Marshal Mize Ford

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4.8
(1,159 reviews)
Visit Marshal Mize Ford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Service Sales
Monday 7:30am–7:00pm 9:00am–8:00pm
Tuesday 7:30am–7:00pm 9:00am–8:00pm
Wednesday 7:30am–7:00pm 9:00am–8:00pm
Thursday 7:30am–7:00pm 9:00am–8:00pm
Friday 7:30am–7:00pm 9:00am–8:00pm
Saturday 8:00am–5:00pm 9:00am–6:00pm
Sunday Closed Closed
New (423) 451-4434 (423) 451-4434
Used (423) 451-4436 (423) 451-4436
Service (423) 451-4435 (423) 451-4435

Inventory

See all 153 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since May 2008.
Marshal Mize Ford - Tennessee's #1 Volume Ford Dealer!

Time for a new high quality car? You need a car dealer you can trust. The professionals at Marshal Mize Ford have built their reputation on fair pricing and exceptional customer service receiving Ford's highest honor the President's Award for 14 years.

Buying a car is just the first step. You can also expect the best in service after the sale from their highly trained automotive technicians. Visit Marshal Mize Ford or www.marshalmizeford.netan auto dealer in Chattanooga you can call with confidence!
We'll Beat Your Best Deal REEEGARDLESS!!!

Service center

Phone number (423) 451-4435

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.8
(1,159 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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3.0

I have a Escape every time I back the brakes sound

I have a Escape every time I back the brakes sound terrible it is embarrassment they told me that there is. Nothing they can do. Also I have a door on the driver side that want hardly open. I would like to talk to the owner to find out what is going to happen next

5.0

Jamie Harris serviced my vehicle and was very informative

Jamie Harris serviced my vehicle and was very informative about what was done and at a later date what I should do. Very nice person. Very grateful and satisfied with his work. Bought car from Perry 3 years ago. Liked him very much and have called him when I needed to ask a question. Very nice man.

5.0

Very good experience.

Very good experience. Service writer, Jamie Harris, was very friendly, helpful, and knowledgeable. He explained all of the service work that done, and answered all of my questions.

4.0

It was good overall.

It was good overall. Just so expensive and always more they think needs to be done.

5.0

Serviced my vehicle in a timely fashion and kept up to

Serviced my vehicle in a timely fashion and kept up to date on progress . Very satisfied the work.

5.0

Jamie helped my wife with the check in process and kept

Jamie helped my wife with the check in process and kept us informed of my fluids service on the truck

5.0

Service was scheduled, performed and completed without

Service was scheduled, performed and completed without any problems. Guys did a good job as far as I know

5.0

The Service Advisor ( Eric Blankenship was very helpful

The Service Advisor ( Eric Blankenship was very helpful at fixing my clock fixed and getting my oil changed.

5.0

Purchase only: Rob was very easy to work with and

Purchase only: Rob was very easy to work with and knowledgeable. Purchase went very well however, the day after I took possession of the vehicle, I was notified of a service bulletin that required a 2 day service call. Shouldn't recalls and service bulletins be completed prior to the customer taking possession. I didn't appreciate not receiving an owner's manual or a spare tire. I was only told these wouldn't be provided after the sale had been agreed upon.

5.0

I made an appointment for oil change and Recall (software

I made an appointment for oil change and Recall (software update). When I arrived, I was told that the appointment was a time to arrive, and get in line. What's the value of an appointment if you still just get in line? Like making a reservation at a restaurant, and being given a beeper and told the wait would be 2 hours. Despite that, the service department hustled up the work, and I was out quicker than the original estimate. Thanks very much.

Read all 1,159 reviews