John Roberts Toyota

4.6
(296 reviews)
Visit John Roberts Toyota
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–2:00pm
Sunday Closed Closed

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New (931) 563-0563 (931) 563-0563
Used (931) 563-0414 (931) 563-0414
Service (931) 570-2327 (931) 570-2327

Inventory

See all 93 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2014.
Home of the Lifetime Powertain Limited Warranty!! Our goal is to make your car buying experience the best possible. John Roberts Toyota's virtual dealership offers a wide variety of new and used cars Toyota incentives service specials and Toyota parts savings. Conveniently located in Manchester TN we are just a short drive from Tullahoma TN and McMinnville TN.

If you're looking to purchase your new dream car you've come to the right place. At John Roberts Toyota we pride ourselves on being one of the most reliable and trustworthy Toyota dealer around. Our inventory is filled with some of the sweetest rides you've ever seen!
Keeping It Simple! Home of the Lifetime Powertrain Limited Warranty serving you for life!

Service center

Phone number (931) 570-2327

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed

Meet our employees

View all 6 employees View less employees

Reviews

4.6
(296 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Roberts Toyota from DealerRater.

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5.0

Polite, efficient service while dealing with sales

Polite, efficient service while dealing with sales consultant Ben at John Roberts Toyota. We appreciate his willingness to explain how to operate options on the vehicle we chose.

5.0

Polite, efficient service while dealing with sales

Polite, efficient service while dealing with sales consultant Ben at John Roberts Toyota. We appreciate his willingness to explain how to operate options on the vehicle we chose.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

I drove 90 miles to buy a RAV4 from John Roberts in

I drove 90 miles to buy a RAV4 from John Roberts in Manchester. Ben Blessing answered my emails and my experience with him was very positive. He was personable, knowledgeable and efficient....all this without being pushy at all. Everyone I came in contact with at the dealership was easy to work with and friendly. Family owned dealerships are becoming rare these days....thats sad because the sales experience is much more enjoyable than corporate owned dealerships in my experience. I dont see how one can go wrong at least talking to these guys to see if they can help you find a car.

5.0

I drove 90 miles to buy a RAV4 from John Roberts in

I drove 90 miles to buy a RAV4 from John Roberts in Manchester. Ben Blessing answered my emails and my experience with him was very positive. He was personable, knowledgeable and efficient....all this without being pushy at all. Everyone I came in contact with at the dealership was easy to work with and friendly. Family owned dealerships are becoming rare these days....thats sad because the sales experience is much more enjoyable than corporate owned dealerships in my experience. I dont see how one can go wrong at least talking to these guys to see if they can help you find a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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1.0

Problem not fixed.

Have a 2019 Toyota Highlander which you have looked at several times on why our Highlander will not work with our apple phones. YOU have not fixed the problem and we purchased and have our Highlander serviced by you. Will not buy another Toyota product

1.0

Problem not fixed.

Have a 2019 Toyota Highlander which you have looked at several times on why our Highlander will not work with our apple phones. YOU have not fixed the problem and we purchased and have our Highlander serviced by you. Will not buy another Toyota product

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

A job well done

Very nice. Steve was very respective and honest . He answered all of my questions that I asked him. Yes I would go back again and tell other people about this company

5.0

A job well done

Very nice. Steve was very respective and honest . He answered all of my questions that I asked him. Yes I would go back again and tell other people about this company

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

2024 Grand Highlander Platinum

Caleb Morton is the guy to ask for in sales he did a fantastic job helping me get the Grand Highlander Platinum I wanted. From beginning through driving it off the lot he kept in touch during me ordering it and picking it up!

5.0

2024 Grand Highlander Platinum

Caleb Morton is the guy to ask for in sales he did a fantastic job helping me get the Grand Highlander Platinum I wanted. From beginning through driving it off the lot he kept in touch during me ordering it and picking it up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Buying a car is usually stressful but Ben makes it more

Buying a car is usually stressful but Ben makes it more enjoyable! He’s not like your usual salesman, pushy and annoying…he’s friendly, patient and helpful! We just bought a 2024 Camry and it was the best, easiest car buying experience I’ve had!

5.0

Buying a car is usually stressful but Ben makes it more

Buying a car is usually stressful but Ben makes it more enjoyable! He’s not like your usual salesman, pushy and annoying…he’s friendly, patient and helpful! We just bought a 2024 Camry and it was the best, easiest car buying experience I’ve had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Very accommodating staff

They always are willing to go above and beyond. I would highly recommend their services and recommendations for keeping your car running in top shape. Awesome staff!

5.0

Very accommodating staff

They always are willing to go above and beyond. I would highly recommend their services and recommendations for keeping your car running in top shape. Awesome staff!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

I was sold an 48 month 100,00 extended warranty on

I was sold an 48 month 100,00 extended warranty on 2/10/21 only to find out it expired 1/1/23. My receipt for the warranty does not state or show the expiration date. Now I’m having to pay out of pocket for repairs that should be covered. No help from Toyota or the dealership.

1.0

I was sold an 48 month 100,00 extended warranty on

I was sold an 48 month 100,00 extended warranty on 2/10/21 only to find out it expired 1/1/23. My receipt for the warranty does not state or show the expiration date. Now I’m having to pay out of pocket for repairs that should be covered. No help from Toyota or the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

High praise

On a cross-country drive with a sudden problem, they were able to diagnose, repair, and get me back on the road in 90 minutes. Many thanks for their professionalism and sense of humor during a stressful time.

5.0

High praise

On a cross-country drive with a sudden problem, they were able to diagnose, repair, and get me back on the road in 90 minutes. Many thanks for their professionalism and sense of humor during a stressful time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Above and Beyond

This was my first experience purchasing a new car. I had been to another Toyota dealership and was pressured to buy a vehicle that was not exactly what I wanted. I made an appointment to look at another one with Ben Blessing. I told Ben what I was looking for and he made a special effort to call around and find one! When the car arrived Ben went over all the details of the car and it is EXACTLY what I was wanting! I would definitely recommend John Roberts. And Ben was such a “blessing” to this first time car buyer!

5.0

Above and Beyond

This was my first experience purchasing a new car. I had been to another Toyota dealership and was pressured to buy a vehicle that was not exactly what I wanted. I made an appointment to look at another one with Ben Blessing. I told Ben what I was looking for and he made a special effort to call around and find one! When the car arrived Ben went over all the details of the car and it is EXACTLY what I was wanting! I would definitely recommend John Roberts. And Ben was such a “blessing” to this first time car buyer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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See all 296 reviews