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Serra Chevrolet Bartlett

(624 reviews)
Visit Serra Chevrolet Bartlett
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
New (901) 805-2364 (901) 805-2364
Used (901) 805-2470 (901) 805-2470
Service (901) 805-2447 (901) 805-2447

Reviews

(624 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serra Chevrolet Bartlett from DealerRater.

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I wish y’all would stop sending me emails begging for a

I wish y’all would stop sending me emails begging for a review. Just do the service that yall do and stop asking for reviews. It gets annoying getting them all the time so here I am giving you a review. Now please stop. Best part about Serra Chevrolet was ed the sales guy that sold me the car. Surely not the finance guy I had to best with and service center was a service center. Ed went above and beyond on his job and that’s why I purchased from y’all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I enjoyed my experience with this dealership.

I enjoyed my experience with this dealership. They were nice and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I took my car in for a pool change and tire rotation.

I took my car in for a pool change and tire rotation. I didn’t have an appointment but was able to get right in and out fairly quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My car repair took half a year to fix but the gentleman

My car repair took half a year to fix but the gentleman were very polite Alex for certain but the low score is simply because of the time it took

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service!

Great service! Only had to wait about an hour! All the service writers were friendly, too!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They are always caring and looking out for me and my

They are always caring and looking out for me and my vehicles. They are trying to keep me safe and my car running without problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service manager is rude & service advisor took advantage

Service manager is rude & service advisor took advantage of my son when he dropped off my vehicle. A simple oil change turned into a 600$ bill. The service advisor called my son stupid.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

And I cared about my problem.

And I cared about my problem. She showed professionalism and knowledge about how to fix it. I didn't have to wait at all. She got it fixed, and I was very pleased with the outcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Great service fast friendly nice kind excellent

Great Great service fast friendly nice kind excellent considerate timely fashion short waiting period follow up on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service advisor was great.

The service advisor was great. I bought 4 new tires. Had to go back and get them rebalanced . Now I find that the sensors were not reset to match the display.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.