Cookeville Honda

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(146 reviews)
Visit Cookeville Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed

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New (888) 831-1048 (888) 831-1048
Used (888) 831-4588 (888) 831-4588
Service (888) 829-8064 (888) 829-8064

Inventory

See all 137 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since February 2020.
Need financing on a Honda in the Cookeville region including Crossville McMinnville or Sparta TN? Our financial specialist at Cookeville Honda are available to help you today. Even if you have bad credit poor credit bankruptcy or a first time buyer with no credit you can trust Cookeville Honda to work with you to obtain financing in the Cookeville region of Central Tennessee. With years of experience in securing low rate long-term loans and leases you will get a financing package that suits your needs and will fit your budget. Our team of finance experts walk you through the entire process of getting a car loan or lease in Cookeville
Get Paid For Your Trade at Cookeville Honda - Home of the Car Doc

Service center

Phone number (888) 829-8064

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–4:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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3.0

Salesman was helpful. Everyone else acting like I was a...

Salesman was helpful. Everyone else acting like I was a bother. Maybe it was because I was a cash customer and they couldn’t up sale me on all the gap insurance and extended warranties. I haven’t received a follow up call from anyone at the dealership. I drove an hour and half to get to the dealership. If I hadn’t really liked the vehicle, I would have walked out.

3.0

Salesman was helpful. Everyone else acting like I was a...

Salesman was helpful. Everyone else acting like I was a bother. Maybe it was because I was a cash customer and they couldn’t up sale me on all the gap insurance and extended warranties. I haven’t received a follow up call from anyone at the dealership. I drove an hour and half to get to the dealership. If I hadn’t really liked the vehicle, I would have walked out.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Outstanding customer care

Hailey Smelcer was great to work with in our search for a used vehicle. Even though we didn't end up purchasing a vehicle from Cookville Honda, she communicated with us on a regular basis making suggestions for possible vehicles. Hailey responded promptly to our text messages and just had an overall care and concern for what we were looking for in a vehicle for our daughter's first car.

5.0

Outstanding customer care

Hailey Smelcer was great to work with in our search for a used vehicle. Even though we didn't end up purchasing a vehicle from Cookville Honda, she communicated with us on a regular basis making suggestions for possible vehicles. Hailey responded promptly to our text messages and just had an overall care and concern for what we were looking for in a vehicle for our daughter's first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Service Department is top notch in my opinion. Very...

Service Department is top notch in my opinion. Very professional service from check in with Bob to check out. Been there twice and will return when service is needed in the future.

5.0

Service Department is top notch in my opinion. Very...

Service Department is top notch in my opinion. Very professional service from check in with Bob to check out. Been there twice and will return when service is needed in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

Easiest car purchase I have ever made. Dillon Flowers...

Easiest car purchase I have ever made. Dillon Flowers was Excellent...patient..professional..honest...and kind! All information was given prior to arrival by the sales manager Bryan Seagraves. I would highly recommend this company!

5.0

Easiest car purchase I have ever made. Dillon Flowers...

Easiest car purchase I have ever made. Dillon Flowers was Excellent...patient..professional..honest...and kind! All information was given prior to arrival by the sales manager Bryan Seagraves. I would highly recommend this company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Dan Threet was AMAZING! We don’t live locally and he went...

Dan Threet was AMAZING! We don’t live locally and he went above and beyond to help us find our dream family car all without stepping foot on the property! He acted quickly, professionally, and got us the deal we were looking for! Thank you Dan and Cookeville Honda for your hard work and amazing service!

5.0

Dan Threet was AMAZING! We don’t live locally and he went...

Dan Threet was AMAZING! We don’t live locally and he went above and beyond to help us find our dream family car all without stepping foot on the property! He acted quickly, professionally, and got us the deal we were looking for! Thank you Dan and Cookeville Honda for your hard work and amazing service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

I am greatly appreciative of how well I was treated by my...

I am greatly appreciative of how well I was treated by my salesman Dan I call him all the time with questions and he doesn't hesitate to help

5.0

I am greatly appreciative of how well I was treated by my...

I am greatly appreciative of how well I was treated by my salesman Dan I call him all the time with questions and he doesn't hesitate to help

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

I walked in with a lower credit score got financed with a...

I walked in with a lower credit score got financed with a low apr bc I had previously done business with Honda and fell in a category of good standing with them for a new hrv thing is awesome ride awd with almost every option that Johnny Thomas the man to see the whole team was nice and it was hassle free I highly recommend this dealership they do treat you right

5.0

I walked in with a lower credit score got financed with a...

