Reviews
Friendly, courteous, and had my auto ready as stated.
Friendly, courteous, and had my auto ready as stated. Jamie booked my appointment and checked me in. He explained everything they would do.
Friendly, courteous, and had my auto ready as stated.
Friendly, courteous, and had my auto ready as stated. Jamie booked my appointment and checked me in. He explained everything they would do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is my second car purchased here at Marshal Mize
This is my second car purchased here at Marshal Mize Ford. Another great experience! Ray took great care of me, was not pushy, they met me where I wanted to be, and made sure my experience buying the truck was quick and painless. If you are in the market for a Ford, give 'em a shout! Ask for Ray All Day!
This is my second car purchased here at Marshal Mize
This is my second car purchased here at Marshal Mize Ford. Another great experience! Ray took great care of me, was not pushy, they met me where I wanted to be, and made sure my experience buying the truck was quick and painless. If you are in the market for a Ford, give 'em a shout! Ask for Ray All Day!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was done in a timely manner but when I left, they
Service was done in a timely manner but when I left, they did not turn off the Maintenace light or the tire pressure & now I will have to take the car back. Had service done in about an hour while I waited.
Service was done in a timely manner but when I left, they
Service was done in a timely manner but when I left, they did not turn off the Maintenace light or the tire pressure & now I will have to take the car back. Had service done in about an hour while I waited.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, diane.risch.jdns! We’re glad to hear that your service was completed in a timely manner and we sincerely apologize for the inconvenience of the maintenance light and tire pressure warning not being addressed before you left. Please feel free to bring your car back at your convenience, and we'll make sure those issues are resolved promptly. We appreciate your understanding and look forward to providing you with a smooth experience next time!
Service guys were friendly and let us have a loaner truck
Service guys were friendly and let us have a loaner truck and salesperson Callie was great as usual.
Service guys were friendly and let us have a loaner truck
Service guys were friendly and let us have a loaner truck and salesperson Callie was great as usual.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service.
Great customer service. Took a little longer than expected for the oil change. Dylan was very nice and courteous.
Great customer service.
Great customer service. Took a little longer than expected for the oil change. Dylan was very nice and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jamie in the Service center was great.
Jamie in the Service center was great. I needed a loaner and he was able to provide one.
Jamie in the Service center was great.
Jamie in the Service center was great. I needed a loaner and he was able to provide one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jamie was very helpful and explained everything that
Jamie was very helpful and explained everything that needed to be done. He is honest and kind.
Jamie was very helpful and explained everything that
Jamie was very helpful and explained everything that needed to be done. He is honest and kind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very friendly personel, Falicha was especially helpful
Very friendly personel, Falicha was especially helpful with check in and check out. Fast service 40,000 mile service and recall fix in 2 hrs. Big thumbs up!!
Very friendly personel, Falicha was especially helpful
Very friendly personel, Falicha was especially helpful with check in and check out. Fast service 40,000 mile service and recall fix in 2 hrs. Big thumbs up!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I brought our Ford F 150 pickup in for a synthetic oil
I brought our Ford F 150 pickup in for a synthetic oil and and overall checkup for $79.95. The service people were friendly and very professional. We were very please with our visit.
I brought our Ford F 150 pickup in for a synthetic oil
I brought our Ford F 150 pickup in for a synthetic oil and and overall checkup for $79.95. The service people were friendly and very professional. We were very please with our visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service!
Excellent customer service! Kaleb B. was very professional and welcoming. He gave me an estimate on how long it would take to get my service done and he finished within the estimated time frame.
Excellent customer service!
Excellent customer service! Kaleb B. was very professional and welcoming. He gave me an estimate on how long it would take to get my service done and he finished within the estimated time frame.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair