Bill Collins Ford Lincoln
Dealer on Cars.com since May 1999
Currently in stock!
Today's Hours
| Sales | 9:00 AM - 8:00 PM |
| Service | 8:00 AM - 5:00 PM |
| Mon | 9:00 AM - 8:00 PM |
| Tue | 9:00 AM - 8:00 PM |
| Wed | 9:00 AM - 8:00 PM |
| Thu | 9:00 AM - 8:00 PM |
| Fri | 9:00 AM - 8:00 PM |
| Sat | 9:00 AM - 8:00 PM |
| Sun | Closed |
| Mon | 7:00 AM - 7:00 PM |
| Tue | 7:00 AM - 7:00 PM |
| Wed | 7:00 AM - 7:00 PM |
| Thu | 7:00 AM - 7:00 PM |
| Fri | 7:00 AM - 7:00 PM |
| Sat | 8:00 AM - 5:00 PM |
| Sun | Closed |
Reviews
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I came into the service center and told Mr. Ackridge my problem. He told me he would look into it ASAP. Two days later he called and told me my probl...em was fixed. So ffar, so good.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?Dealer ResponseMary, we appreciate you stopping by to leave a kind rating and review. It brings us much joy to hear that you were pleased with both your service expe...rience with us. Customer satisfaction is our number one priority, as we work with you to keep your car healthy and safe. We are proud to serve your automotive needs and hope to see you again soon!
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June 18, 2018
Best overall Ford dealership in all of Kentucky. Great customer service, awesome staff. They are thecquicjest when it comes to repairs and the most re...liable.
Does recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?
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June 18, 2018
Got my new truck back after 1st oil change and looked like mechanic got in with oil still on hands and touched headliner, door handles and then couldn...'t find the key fob after I told him 3 times that it was in door handle. I finally had to go to my truck in the bay, to retrieve the key fob from the "door handle ". Still have oil stains all over brand new $73,000 Lincoln Navigator that they tried to clean up. I had 7,000 miles on this and didn't expect this.
Does not recommend this dealerCame in for service or repairDid make a purchase0 people out of 0 found this review helpful. Did you?
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Service Shop
Service Reviews
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Service Pricing
RepairPal Certification
- Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
- Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
- Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
- Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.