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Byerly Ford

4.5
(1,753 reviews)
Visit Byerly Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2022 state dealer award View 8 awards
2022 state dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (502) 434-5412 (502) 434-5412
Used (502) 434-5360 (502) 434-5360
Service (877) 757-4162 (877) 757-4162

Inventory

See all 252 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2022.
Welcome to Byerly Ford in Louisville Kentucky! Byerly Ford has been serving the Louisville area for new Fords and Pre-owned cars for over 75 years. For a new Ford or used car or truck in the Louisville area visit Byerly Ford! We carry all the latest new Ford models and our expert sales staff will help you find the perfect new or used vehicle to fit your lifestyle. Byerly Ford is one of the leading Ford dealerships in the region selling cars and trucks in Louisville Lexington Cincinnati and Southern Indiana. Byerly Ford offers excellent customer service.
Nobody Beats a Byerly Deal!

Service center

Phone number (877) 757-4162

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

4.5
(1,753 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I felt No pressure when buying my car the dealership was

I felt No pressure when buying my car the dealership was easy to work with. Saleman was fantastic!

5.0

I felt No pressure when buying my car the dealership was

I felt No pressure when buying my car the dealership was easy to work with. Saleman was fantastic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

The service department is extremely helpful.

The service department is extremely helpful. I used to go to a different dealership & the service department was a nightmare to deal with. Car troubles can be frustrating but everyone I encountered genuinely cared about helping me out.

5.0

The service department is extremely helpful.

The service department is extremely helpful. I used to go to a different dealership & the service department was a nightmare to deal with. Car troubles can be frustrating but everyone I encountered genuinely cared about helping me out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

They are very prompt and informative.

They are very prompt and informative. No pressure They have the best deal in town.

5.0

They are very prompt and informative.

They are very prompt and informative. No pressure They have the best deal in town.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Recently bought a '18 Expedition Platinum and Dakota J.

Recently bought a '18 Expedition Platinum and Dakota J. was our sales person. I detest buying a car from a dealer/lot, but this was a great experience. Dakota did a great job providing info and navigating us through the process. Zero pushy sales person. Just what you would want. Hopefully we won't be buying anything for years, but it sure would be nice to have Dakota as our sales person. The whole process was great and would gladly buy from Byerly again.

5.0

Recently bought a '18 Expedition Platinum and Dakota J.

Recently bought a '18 Expedition Platinum and Dakota J. was our sales person. I detest buying a car from a dealer/lot, but this was a great experience. Dakota did a great job providing info and navigating us through the process. Zero pushy sales person. Just what you would want. Hopefully we won't be buying anything for years, but it sure would be nice to have Dakota as our sales person. The whole process was great and would gladly buy from Byerly again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Everyone was great that we dealt with!

Everyone was great that we dealt with! The salesperson and the finance person were both awesome!

5.0

Everyone was great that we dealt with!

Everyone was great that we dealt with! The salesperson and the finance person were both awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Matt was great to deal with when purchasing our Ford

Matt was great to deal with when purchasing our Ford Explorer. Very knowledgeable and kept us informed during the entire process.

5.0

Matt was great to deal with when purchasing our Ford

Matt was great to deal with when purchasing our Ford Explorer. Very knowledgeable and kept us informed during the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

It was easy to schedule a service appointment and the

It was easy to schedule a service appointment and the appointment wait time was not long at all. Very satisfied 😊

5.0

It was easy to schedule a service appointment and the

It was easy to schedule a service appointment and the appointment wait time was not long at all. Very satisfied 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Picked this dealership because they had the specific Ford

Picked this dealership because they had the specific Ford 150 Hybrid Supercab, color and Trailer add options, I was looking for. I loved the attention I got when going inside the dealership, everyone was very welcoming and helpful. They answered my questions, and went above and beyond my expectations with Sales Associate David Mills. He was great, explained how to use the vehicle, and showed me everything on it, without me having to ask. Really enjoyed my visit there, and the vehicle I bought. As far as the finance part, it took as long as usual at any dealership I have been at. But they also answered all questions, and explained everything in the finance process.

5.0

Picked this dealership because they had the specific Ford

Picked this dealership because they had the specific Ford 150 Hybrid Supercab, color and Trailer add options, I was looking for. I loved the attention I got when going inside the dealership, everyone was very welcoming and helpful. They answered my questions, and went above and beyond my expectations with Sales Associate David Mills. He was great, explained how to use the vehicle, and showed me everything on it, without me having to ask. Really enjoyed my visit there, and the vehicle I bought. As far as the finance part, it took as long as usual at any dealership I have been at. But they also answered all questions, and explained everything in the finance process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Troy and his team did a great job with parts delivered

Troy and his team did a great job with parts delivered quickly & repairs done as promised.

5.0

Troy and his team did a great job with parts delivered

Troy and his team did a great job with parts delivered quickly & repairs done as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1.0

We have been customers of Byerly Ford / Nissan for more

We have been customers of Byerly Ford / Nissan for more than 10 years and have never had an experience like this. We took our 2004 Escape (which I bought from Byerly) in for an oil leak and were quoted more than $1900 to fix it. My daughter ok'd the work and paid them close to $2000 with the understanding that the oil leak would be fixed. Well, it wasn't and when we took it back, they quoted another $700+ to fix it. First, if they couldn't guarantee the leak would be fixed, WHY would they take a young girl's $2000?? Second, to quote another $700 for not fixing what they said they would fix in the first place, is unconscionable. They offered to fix it then for about $300, but at that point, why not just eat the $300 to keep a family of customers? Unfortunately, it will be our last time dealing with Byerly. Not only disappointing, but maddening that my daughter is out $2000 and still has a car that is leaking oil.

1.0

We have been customers of Byerly Ford / Nissan for more

We have been customers of Byerly Ford / Nissan for more than 10 years and have never had an experience like this. We took our 2004 Escape (which I bought from Byerly) in for an oil leak and were quoted more than $1900 to fix it. My daughter ok'd the work and paid them close to $2000 with the understanding that the oil leak would be fixed. Well, it wasn't and when we took it back, they quoted another $700+ to fix it. First, if they couldn't guarantee the leak would be fixed, WHY would they take a young girl's $2000?? Second, to quote another $700 for not fixing what they said they would fix in the first place, is unconscionable. They offered to fix it then for about $300, but at that point, why not just eat the $300 to keep a family of customers? Unfortunately, it will be our last time dealing with Byerly. Not only disappointing, but maddening that my daughter is out $2000 and still has a car that is leaking oil.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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