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Marshal Mize Ford

(1,475 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (423) 451-4434 (423) 451-4434
Used (423) 451-4436 (423) 451-4436
Service (423) 451-4435 (423) 451-4435

Inventory

See all 378 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2008.
Marshal Mize Ford - Tennessee's #1 Volume Ford Dealer!

Time for a new high quality car? You need a car dealer you can trust. The professionals at Marshal Mize Ford have built their reputation on fair pricing and exceptional customer service receiving Ford's highest honor the President's Award for 14 years.

Buying a car is just the first step. You can also expect the best in service after the sale from their highly trained automotive technicians. Visit Marshal Mize Ford or www.marshalmizeford.netan auto dealer in Chattanooga you can call with confidence!
We'll Beat Your Best Deal REEEGARDLESS!!!

Service center

Phone number (423) 451-4435

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(1,475 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly, courteous, and had my auto ready as stated.

Friendly, courteous, and had my auto ready as stated. Jamie booked my appointment and checked me in. He explained everything they would do.

Friendly, courteous, and had my auto ready as stated.

Friendly, courteous, and had my auto ready as stated. Jamie booked my appointment and checked me in. He explained everything they would do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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This is my second car purchased here at Marshal Mize

This is my second car purchased here at Marshal Mize Ford. Another great experience! Ray took great care of me, was not pushy, they met me where I wanted to be, and made sure my experience buying the truck was quick and painless. If you are in the market for a Ford, give 'em a shout! Ask for Ray All Day!

This is my second car purchased here at Marshal Mize

This is my second car purchased here at Marshal Mize Ford. Another great experience! Ray took great care of me, was not pushy, they met me where I wanted to be, and made sure my experience buying the truck was quick and painless. If you are in the market for a Ford, give 'em a shout! Ask for Ray All Day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Service was done in a timely manner but when I left, they

Service was done in a timely manner but when I left, they did not turn off the Maintenace light or the tire pressure & now I will have to take the car back. Had service done in about an hour while I waited.

Service was done in a timely manner but when I left, they

Service was done in a timely manner but when I left, they did not turn off the Maintenace light or the tire pressure & now I will have to take the car back. Had service done in about an hour while I waited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, diane.risch.jdns! We’re glad to hear that your service was completed in a timely manner and we sincerely apologize for the inconvenience of the maintenance light and tire pressure warning not being addressed before you left. Please feel free to bring your car back at your convenience, and we'll make sure those issues are resolved promptly. We appreciate your understanding and look forward to providing you with a smooth experience next time!

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Service guys were friendly and let us have a loaner truck

Service guys were friendly and let us have a loaner truck and salesperson Callie was great as usual.

Service guys were friendly and let us have a loaner truck

Service guys were friendly and let us have a loaner truck and salesperson Callie was great as usual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great customer service.

Great customer service. Took a little longer than expected for the oil change. Dylan was very nice and courteous.

Great customer service.

Great customer service. Took a little longer than expected for the oil change. Dylan was very nice and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Jamie in the Service center was great.

Jamie in the Service center was great. I needed a loaner and he was able to provide one.

Jamie in the Service center was great.

Jamie in the Service center was great. I needed a loaner and he was able to provide one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Jamie was very helpful and explained everything that

Jamie was very helpful and explained everything that needed to be done. He is honest and kind.

Jamie was very helpful and explained everything that

Jamie was very helpful and explained everything that needed to be done. He is honest and kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very friendly personel, Falicha was especially helpful

Very friendly personel, Falicha was especially helpful with check in and check out. Fast service 40,000 mile service and recall fix in 2 hrs. Big thumbs up!!

Very friendly personel, Falicha was especially helpful

Very friendly personel, Falicha was especially helpful with check in and check out. Fast service 40,000 mile service and recall fix in 2 hrs. Big thumbs up!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I brought our Ford F 150 pickup in for a synthetic oil

I brought our Ford F 150 pickup in for a synthetic oil and and overall checkup for $79.95. The service people were friendly and very professional. We were very please with our visit.

I brought our Ford F 150 pickup in for a synthetic oil

I brought our Ford F 150 pickup in for a synthetic oil and and overall checkup for $79.95. The service people were friendly and very professional. We were very please with our visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Excellent customer service!

Excellent customer service! Kaleb B. was very professional and welcoming. He gave me an estimate on how long it would take to get my service done and he finished within the estimated time frame.

Excellent customer service!

Excellent customer service! Kaleb B. was very professional and welcoming. He gave me an estimate on how long it would take to get my service done and he finished within the estimated time frame.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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