted me & took we to the salesman I was working with Kent he started the process..sale was completed in approximately traded my Edge & bought my Explorer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’re glad our team made you feel welcome and that Kent was able to help make the process of trading your Edge for an Explorer a smooth one. We appreciate you choosing Marshal Mize Ford and hope you enjoy your Explorer!

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Great dealership - worked to get me the best deal. I am very happy with my buying experience at Marshal Mize Ford.

Great dealership - worked to get me the best deal. I am very happy with my buying experience at Marshal Mize Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We’re glad to hear you had a positive buying experience and that our team worked hard to help you get the deal you were looking for. We truly appreciate you choosing Marshal Mize Ford and are happy to have you as part of the family!

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I bought a car from Brad, who was incredibly helpful and made my car buying experience pleasant. He worked with my needs, was transparent about services and extras, and helped me get out the door quickly. It was a great experience as a buyer.

I bought a car from Brad, who was incredibly helpful and made my car buying experience pleasant. He worked with my needs, was transparent about services and extras, and helped me get out the door quickly. It was a great experience as a buyer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We’re thrilled to hear Brad made your car-buying experience pleasant, transparent, and efficient. It’s great to know he took the time to understand your needs while helping you get on the road quickly. We truly appreciate your business and are grateful you chose Marshal Mize Ford. Welcome to the family!

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Good dealer with good people. My sales guys Colin Mooney was very user friendly and knowledgeable. He found me the right truck and the right price and helped me through the entire process. I ended up spending more than I planned, but that's what a good sale person can accomplish. Colin is an asset to the Marshal Mize Ford team. The managers should make sure to keep him. Thanks Colin.

Good dealer with good people. My sales guys Colin Mooney was very user friendly and knowledgeable. He found me the right truck and the right price and helped me through the entire process. I ended up spending more than I planned, but that's what a good sale person can accomplish. Colin is an asset to the Marshal Mize Ford team. The managers should make sure to keep him. Thanks Colin.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the fantastic review! We’re glad Colin was knowledgeable, easy to work with, and helped you find the right truck at the right price. It’s great to hear he was there to guide you through the entire process and made such a positive impression. We truly appreciate your kind words about Colin and your business. Thank you for being part of the Marshal Mize Ford family!

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Completely up and up dealer. Brad is awesome! He kept every part of the deal without any surprises. Everything was turnkey and ready to go when I went to pickup vehicle. Highly recommend MM and Brad in particular. Will easily do business with them again

Completely up and up dealer. Brad is awesome! He kept every part of the deal without any surprises. Everything was turnkey and ready to go when I went to pickup vehicle. Highly recommend MM and Brad in particular. Will easily do business with them again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the fantastic review! We’re thrilled to hear Brad made your purchase straightforward and delivered exactly what was promised, with no surprises. Having everything ready to go when you arrived is exactly the kind of experience we strive to provide. We truly appreciate your recommendation and your trust in Marshal Mize Ford. We look forward to working with you again!

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Thanks to Avery for such a smooth transaction. Helped me complete the financing while out of town and had my truck ready to go when I came in to sign the final paperwork. 40 minutes and I was on the road.

Thanks to Avery for such a smooth transaction. Helped me complete the financing while out of town and had my truck ready to go when I came in to sign the final paperwork. 40 minutes and I was on the road.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We’re glad Avery made your out-of-town purchase so smooth and convenient by helping with the financing ahead of time and having your truck ready when you arrived. Getting you through the final paperwork and on the road in just 40 minutes is what we love to hear! We truly appreciate your business and thank you for choosing Marshal Mize Ford. Welcome to the family!

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Thank you Thad, Todd Shelton and everyone else that help us with our purchase on our new vehicle . You guys were awesome. If anyone is looking for a new or used vehicle please check out these guys .

Thank you Thad, Todd Shelton and everyone else that help us with our purchase on our new vehicle . You guys were awesome. If anyone is looking for a new or used vehicle please check out these guys .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the wonderful review! We’re thrilled to hear the team made your vehicle purchase such a great experience. We truly appreciate your recommendation and your trust in Marshal Mize Ford. Thank you for being part of the Marshal Mize Ford family!

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Great service from the guy his name as Nick, he looked so many options to get me a great deal. I got my truck. Thanks Nick

Great service from the guy his name as Nick, he looked so many options to get me a great deal. I got my truck. Thanks Nick

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We’re glad Nick took the time to explore different options and work hard to help you find a great deal on your truck. We truly appreciate your business and are happy to know you drove away with the truck you wanted. Welcome to the Marshal Mize Ford family!

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Nick was a pleasure to work with and very knowledgeable when buying our 2027 Expedition Max. Ariana was great and very fast/efficient in closing out our financing.

Nick was a pleasure to work with and very knowledgeable when buying our 2027 Expedition Max. Ariana was great and very fast/efficient in closing out our financing.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind review! We’re thrilled to hear Nick provided a knowledgeable and enjoyable experience while helping you with your new Expedition Max. We’re also glad Ariana was able to make the financing process quick and efficient. We truly appreciate your business and thank you for choosing Marshal Mize Ford!

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Great experience with Marshal Mize. Sales Associate was Sam Dawson. Sam was a great listener, understood our needs and delivered on what we needed. Had a great exchange with the sales managers as well and very pleased with their engagement. Lastly, the inventory they have onsite is second to none in the area. I recommend checking out Sam and the dealership for all your vehicle needs.

Great experience with Marshal Mize. Sales Associate was Sam Dawson. Sam was a great listener, understood our needs and delivered on what we needed. Had a great exchange with the sales managers as well and very pleased with their engagement. Lastly, the inventory they have onsite is second to none in the area. I recommend checking out Sam and the dealership for all your vehicle needs.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your thoughtful review! We’re thrilled to hear Sam took the time to listen, understand your needs, and help you find the right vehicle. We also appreciate your kind words about our management team and our selection of inventory. Your recommendation means a lot to us, and we’re grateful you chose Marshal Mize Ford!

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