Rusty Wallace Toyota

Reviews

4.8 out of 5 4.8
40 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 30, 2018

    My first purchase of a car from Rusty Wallace Toyota was an easy comfortable process, handled by an excellent salesman, Shawn Griffitts, and the manager,... Jason. Shawn was very knowledgeable and patient. Thanks for a nice experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 30, 2018

    JD did a great job in getting us the vehicle we wanted. His service and professionalism was great! I would definitely recommend JD snd the Rusty Wallace... Toyora team

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    Shopped for a used car
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  • December 11, 2015

    Very good people to deal with. I would recommend Rusty Wallace Toyota to anyone looking for a good deal on a new car. This was a great car buying experience,... great deal, good trade in allowance, friendly people, unlike the dealer that we had went to earlier that day. Save time and money, go there first. Shawn was a very good salesman.

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    Shopped for a new car
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  • 5.0 out of 5
    November 27, 2018

    Customer Reviews - Add a Comment Review of The JD Kyle Experience - Click to view BBB Business Profile Original Review: J D Kyle was professional, knowledgeable,... courteous and personable. This was the best all around car buying experience ever. Review from Johnny Shults-Edmonds ) on 11/05/2018

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 9, 2018

    I purchased my 2nd vehicle from this dealership and it was a great experience just like the 1st one!! I called on Wednesday to see if they had a particular... vehicle. Alan Redman, my salesman, called me back to let me know that the vehicle requested had already been sold but he had already researched to find the EXACT one at another dealership and that he could have it on his lot about 5pm. The fact he went the extra mile without me even asking spoke volumes to me. Fast forward to today, got to the dealership at 9 to get the paperwork done and to my surprise, the vehicle was already on the lot! So I didn't have to go back to pick up the vehicle at 5. The financing portion was a breeze and they worked diligently to get me the best rate! I even got a call on my way home (in my new vehicle) from financing letting me know that the rate at the bank I used had actually dropped and it lowered my payment!! Win win all around for everyone! Alan was an outstanding salesman and everyone in the dealership was so kind & courteous! I will definitely be back!!

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Thank you so much for the 5 Star review. We strive to make the car buying experience as easy and enjoyable as possible. I will be sure to pass the kin...d words onto Alan. I know he will really appreciate it. If there is any way we can serve you in the future please let us know. Thanks again Tiffany!

  • 5.0 out of 5
    October 29, 2018

    I hadn't bought a car in several years and was really dreading going through with it. I got in touch with Alan Redmond and he really made my buying... experience great. He wasn't pushy like most salesman I've dealt with in the past. Great personality and really friendly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 12, 2018

    I live here in Talbott and have visited here before but never could make a deal, but they had a car I was interested in so I thought I would give them... one more try, Total different than before, very friendly staff, they didn't trash my trade in and gave me a good fair deal that I was happy about, now I own a car that's 18 years newer than my old one. Thanks to Heath Tatum, Henry, David and the staff at Rusty Wallace in Morristown. If your looking for a new or used car give this place a chance and support our local dealerships, Thanks Again

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    David, Thank you so much for letting us know about your experience with us. We are so happy you decided to come back to us. I will be sure to pass the... kind words onto David, Henry, and Heath. I know it will mean a lot to them. We hope you are enjoying your new vehicle, and if there is anything we can do for you in the future please let us know. Thanks again David!

  • 5.0 out of 5
    October 1, 2018

    Review of The JD Kyle Experience Original Review: JD made our car buying experience the best ever and I would reccomend to anyone if they are looking... for a Toyota to go to Rusty Wallace Toyota of Morristown and ask for JD. David Bradley 09/28/2018

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    Shopped for a new car
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  • 5.0 out of 5
    September 28, 2018

    Customer Reviews - Review of The JD Kyle Experience - Original Review: JD was easy to work with and easy to talk to. He has great listening skills and... tries hard to understand what you want. reviews from Sean Cordry on 09/19/2018

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    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    September 17, 2018

    Went to have an oil change. A hour and a half later my 4runner was done. Pulled out of the lot and the steering wheel was vibrating so bad I couldn't... hold onto it. Went back and was told I needed a new tire. I didn't need one when I got there.

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    Does not recommend this dealer
    Came in for service or repair
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