Reviews
If you are looking to purchase a new car, Marshal Mize
If you are looking to purchase a new car, Marshal Mize Ford is the place to go! We had planned to visit three dealerships before making a decision, but Nick Bishop was the perfect salesman. Thanks to him and the team, our purchase was a breeze!
If you are looking to purchase a new car, Marshal Mize
If you are looking to purchase a new car, Marshal Mize Ford is the place to go! We had planned to visit three dealerships before making a decision, but Nick Bishop was the perfect salesman. Thanks to him and the team, our purchase was a breeze!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this glowing recommendation! We are so glad to hear your visit went well and you received the assistance you deserve! We appreciate you choosing Marshal Mize Ford as your local Ford dealer, and we're just a call away should you need us in the future! 🎉
Everyone we came in contact with was very helpful!
Everyone we came in contact with was very helpful! This dealership worked with us to ensure we located the vehicle that met our specifications. Pleased with the entire purchase process.
Everyone we came in contact with was very helpful!
Everyone we came in contact with was very helpful! This dealership worked with us to ensure we located the vehicle that met our specifications. Pleased with the entire purchase process.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! ⭐ We're happy to hear you were able to get into the vehicle you wanted and that the process of doing so was enjoyable for you! Thank you for choosing Marshal Mize Ford!
They helped me get a great price for the truck I wanted.
They helped me get a great price for the truck I wanted. They made sure I got the features I was looking for. Incredible team! Big thank you to nick!
They helped me get a great price for the truck I wanted.
They helped me get a great price for the truck I wanted. They made sure I got the features I was looking for. Incredible team! Big thank you to nick!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing a bit about your visit with us! We are so happy to hear that our team was able to get help you get into the truck you wanted, with the features that you love! We appreciate you choosing Marshal Mize Ford! ⭐
Really easy to work with, didn’t play games and made the
Really easy to work with, didn’t play games and made the whole process really easy. Would definitely go to them again if the opportunity rises.
Really easy to work with, didn’t play games and made the
Really easy to work with, didn’t play games and made the whole process really easy. Would definitely go to them again if the opportunity rises.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're glad to hear your visit was enjoyable and stress-free! We appreciate you choosing Marshal Mize Ford and we'll be here to help moving forward should you need us!
George was fantastic.
George was fantastic. He was very attentive and streamlined the process as much as was possible. It was busy, I can see why. Great staff.
George was fantastic.
George was fantastic. He was very attentive and streamlined the process as much as was possible. It was busy, I can see why. Great staff.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We’re glad to hear George stayed attentive and helped keep things moving smoothly, even during a busy time. It means a lot to hear such kind words about our team — we appreciate you choosing Marshal Mize Ford!
Nick and Zach were great; professional, knowledgeable,
Nick and Zach were great; professional, knowledgeable, and helpful. I really appreciated their help. They did a great job!
Nick and Zach were great; professional, knowledgeable,
Nick and Zach were great; professional, knowledgeable, and helpful. I really appreciated their help. They did a great job!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review! 🌟 We’re so glad to hear Nick and Zach were professional, knowledgeable, and helpful throughout your experience. We truly appreciate you choosing Marshal Mize Ford!
We had a great buying experience working with Ian.
We had a great buying experience working with Ian. Clear and straightforward communication and a smooth transaction.
We had a great buying experience working with Ian.
We had a great buying experience working with Ian. Clear and straightforward communication and a smooth transaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback. It’s great to hear that Ian delivered clear, straightforward communication and a smooth buying experience. Thank you for choosing Marshal Mize Ford!
I loved Marshal Mize—friendly staff, no pushy sales.
I loved Marshal Mize—friendly staff, no pushy sales. Highly recommend! Great inventory. Very knowledgable staff.
I loved Marshal Mize—friendly staff, no pushy sales.
I loved Marshal Mize—friendly staff, no pushy sales. Highly recommend! Great inventory. Very knowledgable staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! 🌟 We’re so glad to hear you enjoyed your experience with us and we truly appreciate your recommendation!
ABSOLUTELY DO NOT BUY A VEHICLE HERE DO NOT have SERVICE
ABSOLUTELY DO NOT BUY A VEHICLE HERE DO NOT have SERVICE done at this dealership! Worst customer service of any where. $80,000 king ranch with 5k miles on it wont start had to tow it! Takes a week to change a 12 volt battery! They never called back about a loaner. You go to the back of the line with warranty issues Ford only reimburses so much to them! The office girls will give you the runaround for days and say people will call back and they never do. The receptionist are rude and will not help you. Mountain View Ford is way better!
ABSOLUTELY DO NOT BUY A VEHICLE HERE DO NOT have SERVICE
ABSOLUTELY DO NOT BUY A VEHICLE HERE DO NOT have SERVICE done at this dealership! Worst customer service of any where. $80,000 king ranch with 5k miles on it wont start had to tow it! Takes a week to change a 12 volt battery! They never called back about a loaner. You go to the back of the line with warranty issues Ford only reimburses so much to them! The office girls will give you the runaround for days and say people will call back and they never do. The receptionist are rude and will not help you. Mountain View Ford is way better!
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We do sympathize with the inconvenience you experienced with your vehicle; however, the issue itself was not caused by work performed at our dealership. Our service advisor made multiple attempts to provide updates via phone and text, and it was later discovered that the primary contact number on file belonged to your fiancé, which contributed to communication challenges. When you arrived to pick up the vehicle, our team attempted to assist; however, the interaction escalated and included the use of profanity toward our staff. Upon leaving the dealership, a set of keys belonging to another customer was mistakenly taken. When we reached out to address this, inappropriate language was again directed toward our service advisor, and the request to return the keys were initially refused. Arrangements were eventually made for their return, which required one of our employees to retrieve them. We strive to provide professional and respectful service to all customers, and we ask that the same courtesy be extended to our team.
Easy to deal with from the moment we called to the moment
Easy to deal with from the moment we called to the moment we drove off the lot!
Easy to deal with from the moment we called to the moment
Easy to deal with from the moment we called to the moment we drove off the lot!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We’re so glad everything was easy from the first call to driving off the lot. We appreciate you choosing Marshal Mize Ford and look forward to helping again in the future!