James Collins Ford

Very friendly low pressure sales force. High quality used cars at very reasonable prices. Easy financial arrangements. If they didn’t have what you... want, very willing to search for exactly the car you want. Will look there again the next time I need a vehicle.

the GM have attitude and not recommande shopping, they will over price, use truecare for your price, dont let them false items to your loan, go elsewhere... for your financial

Quick response to inquiry. Very friendly and professional. Highly recommend this dealership to anyone in the market for a new or used car. Happy Car Shopping!

Purchasing a vehicle out of town is not for everybody, because different buyers have different needs, but Daniel, Jason, and Becky were very accommodating... to my needs as a buyer and I recommend James Collins Ford to anyone interested in purchasing any vehicle, local or out of town. Here are my reasons: 1. They don't post "bait" vehicles they don't actually have to lure customers to their dealership, then offer to "find you one just like it" that is not as nice for the same price. They actually have the vehicles they advertise. 2. They don't take off the destination/delivery fee as a discount and then tack it back on to the sales order as an upcharge, or use any other type of "shifty" discounts. 3. They don't keep you "on the line" with a deal for weeks until prices go down then try to come back and sell you the vehicle at last month's prices. 4. They don't pressure you to use their dealership's credit app when you're already pre-approved with Ford Credit. You can apply for credit with Ford multiple times over the course of 14 days and they'll only run your credit once, but each time you apply you should make sure the information you enter is exactly the same, and designate the dealership you're working with so they are able to access your application from Ford. This also helps Ford know you are only financing one vehicle and not 5. 5. They are willing to email you a copy of the sales contract to review and collect an earnest money payment to hold your vehicle, for a VERY SHORT time, so you can pick up your vehicle. This is where you must be an accommodating buyer and hurry up and get there to sign and drive, because someone else may be ready to buy your vehicle if you don't show up at the agreed time. Like I said, it's not for everybody. There's a lot of time and effort involved in shopping for and buying a vehicle out of town, but if you find the vehicle you like at James Collins you're in good shape because they like out of town sales and treat their customers very well.

This dealership is top notch. We drove 25 minutes to get to downtown and it was so worth it. From Dave calling me back and offering to stay open late... for us to get there, to Gil showing us the car and taking us out driving, then on to Chris with Financing this experience was wonderful. I have visited many car lots within the past week and have been very dissappointed with the customer service and poor attitudes. This place is AMAZING!! Everyone was so friendly and inviting. Go see them for your car buying you'll be glad you did.

This is by far one of the worst dealership's in this entire state..... they lie to you about what is being done to your vehicle, cuss you out when you... disagree with them, and then pass all of their service mistakes on to other dealers..... i wouldn't buy a doghouse from these people. Or let them work on it..... 100% unprofessional in everyway..!!!

The best dealership in Kentucky and Southern Indiana for both new and used cars and the service department is excellent.

the best car buying experience we have ever had. John Ramsey is terrific to work with. The financing was easy. The staff was wonderful. If you are looking... for a car this is the dealership to go to .

I bought my first car from James Collins Ford, I had a great buying experience. My sales person was John Ramsey, I would highly recommend going to James... Collins Ford.

Al Jones and the Downtown Ford group are a top notch group of people. I bought a 2003 Ford Expedition; it needed repairs and they hands down jumped on... it right away. I've also had a car to drive around during these repairs. They've got the best prices in town and I'd recommend them to anybody looking to buy new or used.