Landers Ford

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
1848 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 14, 2019

    Got there early, third in line. Oil change, tire rotation done quickly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    November 14, 2019

    Repair - Your repair service charges are entirely too expensive.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 14, 2019

    My experience was fine. I have never had a problem here.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 11, 2019

    Julia did a good job getting us a loaner fast. Thanks

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Joseph, thank you for your wonderful response to the quality of service our Staff provides! If you have any further questions, please give us a call. ...We're always happy to help!

  • 5.0 out of 5
    November 7, 2019

    My vehicle was dropped off at Landers for its 20,000 mile service. Everyone was very courteous. I am completely satisfied.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Harold, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service ...to you again! Take care!

  • 5.0 out of 5
    November 4, 2019

    Purchase process from start to finish was easy and seamless. Explanation's of unfamiliar issue explained completely. Our salesperson, Koray Aya, was outstanding.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 15, 2019

    The professionalism of Sales (Rocky) made the vehicle purchase smooth and easy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 10, 2019

    What a horrible experience. My husband was treated very poorly. The manager of service, Sean, repeatedly lied to him about working on his truck. We saw... the truck sitting in the parking lot when they were supposed to be working on it. When I asked for paperwork and codes he said they would not print and the technician was never there. The icing on the cake was when we came to pick it up $1300 later, someone had thrown all of his papers and personal information all over his truck out of his glove compartments. When he asked the owners for an explanation they were rude and treated him unfairly.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi there, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this m...atter so we can work towards a resolution. Please contact our Service Manager, Robert Johnson, at (901) 854-3600 at your earliest convenience and we will do our best to make this right.

  • 5.0 out of 5
    September 28, 2019

    Best ever experience buying a new car. Would recommend dealer to all of my friends.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Joseph, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! ...Safe travels!

  • 5.0 out of 5
    September 23, 2019

    Very pleased with the fast and efficient service department

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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