James Collins Ford

Rectangle 48
Sales 9:00 AM - 6:00 PM
Service Closed

James Collins Ford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:30 PM

Tuesday

7:00 AM - 5:30 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 5:30 PM

Friday

7:00 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 1999

Louisville Ford Dealership, Founded 1984. Full-service Ford Dealership with a staff of FORD Certified professionals in o

...

ur Sales, Service, Parts, and Bodyshop. We carry the complete line of New Ford Vehicles. Offering no charge service loaners. New vehicle retail pricing is FORD Employee A/Z Plan less all currently applicable cash rebates and lease conquest incentives. Must provide A/Z Plan PIN at time of sale. Non-A/Z Price slightly higher. While every step is taken to assure correct vehicle information, James Collins Ford is not responsible for errors. See sales department for complete details

"James Collins Ford ... We're here to Help!"

Service

Oil, Filter Change

$19.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 7, 2017

    The best dealership in Kentucky and Southern Indiana for both new and used cars and the service department is excellent.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 4, 2016

    the best car buying experience we have ever had. John Ramsey is terrific to work with. The financing was easy. The staff was wonderful. If you are looking... for a car this is the dealership to go to .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 25, 2014

    Al Jones and the Downtown Ford group are a top notch group of people. I bought a 2003 Ford Expedition; it needed repairs and they hands down jumped on... it right away. I've also had a car to drive around during these repairs. They've got the best prices in town and I'd recommend them to anybody looking to buy new or used.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2015

    I bought my first car from James Collins Ford, I had a great buying experience. My sales person was John Ramsey, I would highly recommend going to James... Collins Ford.

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 19, 2014

    Top notch sales man John Ramsey competitive prices and free loaner we will be back definitely

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2014

    the salesman knew exactly what I wanted and gave me the best price. When I had to have my oil changed the service was impeccable and timely I would highly... recommend anyone to go to downtown Ford.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 28, 2014

    the salesman knew exactly what I wanted and gave me the best price. When I had to have my oil changed the service was impeccable and timely I would highly... recommend anyone to go to downtown Ford.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 22, 2014

    After trying to work with high pressure dealerships in two other states, We decided it would be worth driving over 300 miles to get the Car I had been... searching for. Lou and Al are experienced, knowledgeable, honest and courteous. They went the extra mile and helped me get all the discounts I was entitled to. Just the dealer I was looking for.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 25, 2012

    A little battling with the salesman and sales manager prevented 5 stars. I realize it's somewhat expected, but doesn't deserve 5 stars, either. Overall,... it ended with the purchase of a fine vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    April 14, 2012

    Downtown Ford is an excellent facility to purchase a car. Our salesman, Gill Robbins, was amazing and I would highly recommend him to anyone. They were... very easy to deal with, no pressure, no haggle, just get the sale done.

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    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
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