Reviews
Dealership installed incorrect tires.
Dealership installed incorrect tires. I requested same tires to install that were currently on the car.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at General Manager at cchiv@group1auto.com so we can work toward a resolution.
They did the work on time at a reasonable price.
They did the work on time at a reasonable price. The service manager was extremely nice, explaining everything that was done. Not particularly happy to see they moved the lounge to the dealership floor where it is quite noisy because of the salesman BSing the entire time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. General Manager cchiv@group1auto.com
Ruben and Jarad were a lot of help.
Ruben and Jarad were a lot of help. Very courteous. Jarad helped me set up my radio with Sirius
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks for your praise and kind comments about Ruben and Jarad. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone was more than willing to make the deal.
Everyone was more than willing to make the deal. It all worked out in the end!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Quick and easy.
Quick and easy. Scheduled appointment and w everything was on time. Made for a great day
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
There was an issue with my invoice.
There was an issue with my invoice. I brought it to the service personnel and he fixed it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Appearance tops, service in and out very smoothly and
Appearance tops, service in and out very smoothly and orderly. Ms Heather Pope a great member of your team . Her compassion , handling of our purchase was flawless Fully satisfied with the new vehicle and price . Our family has always been a Honda owner !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rodney, thanks for your praise and kind comments about Ms Heather Pope. We are always more than happy to assist you if anything else comes up. Take care!
Great service and fast!
Great service and fast! They have always been very helpful and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Pat Peck Honda! We are always more than happy to assist you if anything else comes up. Take care!
Service department is professional, friendly and
Service department is professional, friendly and efficient when providing service to my car. Shout out to Tammy and Jason!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to Tammy and Jason here at Pat Peck Honda! We are always more than happy to assist you if anything else comes up. Take care!
Ms Pope was outstanding and a great member of your team.
Ms Pope was outstanding and a great member of your team. Friendly, thoughtful and most professional and knowledgeable of all Honda products !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Rodney, thank you for your kind review; we are happy to pass your comments to Ms Pope here at Pat Peck Honda! Feel free to reach out to us if you need anything. Have a wonderful day.