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Byerly Ford

(1,800 reviews)
2022 state dealer award
View 8 awards
2022 state dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(1,800 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byerly Ford from DealerRater.

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Byerly Ford is a great place to purchase a new or used car. I have bought two like new used bronco and ranger from them in the last year, no problems with them. my wife and I worked with two different sales people in the year, and both help save us a lot of money. I just purchased the ranger two weeks ago from Melissa Hall, she's a great saleslady to get you a good deal.

Byerly Ford is a great place to purchase a new or used car. I have bought two like new used bronco and ranger from them in the last year, no problems with them. my wife and I worked with two different sales people in the year, and both help save us a lot of money. I just purchased the ranger two weeks ago from Melissa Hall, she's a great saleslady to get you a good deal.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
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Richard went above and beyond to get the insurance company to cover my car so that all I would have to pay my $500 deductible. Before his hard work I would have had to pay $1,000. This is the third time I have had body work on different cars. Their work is awesome.

Richard went above and beyond to get the insurance company to cover my car so that all I would have to pay my $500 deductible. Before his hard work I would have had to pay $1,000. This is the third time I have had body work on different cars. Their work is awesome.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Ty Cahoe helped us purchase our 2024 Maverick and made it a very positive experience. We were treated well and not pushed in any way. Everyone we encountered was friendly, helpful, and knowledgeable. We would recommend Byerly and Ty to anyone

Ty Cahoe helped us purchase our 2024 Maverick and made it a very positive experience. We were treated well and not pushed in any way. Everyone we encountered was friendly, helpful, and knowledgeable. We would recommend Byerly and Ty to anyone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Tyler and the team provided me with the fastest and most reliable vehicle purchasing experience I’ve ever had. They fulfilled all their promises, and I’ll only be buying vehicles from them in the future.

Tyler and the team provided me with the fastest and most reliable vehicle purchasing experience I’ve ever had. They fulfilled all their promises, and I’ll only be buying vehicles from them in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Just wanted to say thanks to the team at Byerly Ford. First time I've bought a new/used car in quite a while and they made the process very comfortable. Ended up with a 2023 Explorer with low miles. Price was competitve without having to negotiate and didnt feel pressured by salesman(Matt) or finance dept. Great experience and would highly recomend Byerly Ford and Matt to anyone. John R - Louisville

Just wanted to say thanks to the team at Byerly Ford. First time I've bought a new/used car in quite a while and they made the process very comfortable. Ended up with a 2023 Explorer with low miles. Price was competitve without having to negotiate and didnt feel pressured by salesman(Matt) or finance dept. Great experience and would highly recomend Byerly Ford and Matt to anyone. John R - Louisville

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi John, we are very happy to have provided you with such a positive experience! We are more than happy to assist you if anything else comes up. Take care!

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Great service and very effeicient transaction. Would definitley recommend Byerly Ford and Matt and the team who made it happen.

Great service and very effeicient transaction. Would definitley recommend Byerly Ford and Matt and the team who made it happen.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Was sold a car told clean carfax no engine light. On my drive home the engine light came on I have a clogged converter Ann?s a turbo issue

Was sold a car told clean carfax no engine light. On my drive home the engine light came on I have a clogged converter Ann?s a turbo issue

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello John, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (502) 448-1661 so we can make your experience a positive one.

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Great Inventory Selection. Very friendly staff who is very helpful and straightforward. Would recommend to anyone for their vehicle needs!

Great Inventory Selection. Very friendly staff who is very helpful and straightforward. Would recommend to anyone for their vehicle needs!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great inventory selection. Very friendly staff who is helpful and straightforward. Great place to go for your vehicle needs

Great inventory selection. Very friendly staff who is helpful and straightforward. Great place to go for your vehicle needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I can’t say enough good about my recent experience buying my Ford Maverick at Byerly Ford. Helen, David, Trevor, Gene and Lavonda made what is normally a difficult process almost a pleasure. I worked with them through texting and in person. They were all efficient, polite and never pushy. They are all a tremendous asset to Byerly Ford and Ford in general. Bravo!

I can’t say enough good about my recent experience buying my Ford Maverick at Byerly Ford. Helen, David, Trevor, Gene and Lavonda made what is normally a difficult process almost a pleasure. I worked with them through texting and in person. They were all efficient, polite and never pushy. They are all a tremendous asset to Byerly Ford and Ford in general. Bravo!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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