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Marshal Mize Ford

(1,711 reviews)
2026 consumer dealer award
View 6 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(1,711 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marshal Mize Ford from DealerRater.

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Great experience to purchase from Marshal Mize Ford. They are friendly and stay flexible to make time for you.

Great experience to purchase from Marshal Mize Ford. They are friendly and stay flexible to make time for you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Justin and Brad were great to work with. I stated what I was looking for, they found it, and we were done within the hour.

Justin and Brad were great to work with. I stated what I was looking for, they found it, and we were done within the hour.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This is a nice, clean, friendly, professional car dealership. The salesman Nick Bishop has been very nice to work with.

This is a nice, clean, friendly, professional car dealership. The salesman Nick Bishop has been very nice to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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No pressure and you feel at home Brad Doty was great to work with as well as the finance guy Zack

No pressure and you feel at home Brad Doty was great to work with as well as the finance guy Zack

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We’re glad Brad and Zack made your experience feel comfortable, pressure-free, and welcoming from start to finish. It means a lot to hear you felt at home during your visit. Thank you for being a part of the Marshal Mize Ford family!

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Easy and straightforward buying experience. Nick and Ariana were great to work with and were there for any questions I had.

Easy and straightforward buying experience. Nick and Ariana were great to work with and were there for any questions I had.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We’re pleased to hear Nick and Ariana provided helpful, attentive service and made your purchase process smooth and straightforward. Thank you for choosing Marshal Mize Ford!

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Bought a used pre-owned 2012 Toyota Camry SE 4-18-2026 from this dealership. Kent Gordon is awesome as well as other employees. Kent went above and beyond to help me get a vehicle that I would be satisfied with. I recommend this dealership. Will do future business with them. Thank you all at Marshal mize.Debbie Givens

Bought a used pre-owned 2012 Toyota Camry SE 4-18-2026 from this dealership. Kent Gordon is awesome as well as other employees. Kent went above and beyond to help me get a vehicle that I would be satisfied with. I recommend this dealership. Will do future business with them. Thank you all at Marshal mize.Debbie Givens

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you so much for your kind words, we truly appreciate you sharing your experience! We’re glad Kent and the team went above and beyond to help you find a vehicle you’re happy with. It means a lot to hear you’d recommend us and plan to return. Thank you for being a part of the Marshal Mize Ford family!

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Brad Doty was a pleasure to work with and made the buying process a breeze

Brad Doty was a pleasure to work with and made the buying process a breeze

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for the great review! We’re glad Brad made the whole process a breeze for you. That’s exactly what we aim for—easy and stress-free!

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They have always been extremely kind and work well with my wants. They are extremely friendly. This is at least the fourth vehicle purchased from this dealership. We will continue to be a customer of Marshal Mize.

They have always been extremely kind and work well with my wants. They are extremely friendly. This is at least the fourth vehicle purchased from this dealership. We will continue to be a customer of Marshal Mize.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and continued support! We’re pleased to hear our team has consistently provided friendly service and worked well with your needs across multiple vehicle purchases. Your loyalty means a great deal to us. Thank you for choosing Marshal Mize Ford!

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Brad was super easy to work with. He was super responsive to every inquiry and very patient with my multiple questions. He went out of the way to meet my needs. Can’t recommend him and the dealership enough! Even being two hours away I’ll check with them to see if they have the vehicle I’m looking for first.

Brad was super easy to work with. He was super responsive to every inquiry and very patient with my multiple questions. He went out of the way to meet my needs. Can’t recommend him and the dealership enough! Even being two hours away I’ll check with them to see if they have the vehicle I’m looking for first.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words—we really appreciate you taking the time to share this! We’re glad Brad was responsive, patient, and went out of his way to meet your needs throughout the process. It means a lot to hear you’d consider us even from two hours away. Thank you for being a part of the Marshal Mize Ford family!

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I drove 2 hours to view and hopefully purchase a 2024 Ford Explorer ST. The Explorer was as described and the salesman, Brad Doty was easy to work with without high sales pressure . This was one of the easiest experiences with a dealership I've ever had. Thank you, Don H.

I drove 2 hours to view and hopefully purchase a 2024 Ford Explorer ST. The Explorer was as described and the salesman, Brad Doty was easy to work with without high sales pressure . This was one of the easiest experiences with a dealership I've ever had. Thank you, Don H.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for making the 2-hour trip and sharing your experience—we really appreciate it! We’re glad to hear the Explorer was exactly as described and that Brad Doty made the process easy and pressure-free for you. It means a lot to know this was one of your easiest dealership experiences. Thank you for being a part of the Marshal Mize Ford family!

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