Bill Collins Ford Lincoln

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Bill Collins Ford Lincoln Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 1999

Welcome to Bill Collins Ford Lincoln & Carforce! Located in Louisville, KY, Bill Collins Ford Lincoln & Carforce is prou

...

d to be one of the premier dealerships in the area. From the moment you walk into our showrooms, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Bill Collins Ford Lincoln & Carforce a good one for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford or Lincoln, you have come to the right place.

"Where Price Sells Cars & Service Keeps Customers"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
216 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 8, 2018

    Overall buying experience was friendly and staff was easy to work with.

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephen, Thank you for taking the time to leave us a kind review and rating. We are pleased to hear that your are happy with your sales experiences wi...th us, and that your needs have been met by our team! We appreciate your patience and hope to see you again!

  • 5.0 out of 5
    November 5, 2018

    This service needed was due to a recall. I had paid to To have this done back in November due to my car not going into gear and rolling back and almost... running me over with the door.I had told my car in and had it repaired and found out in August there was now a recall on this problem.The part finally came in and they just completed fixing it with the new improved part even though I had a part put in earlier they were not sure if it was the improved Mechanism so they had to replace it. They are sending me a refund for what I paid in November to get it done and I am just waiting for the check. Zach, the technician that talk to me about the car did a great job taking care of my needs and concerns.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Clem, Thank you for taking the time to leave us a kind review and rating. We are pleased to hear that your are happy with your service experiences wit...h us, and that your needs have been met by our team! We appreciate your patience and hope to see you again!

  • October 2, 2017

    I came into the service center and told Mr. Ackridge my problem. He told me he would look into it ASAP. Two days later he called and told me my problem... was fixed. So ffar, so good.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mary, we appreciate you stopping by to leave a kind rating and review. It brings us much joy to hear that you were pleased with both your service expe...rience with us. Customer satisfaction is our number one priority, as we work with you to keep your car healthy and safe. We are proud to serve your automotive needs and hope to see you again soon!

  • 5.0 out of 5
    November 3, 2018

    I had a great experience buying my Explorer. They had exactly what I wanted and didn’t try to push. They answered all of my questions.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Susan, Thank you for taking the time to leave us a kind review and rating. We are pleased to hear that your are happy with your sales experiences wit...h us, and that your needs have been met by our team! We hope to see you again!

  • 5.0 out of 5
    November 2, 2018

    My wife and I were very pleased with our salesperson, Josh Sadler. He was very pleasant, answered our questions, made us feel at ease and no pressure.... We really appreciated that. We feel like we got an excellent price and he worked hard to accomplish that. We would highly recommend Josh and Bill Collins Ford to anyone that asks us for a referral.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephen, Thank you for taking the time to leave us a kind review and rating. We are pleased to hear that your are happy with your sales experiences wi...th us, and that your needs have been met by Josh! We hope to see you again!

  • 4.0 out of 5
    November 1, 2018

    I’ve always been treated great and even when a problem I had happened multiple times they were great about it! Things happen and sometimes they... aren’t the fault of your service team. I know it’s getting harder to find help in this field and they do what they can to get you what you need as quick as possible.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kim, Thank you for taking the time to leave us a kind review and rating. We are pleased to hear that your are happy with your sales experiences with u...s, and that your needs have been met by our team! We appreciate your patience & hope to see you again!

  • 5.0 out of 5
    October 31, 2018

    Have purchased/leased several vehicles from the Bill Collins dealership. Outstanding professional customer service from sales to finance!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Frederick, Thank you for taking the time to leave us a kind review and rating. We are pleased to hear that your are happy with your sales experiences... with us, and that your needs have been met by our team! We hope to see you again!

  • 5.0 out of 5
    October 22, 2018

    Our sales associate Bill Nations was very helpful. We have purchased three vehicles from Bill Collins and will purchase our next from them again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Byron, Thank you for taking the time to leave us a kind review and rating. We are overjoyed to hear that you were pleased with your sales experiences ...with us and that Bill Nation has met your needs entirely! We are proud to be your preferred automotive dealer and hope to see you again!

  • 5.0 out of 5
    October 12, 2018

    Went in to get a key replaced for my F150. The person I dealt with in the service department was professional and courteous. He ensures that I was taken... care quickly and efficiently. It gave me the incentive to come back to have the service done in my vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glen, thank you for taking the time to leave us a kind review and rating. It brings us much joy to hear that you were pleased with your recent service... experience with us, and that your needs were met entirely by our team! We appreciate your business and hope to see you again!

  • 5.0 out of 5
    October 8, 2018

    Always great service. Tony was very helpful and courteous.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Diane, thank you for taking the time to leave us a kind review and rating. We are so happy to hear that you were pleased with your service experiences... with us, and that Tony met your needs entirely. We hope to see you again, and thank you for choosing us at Bill Collins Ford!

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