Victory Honda Of Jackson

Took my money, kept my car for 3 days, and gave me more problems than I came in with. The icing on the cake? They wrote, emailed, and asked me to return because my car needed more work (or did they mean I needed more working over?!). Don’t go…trust the reviews….don’t…I repeat…DONT TAKE YOUR CAR THERE! It’s sad because some of the people were actually trying to work….this review is asking for names. I don’t want to mention names. But it won’t accept submissions….so disregard the names I pick. However management bears responsibility.

Service department is not well run. Waiting 2hrs. Before they tell me they just pulled it in. Heard several others in the lobby with the same issues. One person left after Waiting 3 hours without getting her vehicle fixed.

It was an easy experience and the folks at Victory Honda of Jackson Tennessee are very professional people and are great to deal with

Body shop did excellent repair on my accord.thank you to all involved.I always have excellent service experience

Thank you Victory Honda (with new staff and management) that helped me drive my new 2022 Passport AWD EX-L home!!!! I appreciate all of the HARD work you all did to make that happen!!!! I loved my salesman, Mark Logan!!! It was a pleasure talking to him and learning a few things throughout the buying process. He answered all of my questions and assisted with everything to give me additional savings. Mark was very helpful in explaining in detail of what the warranties consisted of. I have purchased 5 Hondas from this particular dealership over the past 25 years. The last vehicle I purchased was in 2011 from Victory Honda. The staff are very friendly, knowledgeable and helpful thru this crazy time of vehicle inflation. My husband and I are very pleased with our purchase. Mark Logan definitely is the “Super Savings Man”. I'm still doing my "VICTORY" dance!!!! Thank you so much!!!

Don't waste your money!! Actual labor cost wAs nearly $200 per hour! My bill was nearly twice the estimate. Don't walk away RUN! Friendly service does not make up for false advertising and robbery.

No way,no way, would I recommend this service department. The right hand does not know what the left hand id doing. I went for the appointment and it was a waist of time and gas. The tech would not put the part on. I wish I had of know before wasting my time. I was told by the service advisor that they could put the part on the vehicle. It seems like the customer needs to speak to the tech since he is over doing the work not the service advisor. Awful experience at this victory Honda in Jackson tn. This review will not let me send this review unless I select yes to recommend this service center. I do not recommend this service center .

I truly can not believe what just happened. My husband has been talking to a salesman for two days about a truck they had listed. We recently had our brand new truck totaled and needed to replace it quickly as we no longer had a rental. My husband called this morning to confirm they had the truck and EVERY OPTION ON THE TRUCK! This was confirmed by the salesman. So he booked a last minute flight to Memphis ($600) followed by a $95 uber ride to the dealership only to arrive and the truck DID NOT have the options listed. Not only is this false advertising, it is complete lack of respect to double check features when someone is flying from OUT OF STATE to pick up a vehicle. Complete incompetence. On top of this the Sales Manager, AJ Asobar, got frustrated with my husband because he was upset he has now wasted two days and over a thousand dollars with the falsely advertised vehicle. As a small business owner myself, I can not imagine having this type of "leadership" in my company. It apparently was so bad another employee (Jojo) took my husband outside to apologize for the manager. The lack of accountability from a "sales manager" is appalling. If anything comes out of this, Jojo needs a promotion. Jojo seriously- Move to Atlanta, I'll give you a sales job tomorrow and you wont have to deal with that again. When asked if they would at least come down off the price thinking if they could still salvage this he could at least get back home late tonight (which tomorrow is our three year olds birthday that he will now miss almost all of) and deal with it later, they offered 1000 off. One of the options missing is a 1500 option. Now on top of the 700 already spent, he has another 150 uber ride back to the airport a 100 hotel room and another 300 plane ride home tomorrow. DO NOT USE THIS DEALERSHIP IF YOU ARE OUT OF TOWN AND SHOPPING ON HERE!!!!!

Bought my new 2022 CRV EX-L at Victory Honda in Jackson from Danny and received excellent service. Danny showed me everything about the vehicle and how it works. This is my 4th or more Vehicle that I've bought from them and they've been very courteous and helpful. It's like doing business with a family store that cares.

I WORKED WITH MARK LOGAN, "SUPER SAVINGS MAN". HE WAS VERY HELPFUL WITH MY PURCHASE OF MY 2021 HONDA ACCORD. IF YOUR LOOKING FOR A VEHICLE COME SEE MARK!!!!!