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Serra Chevrolet Bartlett

(718 reviews)
Visit Serra Chevrolet Bartlett
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
New (901) 805-2364 (901) 805-2364
Used (901) 805-2470 (901) 805-2470
Service (901) 805-2447 (901) 805-2447

Reviews

(718 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Chevrolet Bartlett from DealerRater.

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From start to finish.

From start to finish..everything was great..Great sales team and a great GM..enjoyed every minute..want a fun and down to earth experience?..Trust Serra Chevrolet!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This Dealership is always very knowledgeable and

This Dealership is always very knowledgeable and professional. I always bring my car here for any service needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I just absolutely love ❤️ the new service team especially

I just absolutely love ❤️ the new service team especially the management and the full service line my service guy is Armond but Greg is always extremely helpful the manager is very hands on they always make me feel appreciated and like family when I come in I have had several Chevrolet vehicles and I have been coming to this very service department for over 10 years and I have to say this is the FIRST time I’ve gotten an all around excellent experience EVER TIME SINGLE TIME & I appreciate that

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Jorden was great!

Jorden was great! He helped us get into a car that was right at our price point

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Armand has great customer service and takes his time to

Armand has great customer service and takes his time to listen to your concerns. Keep up the great work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I wanted an oil change.

I wanted an oil change. I was given a selection to choose from. My bill for the oil change was $129.00. None of the service writers I like were there. The assistant manager didn’t have tactic communication skills.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Mathew was very helpful,He helped me pick out some tires

Mathew was very helpful,He helped me pick out some tires . He was friendly and patient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Extremely disappointed.

Extremely disappointed. They overestimated my repair costs, then left my window down with a dead battery. I had to wait for a tow driver to roll it up, completely unacceptable customer care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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The location is great and been coming for years!

The location is great and been coming for years! But I wish the hours would have not changed it made it hard for people who have a Monday -Friday job and cannot get off and I don't get off until 3P.M.! But I wish the easy of the scheduling online come back just for the oil change and other Maintenace and trying to get hold of someone is hard!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Never had a problem here.

Never had a problem here. Customer service is great and Armad was a very nice young man.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.