Reviews
George was fantastic.
George was fantastic. He was very attentive and streamlined the process as much as was possible. It was busy, I can see why. Great staff.
George was fantastic.
George was fantastic. He was very attentive and streamlined the process as much as was possible. It was busy, I can see why. Great staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We’re glad to hear George stayed attentive and helped keep things moving smoothly, even during a busy time. It means a lot to hear such kind words about our team — we appreciate you choosing Marshal Mize Ford!
Nick and Zach were great; professional, knowledgeable,
Nick and Zach were great; professional, knowledgeable, and helpful. I really appreciated their help. They did a great job!
Nick and Zach were great; professional, knowledgeable,
Nick and Zach were great; professional, knowledgeable, and helpful. I really appreciated their help. They did a great job!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind review! 🌟 We’re so glad to hear Nick and Zach were professional, knowledgeable, and helpful throughout your experience. We truly appreciate you choosing Marshal Mize Ford!
We had a great buying experience working with Ian.
We had a great buying experience working with Ian. Clear and straightforward communication and a smooth transaction.
We had a great buying experience working with Ian.
We had a great buying experience working with Ian. Clear and straightforward communication and a smooth transaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback. It’s great to hear that Ian delivered clear, straightforward communication and a smooth buying experience. Thank you for choosing Marshal Mize Ford!
I loved Marshal Mize—friendly staff, no pushy sales.
I loved Marshal Mize—friendly staff, no pushy sales. Highly recommend! Great inventory. Very knowledgable staff.
I loved Marshal Mize—friendly staff, no pushy sales.
I loved Marshal Mize—friendly staff, no pushy sales. Highly recommend! Great inventory. Very knowledgable staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review! 🌟 We’re so glad to hear you enjoyed your experience with us and we truly appreciate your recommendation!
ABSOLUTELY DO NOT BUY A VEHICLE HERE DO NOT have SERVICE
ABSOLUTELY DO NOT BUY A VEHICLE HERE DO NOT have SERVICE done at this dealership! Worst customer service of any where. $80,000 king ranch with 5k miles on it wont start had to tow it! Takes a week to change a 12 volt battery! They never called back about a loaner. You go to the back of the line with warranty issues Ford only reimburses so much to them! The office girls will give you the runaround for days and say people will call back and they never do. The receptionist are rude and will not help you. Mountain View Ford is way better!
ABSOLUTELY DO NOT BUY A VEHICLE HERE DO NOT have SERVICE
ABSOLUTELY DO NOT BUY A VEHICLE HERE DO NOT have SERVICE done at this dealership! Worst customer service of any where. $80,000 king ranch with 5k miles on it wont start had to tow it! Takes a week to change a 12 volt battery! They never called back about a loaner. You go to the back of the line with warranty issues Ford only reimburses so much to them! The office girls will give you the runaround for days and say people will call back and they never do. The receptionist are rude and will not help you. Mountain View Ford is way better!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We do sympathize with the inconvenience you experienced with your vehicle; however, the issue itself was not caused by work performed at our dealership. Our service advisor made multiple attempts to provide updates via phone and text, and it was later discovered that the primary contact number on file belonged to your fiancé, which contributed to communication challenges. When you arrived to pick up the vehicle, our team attempted to assist; however, the interaction escalated and included the use of profanity toward our staff. Upon leaving the dealership, a set of keys belonging to another customer was mistakenly taken. When we reached out to address this, inappropriate language was again directed toward our service advisor, and the request to return the keys were initially refused. Arrangements were eventually made for their return, which required one of our employees to retrieve them. We strive to provide professional and respectful service to all customers, and we ask that the same courtesy be extended to our team.
Easy to deal with from the moment we called to the moment
Easy to deal with from the moment we called to the moment we drove off the lot!
Easy to deal with from the moment we called to the moment
Easy to deal with from the moment we called to the moment we drove off the lot!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great feedback! We’re so glad everything was easy from the first call to driving off the lot. We appreciate you choosing Marshal Mize Ford and look forward to helping again in the future!
I enjoyed talking with a friendly staff while purchasing
I enjoyed talking with a friendly staff while purchasing an Expedition. Jaedi’en Humphrey was especially helpful.
I enjoyed talking with a friendly staff while purchasing
I enjoyed talking with a friendly staff while purchasing an Expedition. Jaedi’en Humphrey was especially helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! ⭐ We’re so glad you enjoyed working with Jaed'en while purchasing your Expedition. Thanks for choosing Marshal Mize Ford!
Ian helped me get the deal I needed!
Ian helped me get the deal I needed! I love my new 2025 ford explorer!
Ian helped me get the deal I needed!
Ian helped me get the deal I needed! I love my new 2025 ford explorer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! 🔑 We’re delighted our team delivered the customer service you were looking for. Your trust means a lot to us and we’re here whenever you need assistance in the future!
Very addressable.
Very addressable. Easy to talk to. Was fast to approach us and show us the model we wanted
Very addressable.
Very addressable. Easy to talk to. Was fast to approach us and show us the model we wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! 🌟 We’re glad to hear our team was easy to talk to and quick to help you explore the model you were interested in. We appreciate you choosing Marshal Mize Ford!
Awesome dealership and salesman.
Awesome dealership and salesman. No pressure and was so helpful. Had me approved in no time!
Awesome dealership and salesman.
Awesome dealership and salesman. No pressure and was so helpful. Had me approved in no time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the awesome review! 🎉 We’re so glad to hear your experience was pressure-free and that everything came together smoothly and quickly. Thank you choosing Marshal Mize Ford!