I walked in with a lower credit score got financed with a low apr bc I had previously done business with Honda and fell in a category of good standing with them for a new hrv thing is awesome ride awd with almost every option that Johnny Thomas the man to see the whole team was nice and it was hassle free I highly recommend this dealership they do treat you right

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Outstanding customer care

My experience at Cookeville Honda was excellent. We bought a used 2020 Honda CR-V. The process was smooth and enjoyable. Our sales rep Dan Threet was amazing. The car we bought had a small dent. He promised it would get fixed, and he followed through, including having the car delivered to our house when the repair was done. We couldn't even find where the dent was. This kind of service is hard to find and we recommend Cookeville Honda without reservation. We will certainly be back.

5.0

Outstanding customer care

My experience at Cookeville Honda was excellent. We bought a used 2020 Honda CR-V. The process was smooth and enjoyable. Our sales rep Dan Threet was amazing. The car we bought had a small dent. He promised it would get fixed, and he followed through, including having the car delivered to our house when the repair was done. We couldn't even find where the dent was. This kind of service is hard to find and we recommend Cookeville Honda without reservation. We will certainly be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the feedback, Richard! We look forward to working with you again.

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5.0

Fabulous service

I went to Honda to see about trading in my car and Dan was so great, he showed a few cars and helped me pick out the perfect one. The best part was he didn’t pressure me in to buy a car. If your looking for a new or used car Honda of Cookeville is the place. Thanks Dan Threet

5.0

Fabulous service

I went to Honda to see about trading in my car and Dan was so great, he showed a few cars and helped me pick out the perfect one. The best part was he didn’t pressure me in to buy a car. If your looking for a new or used car Honda of Cookeville is the place. Thanks Dan Threet

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Fantastic Experience, Best Sales Person

Too bad there weren't 6 stars!!!...Dan Threet took care of the experience from the start as someone who truly cares about how the customer perceives the whole dealership...If not the whole vehicle brand! He worked with me via email for at least 2-3 weeks before I could arrange a visit (85 miles away). He picked up that I was trying my best to be pragmatic about the choices I was looking for and offered about 5 CR-V choices off the bat to narrow down to the right car quicky. He was NEVER pushy and really spent a lot of time on the whole visit...Then I came to find out he was actually working on his day off! Who does that?! Someone who loves his job, truly. We actually ended up in a car we didn't think we could afford, originally, and are absolutely loving the driving experience!!! These guys really do go above and beyond for the customer's benefit! Can't forget to mention that Braedon also made the financing part of the experience about as easy as anyone could make it! How many times has anyone had a great deal done with an exceptional salesperson then it got soured a bit at the end with hidden fees and pushy parts of fine print... Well, not this time: He actually had the same "above and beyond" approach to his part! To top it off, they actually had a bow for the car!! That definitely sealed the deal 😁👍 The extra miles to come check out some good cars was more than worth the effort and that could only have been done by an exceptional team! Glad we did--We were blessed in our experience!

5.0

Fantastic Experience, Best Sales Person

Too bad there weren't 6 stars!!!...Dan Threet took care of the experience from the start as someone who truly cares about how the customer perceives the whole dealership...If not the whole vehicle brand! He worked with me via email for at least 2-3 weeks before I could arrange a visit (85 miles away). He picked up that I was trying my best to be pragmatic about the choices I was looking for and offered about 5 CR-V choices off the bat to narrow down to the right car quicky. He was NEVER pushy and really spent a lot of time on the whole visit...Then I came to find out he was actually working on his day off! Who does that?! Someone who loves his job, truly. We actually ended up in a car we didn't think we could afford, originally, and are absolutely loving the driving experience!!! These guys really do go above and beyond for the customer's benefit! Can't forget to mention that Braedon also made the financing part of the experience about as easy as anyone could make it! How many times has anyone had a great deal done with an exceptional salesperson then it got soured a bit at the end with hidden fees and pushy parts of fine print... Well, not this time: He actually had the same "above and beyond" approach to his part! To top it off, they actually had a bow for the car!! That definitely sealed the deal 😁👍 The extra miles to come check out some good cars was more than worth the effort and that could only have been done by an exceptional team! Glad we did--We were blessed in our experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so so much, Chris! It is customers like you that help us create such a strong family atmosphere here at out dealership.

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