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Meet Cecil Ball

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DealerRater™ Certified
This employee is recognized for ensuring great customer service.
Industry experience 11 years
Dealership experience 11 years

INTEGRITY: ALWAYS TELL THE TRUTH / PEOPLE TRUST YOU ALWAYS DO WHAT YOU SAY AS PROMISED / PEOPLE RESPECT YOU GOLDEN RULE: TREAT OTHERS THE WAY YOU WANT TO BE TREATED

Reviews

As we went to look at a used truck we found out that a

As we went to look at a used truck we found out that a new truck was a better vehicle to purchase as Cecil explained bout the f-150 I could see how the benefits and warranty was a better choice he is up front and was honest that’s what we like in a dealership I tried other dealership that’s why we picked Lenoir city ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ms. Dunn was very professional and helpful during the

Ms. Dunn was very professional and helpful during the repair of our Edge. She was an advocate for us and handled all the details with the warranty company. We could not have asked for a better experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I came, I saw, I traded, I bought.

I came, I saw, I traded, I bought. I gave Cecil a jersey boys tape.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience, Mark Hester, Cecil Ball and Daniel were

Great experience, Mark Hester, Cecil Ball and Daniel were all very good to me ! Thanks everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extremely professional staff.

Extremely professional staff. Great understanding of what I was looking for in a vehicle. Very responsive and respectful of my time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The Service Department is professional and very thorough.

The Service Department is professional and very thorough. They completed the service needed in a timely manner. The service manager communicated with me during the entire process. They are truly appreciated and very well recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have been a GM man for years but Cecil got going down

I have been a GM man for years but Cecil got going down the Ford row. Lenoir City Ford is a friendly place that wants to make your buying experience a positive one. I would suggest this dealership over the others in the area,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Best Ford dealership around, friendly service, prompt

Best Ford dealership around, friendly service, prompt service and delivery. Best prices around. Very happy with all my ford truck purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Pleasurable buying experience.

Pleasurable buying experience. Very courteous and knowledgeable staff. Cecil did a great job explaining bronco features in delivery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and great people!

Great service and great people! We will refer our friends for sure. And plan to come back in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.