Reviews
Roberts Toyota ManchestTn nice, friendly and not a long...
Roberts Toyota ManchestTn nice, friendly and not a long wait for oil chafe. Had coupon for 39.99 with tax should have been 44.00 right? NOPE!!! It was total 48.00 and had add on for ( shop supplies) For an Oil change? Common that’s just Price gouging that’s what it is pure and simple , but they ( smiled a lot) !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Great experience with them very nice service. The people...
Great experience with them very nice service. The people that works there is very nice would recommend them to everyone. They will treat you great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service
Was looking for a specific car and found it at Roberts. Will was great with the test drive and with getting info on financing and trade in. He got everything set up and ready, even though it was closing time and he had been there all day. Had only expected to test drive the car but wound up completing the transaction with a trade in that night. Would definitely go here again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Solved all issues.
Only gave 4 stars four repair quality, since Ts only been a day. So far, it’s great. Send me this survey back in three months, and if it remains problem free, I’ll happily update to five stars!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
One of the best places in Tennessee to buy a new car! The...
One of the best places in Tennessee to buy a new car! The service department is fast and customer oriented. Would recommend them for all your needs. I live 30 miles away, but it is worth the drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This place was great. Love working with guys. I would...
This place was great. Love working with guys. I would recommend these guys to any staff I was looking for a Toyota tundra and these guys knew their vehicles very well I would come there again in a heartbeat
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Yes I have a title.
Fixed noise in rear of truck. Turned out to be a stick rubbing against drive shaft. Fixed and no charge. Great folks! Highly recommend Roberts Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
10,000 mile service
Took my 2019 Toyota sienna in for 10,000 mile service. The staff was on time for my appointment, The maintenance was completed, and I was On my way home in a very short amount of time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The wait time is never long. Enjoy knowing I will receive...
The wait time is never long. Enjoy knowing I will receive good and honest feedback about my vehicle. Service writers are kind and friendly. Clean waiting area and enjoy the coffee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased 2015 Toyota Camry
The salesman Will and finance director were top notch! If you are in the market for a vehicle I highly recommend buying from John Roberts Toyota!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase