Toyota Knoxville

very happy, my scheduled appt. wasn't till 8:50, and I was out by 9:30 thanks alot John , I appreciate you guys,,,,, Chris Lewis

I brought my Prius in for a recall and was assigned to Jon Mertz in the service department. He was courteous and professional. He notified me promptly as soon as my car was ready for pickup. From start to finish, I would rate my customer satisfaction experience as tops!

Good experience,Service was timely and well done. Had an oil change and 45,000 mile service. Received a free car wash.

Had an 8 year old OEM battery replaced on our 8 year old 4Runner. We were able to get in done in about 15 minutes total time. Appreciated the quick and efficient service.

Patrick was my service technician and was very friendly, helpful, and kept me updated regarding having my oil changed and tires rotated. The entire experience was a positive one and far exceeded my expectations.

I gave this rating because my car was promptly taken into the shop as soon as I arrived. All the services were performed and the car was washed within an hour and I was on my way. I can't ask for any more.

During the 85,000 mile service on my 2011 Toyota Highlander, the technician noted that I had developed a lot of corrosion around my battery terminals. The vehicle still had the original battery which was approximately six years old. It was determined that I needed a battery cable repair plus a new battery. I requested to see the situation for myself and the service representative gladly took me back to the shop to view the battery and talk to the service technician. I agreed with the diagnosis and had the dealer make the necessary repair and install a new battery. The battery cost was not a great bargain but the price was fair enough that I agreed to have the dealer do the work.

Mary was very friendly and helpful in the service of my vehicle.

Very pleased with my purchasing experience. Sales department were very friendly and helpful. No hassle involved in the buying process. I feel like I got a fair price and they went above and beyond to get what I want. Going in as a 22 year old and buying a car was a risk, but they helped me every step of the way and treated me just like they have my family as we have purchased numerous vehicles from there over the past 20 years.

The salesperson who helped me went above and beyond in making the purchase a very easy and satisfying experience. I would recommend Q Carpenter and Toyota Knoxville to my friends and family.