Skip to main content
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(1,776 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Hook Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

2014 Equinox

I recently had my new 2014 Equinox serviced for the first time at Bob Hook Chevrolet. It was a great experience. I will have all my work on the car done by them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Love my new car

The truck buying experience was very quick and hassle-free

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great services,friendly people

I always get good service since purchasing my 2014 Impala in 2014,so I highly recommend Bob Hook Chevrolet as a dealership I can depend on for good service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Easy Buying Experience

Great, my salesman Tome Lovelace does a remarkable job & hope to more business with him in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Happy customer

People are friendly. They are professional and act like they care about you and your car. They are courteous as well. They listen and do what they say they are going to do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

easy purchase

As always, the service received at Bob Hook met our expectations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2003 Chevrolet Tahoe

John Gahimer definitely went above and beyond to try to identify the problem with my Chevy Tahoe. John did not recommend unnecessary repairs; or repairs that were not supported by facts. John and I ultimately agreed upon a repair strategy that seemed the most logical choice to try. So far, so good; we drove the Tahoe over the weekend without an issue. Hopefully, we found, and repaired, the problem. My compliments to John; John represents your company very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

NO TITLE

DID A NICE JOB GETTING ME INTO SERVICE DEPARTMENT FOR MY OIL CHANGE.DAVID REDMONE ALLWAYS DOES A GREAT JOB FOR MY FAMILY.THANKS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mister

So far everything and everyone has been excellent. My new Equinox is far superior to any vehicle I've owned previously. I'm 74 years old and know what I'm talking about. Couldn't ask for better respect and courtesy than shown at Bob Hook Chevrolet. If I live long enough to buy another new vehicle it will definitely be Bob Hook..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Lease of 2015 Equinox

Mr. Dabney was extremely helpful and knowledgeable about the 2015 Equinox. He was also gracious enough to handle the "mirror " situation, which is the reason I decided to lease the Equinox. Hats off to Mr. Dabney. Thank you. Herma Jean Price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No