Reviews
Great service, quick and easy process. No need to wait...
Great service, quick and easy process. No need to wait too long, everyone was very friendly. Would refer them to everyone and friends. Will schedule for the next service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ki, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Leslie Jenkins very professional and good customer...
Leslie Jenkins very professional and good customer service. Will recommend Auto Nation Covington Pike
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good customer service. Will recommend
Very clean and comfortable
I had a great experience! I was kind of Discouraged but...
I had a great experience! I was kind of Discouraged but Terrence made my experience great. I really appreciate everything he did for me to great the car I wanted!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service during this visit. I was not there very...
Great service during this visit. I was not there very long. Service rep was friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.
The whole staff was great. Salesman very knowledgeable...
The whole staff was great. Salesman very knowledgeable about the vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Covington Pike! If you ever need help, just give us a call. Happy motoring!
I was scheduled for a oil change on the online website...
I was scheduled for a oil change on the online website which showed the price of service but when checking out additional prices we added
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1283 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Did not have an appointment but was very nice and...
Did not have an appointment but was very nice and serviced my tire with not a very long wait. Would refer them to every one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Leslie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda Covington Pike and we hope to be of service again in the future.
Wonderful service. Mr. Ervin went above and beyond to...
Wonderful service. Mr. Ervin went above and beyond to help me walk out with the vehicle I wanted. I would definitely recommend him and AutoNation Honda for your next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're so glad that Ervin was able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Assistant service manager Rachel Smith provided excellent...
Assistant service manager Rachel Smith provided excellent service for my wife’s CRV. She was very very knowledge and courteous . Service was fast and done right!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello David, we're happy to hear you had such a positive experience with Rachel! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
I've been a die hard Toyota customer for more than two...
I've been a die hard Toyota customer for more than two decades. I wasn't happy with the new Toyotas so I decided to move to the Honda Odyssey because of great word of mouth reviews. I was pleasantly surprised. This was the smoothest new car purchase I have ever experienced. The entire staff was friendly and knowledgeable. I would definitely recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Bivy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!