[{"id":94770,"firstName":"Shemeeka","lastName":"Patrick","titleText":"Service Concierge","shortBioText":"","emailTxt":"sfranklin@acuraofjackson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jomary2/af6f7967-8c43-41b9-9dbc-af228ae046de.jpg","drDealerId":26872,"certifiedEmployee":false},{"id":94747,"personPtyId":40166286,"firstName":"Alan","lastName":"Moore","titleText":"New Car Director","emailTxt":"amoore@acuraofjackson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jomary2/2c8fc353-7572-4155-8b64-8e61979920e8.jpg","drDealerId":26872,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":94748,"personPtyId":40166104,"firstName":"Tim","lastName":"Schear","titleText":"GENERAL MANAGER","emailTxt":"tschear@acuraofjackson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jomary2/c99977b6-ae5f-4a15-9f2a-811262af3e50.jpg","drDealerId":26872,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":94749,"firstName":"Arthur","lastName":"Brown","titleText":"Service Advisor","shortBioText":"","emailTxt":"abrown@acuraofjackson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jomary2/b048306a-a7c5-4e12-9423-ea1e2aeff287.jpg","drDealerId":26872,"certifiedEmployee":false},{"id":94761,"firstName":"Matt","lastName":"Milner","titleText":"FINANCE MANAGER","emailTxt":"mmilner@acuraofjackson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/users/mtierney/1724f5f6-92db-46eb-9eaf-18b8eb5ff50d.jpg","drDealerId":26872,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":94753,"firstName":"Harry","lastName":"Burden","titleText":"Sales Manager","emailTxt":"hburden@acuraofjackson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jomary2/2283a142-4935-46c7-a4ad-68024927bf83.jpg","drDealerId":26872,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":94754,"firstName":"Hassan","lastName":"LIndsey","titleText":"Finance Manager","shortBioText":"","emailTxt":"hlindsey@acuraofjackson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jomary2/8987b969-52d2-40b2-b279-9d292dafb73c.jpg","drDealerId":26872,"certifiedEmployee":false},{"id":94756,"firstName":"Jody","lastName":"Cummins","titleText":"Parts Manager","shortBioText":"","emailTxt":"jcummins@acuraofjackson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jomary2/8023453d-ffbb-4d7c-bc00-3ad75c9de08e.jpg","drDealerId":26872,"certifiedEmployee":false},{"id":444379,"personPtyId":40192031,"firstName":"Eric","lastName":"Stallworth","titleText":"Sales Associate","emailTxt":"estallworth@acuraofjackson.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":26872,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:30 PM

Acura of Jackson Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:30 PM

Tuesday

7:00 AM - 6:30 PM

Wednesday

7:00 AM - 6:30 PM

Thursday

7:00 AM - 6:30 PM

Friday

7:00 AM - 6:30 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2006

Come see what makes Acura of Jackson such an outstanding dealership by visiting us our greater Brandon, Clinton and Madi

...

son, MS area dealership. We offer our customers a variety of world class automotive services at one convenient location. We maintain an extensive inventory of new Acura cars in greater Jackson and certified pre-owned Acura vehicles. Begin browsing for a new Acura from the comfort of your home by visiting our searchable new car and SUV inventory online. If you plan on financing your new or used Acura vehicle in the greater Mississippi area, the Acura of Jackson auto finance team is ready to assist you.

"Cross The Line To Low Prices..Countyline"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
56 lifetime reviews. Includes reviews of Acura of Jackson from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 1, 2018

    Second vehicle from this dealership since 2016 due to excellent customer service at all levels for a dependable high quality SUV. Service department is... receptive to any questions/issues.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 25, 2018

    I was disappointed that a fuel treatment charge was added to my bill after the fact I had not been told of that charge and had not approved it beforehand.... In the future please be up front with your charges

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2018

    Wade Williams, the service advisor was very helpful and accurate in diagnosing the problem. Wade was thorough, courteous and professional. I would rate... him a 5 on a scale of 1 to 5

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2018

    Arthur is very knowledgeable, attentive, and responsive to customer needs. I highly recommend his knowledge and expertise to anyone who ask. The service... is great!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2018

    Acura of Jackson is the best dealership I have ever experienced! I became an Acura owner in 2005 and at that time started receiving the best of service... from the sales dept. (Alan Moore) to service concierge Shemeeka and the only service advisor I use Arthur Brown. These are some great people with great attitudes. I am always acknowledged and greeted by any employee I encounter when I visit. It’s because of there wonderful dedication I have become an Acura customer for life.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 2, 2018

    It was easy to make an appointment with the service department and to secure a loaner vehicle. All of the staff was friendly, and I was notified as soon... as my car was ready.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 21, 2018

    I have purchased my last two vehicles here, and my next purchase will definitely be from here! Everyone always goes above and beyond the typical parameters... of customer service!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alan Moore

    New Car Director

    NOT RATED

    Tim Schear

    GENERAL MANAGER

    NOT RATED

    Matt Milner

    FINANCE MANAGER

    NOT RATED

    Harry Burden

    Sales Manager

    NOT RATED

  • 5.0 out of 5
    September 11, 2018

    Customer service experience was top notch. Diagnosis was pinpoint regarding the replacement of right front tire. Arthur Brown, our service advisor inspected... the entire car to make sure everything else was ok.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 9, 2018

    It is a pleasure to always service our vehicle at this dealership. We drive from two hours away to always come here. Everyone is always so helpful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arthur Brown

    Service Advisor

    NOT RATED

  • 4.0 out of 5
    August 21, 2018

    I had an important appointment to attend so they helped me to get serviced quickly. I enjoyed complementary snacks and water while I waited. Checkout was... pleasant.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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Acura of Jackson

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