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A victory lap from Victory Honda
Thank you Victory Honda (with new staff and management) that helped me drive my new 2022 Passport AWD EX-L home!!!! I appreciate all of the HARD work you all did to make that happen!!!! I loved my salesman, Mark Logan!!! It was a pleasure talking to him and learning a few things throughout the buying process. He answered all of my questions and assisted with everything to give me additional savings. Mark was very helpful in explaining in detail of what the warranties consisted of. I have purchased 5 Hondas from this particular dealership over the past 25 years. The last vehicle I purchased was in 2011 from Victory Honda. The staff are very friendly, knowledgeable and helpful thru this crazy time of vehicle inflation. My husband and I are very pleased with our purchase. Mark Logan definitely is the “Super Savings Man”. I'm still doing my "VICTORY" dance!!!! Thank you so much!!!
Don't waste your money!! Actual labor cost wAs nearly $200 per hour! My bill was nearly twice the estimate. Don't walk away RUN! Friendly service does not make up for false advertising and robbery.
No way,no way, would I recommend this service department.
No way,no way, would I recommend this service department. The right hand does not know what the left hand id doing. I went for the appointment and it was a waist of time and gas. The tech would not put the part on. I wish I had of know before wasting my time. I was told by the service advisor that they could put the part on the vehicle. It seems like the customer needs to speak to the tech since he is over doing the work not the service advisor. Awful experience at this victory Honda in Jackson tn. This review will not let me send this review unless I select yes to recommend this service center. I do not recommend this service center .
FALSE ADVERTISING - POOR MANAGEMENT
I truly can not believe what just happened. My husband has been talking to a salesman for two days about a truck they had listed. We recently had our brand new truck totaled and needed to replace it quickly as we no longer had a rental. My husband called this morning to confirm they had the truck and EVERY OPTION ON THE TRUCK! This was confirmed by the salesman. So he booked a last minute flight to Memphis ($600) followed by a $95 uber ride to the dealership only to arrive and the truck DID NOT have the options listed. Not only is this false advertising, it is complete lack of respect to double check features when someone is flying from OUT OF STATE to pick up a vehicle. Complete incompetence. On top of this the Sales Manager, AJ Asobar, got frustrated with my husband because he was upset he has now wasted two days and over a thousand dollars with the falsely advertised vehicle. As a small business owner myself, I can not imagine having this type of "leadership" in my company. It apparently was so bad another employee (Jojo) took my husband outside to apologize for the manager. The lack of accountability from a "sales manager" is appalling. If anything comes out of this, Jojo needs a promotion. Jojo seriously- Move to Atlanta, I'll give you a sales job tomorrow and you wont have to deal with that again. When asked if they would at least come down off the price thinking if they could still salvage this he could at least get back home late tonight (which tomorrow is our three year olds birthday that he will now miss almost all of) and deal with it later, they offered 1000 off. One of the options missing is a 1500 option. Now on top of the 700 already spent, he has another 150 uber ride back to the airport a 100 hotel room and another 300 plane ride home tomorrow. DO NOT USE THIS DEALERSHIP IF YOU ARE OUT OF TOWN AND SHOPPING ON HERE!!!!!
Bought my new 2022 CRV EX-L at Victory Honda in Jackson...
Bought my new 2022 CRV EX-L at Victory Honda in Jackson from Danny and received excellent service. Danny showed me everything about the vehicle and how it works. This is my 4th or more Vehicle that I've bought from them and they've been very courteous and helpful. It's like doing business with a family store that cares.
2021 HONDA ACCORD
I WORKED WITH MARK LOGAN, "SUPER SAVINGS MAN". HE WAS VERY HELPFUL WITH MY PURCHASE OF MY 2021 HONDA ACCORD. IF YOUR LOOKING FOR A VEHICLE COME SEE MARK!!!!!
I got new car purchased couple months ago victory honda The my first payment was scammed by Victory Honda. They are still not money back. Managers and sale are all scam, lies.. Don't ever go. Don't buy.
ASK FOR MARK LOGAN "SUPER SAVINGS MAN"
I BOUGHT MY 2021 HONDA CRV SE FROM MARK LOGAN AT VICTORY HONDA IN JACKSON, TN. "SUPER SAVINGS MAN. HE WAS VERY KNOWLEDGEABLE AND WAS VERY NICE. HE MADE MY CAR BUYING SO EASY. I WOULD SAY IF YOU ARE IN THE MARKET FOR A VEHICLE GO SEE MARK AT VICTORY HONDA JACKSON.
DO NOT BUY FROM MARK LOGAN
Please do NOT purchase your car at Victory Honda of Jackson The salesman, Mark Logan is extremely RUDE, HIGHLY INCOMPETENT & DISRESPECTFUL. After paying almost $30k for a Honda IN FULL, the salesman, Mark would not assist us in getting my Second key ($350 key) to my car (which was paid for months ago when we paid for the car). He actually hung up in my face when I called today. He doesn’t care about the customer nor the car after receiving his commission on our purchase. Please do not shop with Victory Honda (Jackson, TN) nor Mark. You will not receive any assistance on your very expensive purchase.
Mr. Mark is the best in Customer Service
I visit victory Honda in Jackson TN last week and meet Mr. Mark. He help me to decide what kind of vehicle I need for my needs and give me all the Information I needed to decide if this is the right one for me. he has so much knowledge about cars and he is not pushy to close the deal. he make sure that you leave the dealership with satisfaction. Mr.Mark milk is an amazing person to close the deal with. I highly recommend Mr. Mark for every buyer. Mr. mark make sure that I have to spend less time in the dealership because I have a busy schedule that day and he close the deal with me in just 30 mins. I was out of the door with my new vehicle in no time. once again thank you Mr. Mark.