Byerly Ford

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Byerly Ford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 1999

Welcome to Byerly Ford in Louisville, Kentucky! Byerly Ford has been serving the Louisville area for new Fords and Pre-o

...

wned cars for over 75 years. For a new Ford or used car or truck in the Louisville area visit Byerly Ford! We carry all the latest new Ford models, and our expert sales staff will help you find the perfect new or used vehicle to fit your lifestyle. Byerly Ford is one of the leading Ford dealerships in the region selling cars and trucks in Louisville, Lexington, Cincinnati, and Southern Indiana. Byerly Ford offers excellent customer service.

"Nobody Beats a Byerly Deal!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
158 lifetime reviews.

Read reviews that mention:

  • 5.0 out of 5
    February 8, 2021

    Took me by surprise , after a year of searching, I found the perfect vehicle and team that made the purchase " a buying pleasure". Knowledgeable, friendly... employees, Especially Karen Wheeler(Sales), Over the top customer experience. Love my Vehicle, Thanks for Everything!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 9, 2021

    Very fast service. Also customer service very Informative

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • July 22, 2018

    In July bought a new Explorer from Byerly Ford. Tom Hyland was our salesman. Throughout there was no pressure to make a deal and all terms were totally... honored. They made our buying experience easy and a pleasure. In fact TOO EASY!!! We will refer them to all of our friends and family. We will gladly return to Byerly anytime the need arises with no hesitation.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Roy for the review. Tom is a great guy and a great Salesman! We are very pleased that your experience was a very positive one! Nobody Beat...s a Byerly Deal!

  • 5.0 out of 5
    January 3, 2021

    Karen Wheeler just helped me get another great car from Byerly!! It is always great to work with Karen as she listens to what my needs are and works to... fill every one of them. She does all the work so I just show up, sign paperwork, and go home happy. I like that she is a prayerful person too and very trustworthy I never have to worry about being taken advantage of by her. Her hard work and dedication to customer service builds a solid reputation for Byerly

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 19, 2020

    I would never purchase a car anywhere else! The people are great to deal with, amazing service, they go out of their way to help!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 4, 2020

    Fast friendly service everyone was knowledgeable about our concerns and Byerley in nearby

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  • 5.0 out of 5
    November 26, 2020

    After dealing with Larry Winning one time. I always buy my Vehicles from Byerly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else, we can do for you! Safe travels.

  • 5.0 out of 5
    November 10, 2020

    I would highly recommend Byerly Ford to anyone. We?ve had nothing but excellent service from them the entire time we?ve owned our car.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Troy, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our busi...ness! We hope to see you again in the future! Take care!

  • 2.0 out of 5
    October 1, 2020

    Went to look for a used car. Then decided to go new. But it didn't matter either way. Evidently unless you have a good glow around you they are not interested.... No return calls or emails for 4 days. Even left and sent 3 messages to be contacted by Greg Daunhauer the owner, and I am still waiting. This is not first time he has blown me off. Coustomer service is not their strong point. Or any point really.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, we always strive to do 100 percent for all of our customers so we?re extremely disappointed to hear of your negative experience with us. Pleas...e give us a call at (502) 448-1661 and we will do our best to make this better. We hope to hear from you soon.

  • 5.0 out of 5
    September 7, 2020

    Always efficient and thorough in all service activities. Kept me informed throughout the process and finished the job in a timely manner.

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    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Roy, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope... you'll consider us again in the future!

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