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Marshal Mize Ford

(1,566 reviews)
Visit Marshal Mize Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (423) 451-4434 (423) 451-4434
Used (423) 451-4436 (423) 451-4436
Service (423) 451-4435 (423) 451-4435

Inventory

See all 293 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2008.
Marshal Mize Ford - Tennessee's #1 Volume Ford Dealer!

Time for a new high quality car? You need a car dealer you can trust. The professionals at Marshal Mize Ford have built their reputation on fair pricing and exceptional customer service receiving Ford's highest honor the President's Award for 14 years.

Buying a car is just the first step. You can also expect the best in service after the sale from their highly trained automotive technicians. Visit Marshal Mize Ford or www.marshalmizeford.netan auto dealer in Chattanooga you can call with confidence!
We'll Beat Your Best Deal REEEGARDLESS!!!

Service center

Phone number (423) 451-4435

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,566 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marshal Mize Ford from DealerRater.

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The service department is very courteous and

The service department is very courteous and professional. I am always confident that they have the expertise to take care of my Bronco

The service department is very courteous and

The service department is very courteous and professional. I am always confident that they have the expertise to take care of my Bronco

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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They were helpful in getting me in to have the service on

They were helpful in getting me in to have the service on my 2021 F150 pickup. I didn't have chance during the weekdays because of work. They were courteous and took care of my truck in a timely manner. Thanks

They were helpful in getting me in to have the service on

They were helpful in getting me in to have the service on my 2021 F150 pickup. I didn't have chance during the weekdays because of work. They were courteous and took care of my truck in a timely manner. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Brad Doty found the truck I wanted.

Brad Doty found the truck I wanted..great guy..professional!! I highly recommend. Thanks Brad!!

Brad Doty found the truck I wanted.

Brad Doty found the truck I wanted..great guy..professional!! I highly recommend. Thanks Brad!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your enthusiastic feedback! We’re excited to hear that Brad found the exact truck you wanted and impressed you with his professionalism, earning your high recommendation! We’d be happy to assist you again anytime!

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Hunter was a great salesperson.

Hunter was a great salesperson. He was knowable and polite. He made quick work for-us!

Hunter was a great salesperson.

Hunter was a great salesperson. He was knowable and polite. He made quick work for-us!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We’re thrilled that Hunter was a great salesperson, showcasing his knowledge and politeness while making the process quick for you. If there’s anything more we can do, don’t hesitate to reach out!

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Corey Washington has always been amazing with working

Corey Washington has always been amazing with working with us for 3 cars now he always works out amazing deals for us

Corey Washington has always been amazing with working

Corey Washington has always been amazing with working with us for 3 cars now he always works out amazing deals for us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyal feedback! We’re so appreciative to hear that Cory has been amazing, working with you on three cars and consistently securing great deals. We’re honored to have earned your trust and look forward to continuing to exceed your expectations!

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Having never been to Marshall Mize Ford previously we

Having never been to Marshall Mize Ford previously we came in looking for a specific Maverick and we were not disappointed with the service we received. We were fortunate enough to be connected with Chanel Perry as our sales representative and she was fantastic, friendly and extremely knowledgeable. We had probably one of the easiest car purchasing experiences we've had in a long time. Chanel worked extremely hard to locate the Maverick with exactly the features we were looking for and communicate what our options were, making everything easy to understand. And to top it all off, Chanel and the entire staff we worked with were extremely kind and friendly toward our 6 year old who was very interested in everything at the dealership. I strongly recommend them if you're looking for a good car and a pleasant experience buying.

Having never been to Marshall Mize Ford previously we

Having never been to Marshall Mize Ford previously we came in looking for a specific Maverick and we were not disappointed with the service we received. We were fortunate enough to be connected with Chanel Perry as our sales representative and she was fantastic, friendly and extremely knowledgeable. We had probably one of the easiest car purchasing experiences we've had in a long time. Chanel worked extremely hard to locate the Maverick with exactly the features we were looking for and communicate what our options were, making everything easy to understand. And to top it all off, Chanel and the entire staff we worked with were extremely kind and friendly toward our 6 year old who was very interested in everything at the dealership. I strongly recommend them if you're looking for a good car and a pleasant experience buying.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your wonderful experience! We're thrilled to hear that Chanel and our team made your visit to Marshal Mize Ford such a positive and memorable one. It's great to know she helped make the process smooth, easy to understand, and even fun for your family! We appreciate your recommendation and look forward to helping you again in the future!

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Great experience with them.

Great experience with them. The service advisor was excellent and very informative. Will definitely be back

Great experience with them.

Great experience with them. The service advisor was excellent and very informative. Will definitely be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We’re delighted that you had a great experience and found our service advisor excellent and informative. We can’t wait to welcome you back for your next visit!

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Paul Hubert was a great help.

Paul Hubert was a great help. Really appreciate him. Great dealership. Thanks to Paul and Todd.

Paul Hubert was a great help.

Paul Hubert was a great help. Really appreciate him. Great dealership. Thanks to Paul and Todd.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We’re thrilled to hear that Paul was a great help and that you appreciate both him and Todd, making your experience at our dealership a great one!

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Easy, friendly, knowledgeable and not pushy, they

Easy, friendly, knowledgeable and not pushy, they answered all our questions and made the buying process easy.

Easy, friendly, knowledgeable and not pushy, they

Easy, friendly, knowledgeable and not pushy, they answered all our questions and made the buying process easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kat, Thank you for your kind words! We’re thrilled that our team was easy to work with, friendly, knowledgeable, and not pushy, answering all your questions to make the buying process smooth. We’re here for you whenever you may need us in the future!

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Kaleb took the time to accurately understand the issue we

Kaleb took the time to accurately understand the issue we were having with our vehicle and seems to have solved the problem. This was the 4th time we had brought it in to try to resolve a problem. We really appreciated that Kaleb tried to understand what was going on.

Kaleb took the time to accurately understand the issue we

Kaleb took the time to accurately understand the issue we were having with our vehicle and seems to have solved the problem. This was the 4th time we had brought it in to try to resolve a problem. We really appreciated that Kaleb tried to understand what was going on.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback! We’re pleased to hear that Kaleb took the time to carefully understand the issue with your vehicle on your fourth visit and seems to have resolved it. We greatly appreciate your patience and value your comments about Kaleb’s dedication to addressing the problem. We look forward to making your next visit a 5-star-worthy experience!

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