Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Marshal Mize Ford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2008

Marshal Mize Ford - Tennessee's #1 Volume Ford Dealer!

...



Time for a new high quality car? You need a car dealer you can trust. The professionals at Marshal Mize Ford have built their reputation on fair pricing and exceptional customer service, receiving Ford's highest honor, the President's Award, for 14 years.

Buying a car is just the first step. You can also expect the best in service after the sale from their highly trained automotive technicians. Visit Marshal Mize Ford or www.marshalmizeford.netan auto dealer in Chattanooga you can call with confidence!

"We'll Beat Your Best Deal REEEGARDLESS!!!"

Service

Oil, Filter Change

$39.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
296 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 14, 2018

    I have only been living in Chattanooga 3 months and scheduled my older Fusion for an overdue recall, or two. Fred impressed me, and from a mild interest... in a newer, faster Fusion, I asked him to introduce me to one of the sales staff. Greg was very easygoing and we had a great time talking cars and other things. A short while later, Kris and I were finishing paperwork on a 325hp Fusion Sport. Oorah! Great overall experience.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 19, 2018

    Weve been Toyota customers for several years but was impressed with the Ford options So we decided to check them out. The salesman Ryan Bloom was helpful... but not pressuring and very knowledgeable of the product. While making the purchase, the business office was quick and efficient. We may have spent 15 minutes finalizing the purchase where it took two hours on a previous Toyota purchase. Ryan fully explained the service department and introduced us to the vehicle options and how to set them up. So long as the Escape holds up to our expectations, well return to Mize Ford on our next purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Wonderful! This is what we like to hear Cook family :) Thank you very much for taking a few minutes to leave a review and the very kind words about Ry...an and our team. We have not doubt you will love your new Ford and we really appreciate you choosing Marshal Mize Ford as your local Ford dealer. We look forward to serving you for many more years to come.

  • May 17, 2017

    Today I traded in my 2012 Focus for a brand new one, and could not be happier with my experience at Marshall Mize. Caleb was very cheerful, and extremely... helpful with finding what I wanted. My overall experience was excellent, and I will definitely refer my friends to come do business here in the future!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Awesome!! Thank you so much "happycustomer" for your kind words. We know you will love your New Ford Focus and please do not hesitate to let us know i...f we can help you with anything at all. :) Congratulations on your New Car

  • 5.0 out of 5
    May 18, 2018

    Danny Waskins was a great help with picking out my new Edge.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much Gay for taking a minute to leave a review for Danny and the team here at Marshal Mize Ford. We really appreciate your business and... look forward to serving you for many years to come

  • 5.0 out of 5
    May 17, 2018

    Outstanding support as usual - the Service Department at Marshall Mize is top notch

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Awesome!! Thank you very much Joey for the wonderful review and kind words about our staff. We appreciate your business and want you to know we are al...ways here for you. Thank you again Joey.

  • 5.0 out of 5
    May 9, 2018

    Great Service experience highly recommend Marshall Mike Ford.

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    Shopped for a new car
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    Dealer Response

    Thank you so much Greg for the wonderful review! We really appreciate you taking the time to leave your feedback and especially thank you for making M...arshal Mize Ford you local Ford dealer.

  • 5.0 out of 5
    May 8, 2018

    Excellent Service and available appointment time. Very nice service people and clean waiting area. I liked getting the review of all of the findings (or... no findings on my service) and the service man explained that my car is in goo working order. Thanks

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you very much for taking the time to leave your feedback. We are so happy you had a wonderful experience with our service department. Please let... us know how we can help in the future. Thank you again :)

  • 5.0 out of 5
    May 1, 2018

    I was very pleased with the customer service I received from the collision center. I was kept up to date and in the loop every step.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Great! Thank you GDP for taking the time to leave us a review about our Collision Center. The entire crew in our body shop continues to win awards and... all work together phenomenally to be the best body shop in Tennessee. Thank you again and please let us know if you need anything at all in the future.

  • 5.0 out of 5
    April 30, 2018

    Greg Kraft took good care of me and got me in and out quickly. I received good quality service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Wonderful news!! Thank you very much for giving us an opportunity to help you Mr.Barham. We truly appreciate your business and your feedback. See you ...next time!

  • 4.0 out of 5
    April 25, 2018

    I brought in my car for a scheduled oil change and to check out a new rotational noise. Everything noted in my original request for the appointment was... on the service computer when I arrived and all was addressed. The rotational noise took a while to sort out so I was expecting a larger than normal labor cost, but the total was discounted on the final bill. As it took the rest of the service day to determine the cause was a feathering on one front tire (Michelin), I was unable to do more than determine the cause of the noise that afternoon, and researched possible remedies on the Michelin site at home. A service consultant there recommended that your department call them for the possible issuance of a warranty-covered credit and I was told, when I picked up the car, that Zach would do so and get back to me on Monday. However, I have received no call back as of this morning (Wednesday).

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you very much Mr.Clappy for the great review! We are glad we could be part of the solution. Please let us know if you need anything at all in th...e future or further assistance with your tire. Thank you again and enjoy your car.

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