Reviews
Great work
The organization did well with the recall work on my car. Adversely, I wasn't educated about the wait time prior to my arrival or when the appointment was scheduled or rescheduled.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review, Kashon! We are pleased that you had a good experience with the Jim Keras Chevrolet service department on your recall work. Thanks also for letting us know about our failure to educate you about the wait time and rescheduling. We really appreciate you taking the time to post your feedback and your willingness to recommend us to a friend.
Great service
Great service,! Service people very helpful in maintaining all small and big issues with my vehicle !!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the positive review, Patrick! We are pleased that you had a great experience with the Jim Keras Chevrolet service department. We really appreciate you taking the time to post your feedback and your willingness to recommend us to a friend. Have a wonderful day and safe travels in your vehicle!
Great Job Servicing My Trailblazer
Great service and excellent communication I have been very satisfied with the work performed on my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the review, Travis! We are pleased that you had a great experience with the Jim Keras Chevrolet service department. We really appreciate you taking the time to post your feedback and hope you have a wonderful day! Safe travels in your Trailblazer!
Friendly employees
I experienced excellent customer service from the cashier at the desk upon entering, from the tech person outside about my car, and from the shuttle driver that drove me home. Everyone was friendly and cooperative about any questions I might have asked them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive review, Trinekia! We are pleased that you received excellent customer service from the Jim Keras Chevrolet service department. We appreciate you taking the time to post your feedback and your willingness to recommend us to a friend. Have a great day!
Dreamt service
Awesome. I will return as always. Steve is always handy to address my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review, James! We are pleased that you had a good experience with Steve and the Jim Keras Chevrolet sales department. We really appreciate you taking the time to post your feedback and your willingness to recommend us to a friend. Safe travels in your "new to you" vehicle!
Great Customer Sevices
This was one of the best experience I've had dealing with a car dealer. It was a very fast process. They also listen to my needs and help find a great car that I love.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the review, Natalie! We are very pleased that you had a great experience with the Jim Keras Chevrolet service department. We really appreciate you taking the time to post your feedback and your willingness to recommend us to a friend. Safe travels!
Great Service
2014 CHEVROLET CRUZE, Oil change. Customer Service for very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review, Gloria! We are pleased that you had a good experience with the Jim Keras Chevrolet service department and service on your Chevrolet Cruze. We appreciate you taking the time to post your feedback and your willingness to recommend us to a friend. Have a terrific day!
Great service!
Helpful and friendly staff--took the time to make sure we were completely satisfied and were patient with all our questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review, Connie! We are pleased that you had a good experience with the Jim Keras Chevrolet service department. We really appreciate you taking the time to post your feedback and your willingness to recommend us to a friend. Have a wonderful day!
Great service
Awesome thanks Brad Ballentine!!! Cannot wait to buy again In future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review, Catherine! We are thrilled that you had an great experience with Brad Ballentine and the Jim Keras Chevrolet sales department. We really appreciate you taking the time to post your feedback and your willingness to recommend us to a friend. Have a wonderful day and safe travels in your new vehicle!
CUSTOMER SERV REP
WAIT TIME WASN'T LONG. I LIKE THE ADVISE YOU GIVE TO CUSTOMERS ABOUT THEIR VEHICLES WHEN THE JOB THE DONE.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review, Correll! We are pleased that you had a good experience with the Jim Keras Chevrolet service department. We really appreciate you taking the time to post your feedback - especially about the advice we give - and your willingness to recommend us to a friend. Have a great day!