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Sales 8:00 AM - 8:00 PM
Service 8:00 AM - 6:00 PM
Mon 8:00 AM - 8:00 PM
Tue 8:00 AM - 8:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 8:00 PM
Fri 8:00 AM - 8:00 PM
Sat 8:30 AM - 6:00 PM
Sun Closed
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed
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Reviews

4.7
74 lifetime reviews.
  • What a great experience!

    I just want to thank Rick @ John Roberts for the most pleasant car buying experience I've ever had. Rick is very knowledgeable, very professional...

    Dealer Response

    Jimmy, Thank you so much for your feedback! It really was a pleasure getting to know you and working with you on the purchase of the Nissan GT-R....


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    I just want to thank Rick @ John Roberts for the most pleasant car buying experience I've ever had. Rick is very knowledgeable, very professional, and just an all around wonderful guy to deal with PERIOD! I have always dreaded going to dealerships and getting pressured & and pestered. Rick was just absolutely perfect and very professional. I can't say enough kinds words about the dealership and how well everyone treated me. Definitely worth the drive up! A++++ Jimmy HUNTSVILLE, Al

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Jimmy, Thank you so much for your feedback! It really was a pleasure getting to know you and working with you on the purchase of the Nissan GT-R. It really is an amazing vehicle and I'm sure will bring you many years of fun and excitement, but hopefully not too many driving awards! Thank you again for being such a pleasure to work with and I look forward to helping you out again with future purchases! Thank you for your feedback as well! Sincerely, Rick Feulner Internet Sales Manager


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  • Great service

    Excellent customer service and good price. They made my purchase an enjoyable experience


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    Excellent customer service and good price. They made my purchase an enjoyable experience

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Service department is lacking

    I've bought a Tacoma and an Avalon from John Roberts. The salesman, Dalton, was great to work with. The finance guy, not so good. Not a huge de...


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    I've bought a Tacoma and an Avalon from John Roberts. The salesman, Dalton, was great to work with. The finance guy, not so good. Not a huge deal but I was told under 3% interest when before I bought and it jumped to 3.5% when it came time to sign...not a big deal really, just feels wrong. The biggest issue is with the service department. Multiple issues over several years, I had even decided not to go back the service department until I bought the Avalon. But, it had been a few years and since I had the 24 month Toyota service agreement, I've gone back. Issues have been: They ruined a tire when trying to patch it. They replaced a blower fan under warranty and forgot to put the glove box back together. Simple enough, but they didn't reset the service required light after an oil change. Denied a warranty claim on the leather steering wheel material. I'm done with this dealership. No faith in their quality anymore, that they are competent or that they take care of their customers.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since September 2014

Home of the Lifetime Powertain Limited Warranty!! Our goal is to make your car buying experience the best possible. John Roberts Toyota's virtual dealership offers a wide variety of new and used cars, Toyota incentives, service specials, and Toyota parts savings. Conveniently located in Manchester, TN we are just a short drive from Tullahoma, TN and McMinnville, TN.

If you're looking to purchase your new dream car, you've come to the right place. At John Roberts Toyota we pride ourselves on being one of the most reliable and trustworthy Toyota dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!

"Keeping It Simple! Home of the Lifetime Powertrain Limited Warranty, serving you for life!"