James Collins Ford

(5.0) 11 reviews

Dealer on Cars.com since June 1999

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 5:00 PM
Service Closed
Mon 9:00 AM - 6:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 6:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 5:30 PM
Tue 7:00 AM - 5:30 PM
Wed 7:00 AM - 5:30 PM
Thu 7:00 AM - 5:30 PM
Fri 7:00 AM - 5:30 PM
Sat Closed
Sun Closed

Reviews

5.0
11 lifetime reviews.
  • Top Notch service all around!!!!

    Al Jones and the Downtown Ford group are a top notch group of people. I bought a 2003 Ford Expedition; it needed repairs and they hands down jumped on... it right away. I've also had a car to drive around during these repairs. They've got the best prices in town and I'd recommend them to anybody looking to buy new or used.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Attorney

    The best dealership in Kentucky and Southern Indiana for both new and used cars and the service department is excellent.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best car buying experience

    the best car buying experience we have ever had. John Ramsey is terrific to work with. The financing was easy. The staff was wonderful. If you are lo...oking for a car this is the dealership to go to .

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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Service & Repair

Service Reviews

5.0

1 lifetime reviews of the Service Department.

  • Low pressure high value

    Top notch sales man John Ramsey competitive prices and free loaner we will be back definitely

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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Service Pricing

    Oil, Filter Change

    $19.95 and up*

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since June 1999

Highest Review Rated & Most Trusted Louisville Ford Dealership, Founded 1984. Full service Ford Dealership with a staff of certified professionals in our Sales Service, Parts and Body shop. We carry the complete line of new Ford cars and light duty trucks. Our pre-owned inventory includes Ford, Lincoln, Mercury as well as a fine selection of quality domestic and import vehicles. We feature a daily $19.95 Motorcraft oil change special for most vehicles. We also have a free 2 day service loaner car program for customers who purchased their vehicle from us.

"James Collins Ford ... We're here to Help!"
James Collins Ford
809 S 5th St Louisville, KY 40203
New (866) 526-0181
Used (888) 571-0260
Service (866) 671-8845
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