Rusty Wallace Toyota

We had an excellent experience. This This is our second purchase from Rusty Wallace Toyota, and we have always been satisfied. Jose was great. He was very professional and kept us informed about where our car was in the process. Highly recommend!

One of the best dealerships I’ve had the pleasure of working with. Owen K. was the best salesman, very professional and polite. Owen made the sale easy going and no hassle involved, really glad I had the pleasure of meeting him and glad i chose this dealership. Highly recommend

I’ve purchased many cars but this was the first time I’ve ever purchased from them. By far the best buying process I’ve ever done. Shaun Griffith was the best salesman to work with. Highly recommend

THE SERVICE DEPARTMENT IS INCOMPETENT! 2023 Tacoma heat/ac issues. I took my truck there four times and they still could not identify the issue! After speaking to the rudest service manager I have ever encountered I made an appointment with Toyota of Kingsport. Day one Ryan with Toyota of Kingsport called to say they had identified the issue. The evaporator coil is freezing. They are working on it now! They also found that recent recall work had been coded incorrectly and would need to be done bc it wasn’t unclear if Rusty Wallace had completed the rear axle recall that I thought they did 3 months ago! Don’t waste your time at Rusty Wallace Toyota of Morristown!!!

Nate Lacasella was professional, helpful and patient. Heath Tatum was outstanding as he was friendly, professional and very reasonable. Nick Pollock made the sale super quick and was very down to earth/friendly. Never have we purchased a vehicle this effortlessly! We highly recommend you giving them a chance to earn your business. Thank you for a great experience.

Philip was great knowledgeable and very helpful highly recommend him for anyone you can tell he cares about his customers

My husband and I had a great experience. We originally came to get my car serviced and ended up trading my husbands truck for a 4-Runner. Shawn Griffitts was super nice and got us in and out quickly. This is the 3rd vehicle we’ve got from Rusty Wallace and plan to come back in the future!

I would like to say kudos to Alex Scearce, service advisor at Rusty Wallace Toyota. I pulled into the service bay with an unusual request. I had a license tag that was screwed on so tightly that I couldn’t get it off. He used his tool to try and get it off, with no luck. But he took the time to go back to the garage to find a tool that finally got it off. He wouldn’t charge me anything, and I so appreciated his kindness.

Nate did a great job helping us trade and purchase our latest Toyota. I would highly recommend him. He was very knowledgeable and sincerely helpful.

Chip at Rusty Wallace Toyota was great! He was very easy to talk with and did everything he could to make the process feel easy and made the whole process feel right. I appreciate everything Chip and everyone who I worked with for taking care of me!