Reviews
Horrible they had me waste my time and gas money four...
Horrible they had me waste my time and gas money four times to come over there and they would not even help me
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We are disappointed to hear that you did not have a 5 star experience and we’d like to find out how we could’ve provided exactly what you needed and expected. Please contact us at your earliest convenience.
We would like to recommend Gregory Coleman, he was our...
We would like to recommend Gregory Coleman, he was our salesman and did a great job getting us what we wanted. We got the price we wanted and a very nice car. Thanks Greg
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
leslisue, thank you for the positive review. We're thrilled to hear that you had a great experience with Greg. Please let us know if you need anything else. Enjoy your new car!
Our Salesman was William Dabney. He did an out standing...
Our Salesman was William Dabney. He did an out standing job! We bought a van about 20 years ago and he was our Salesman then too. He is very good at his job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review, Kevin and Christina. We are so glad to know that William was able to help you both then and now! We wish you all the best with your new vehicle and hope to work with you again in the future!
I worked with Bill Dabney. He is so much fun! I enjoyed...
I worked with Bill Dabney. He is so much fun! I enjoyed my experience today at Bob Hook. Thank you for the help!! Love my Impala!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Very friendly, great customer service all around...
Very friendly, great customer service all around reasonably priced, great experience we will definitely recommend Bob Hook Chevrolet to other people wanting to buy a car a good car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Precious3161, thank you for the 5 star review. We're so happy to hear you had a great experience here and we look forward to working with you again in the future!
Ms Banks provided excellent customer service. She was...
Ms Banks provided excellent customer service. She was friendly and very informative. She made everything simple and was able to answered all my questions. I'll definitely recommend Bob Hook to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sbrockman08, thank you for the positive feedback! We are happy to know that you are a satisfied customer and to know that you have been provided with good customer service, especially from Kristan Banks. Thank you for choosing Bob Hook Chevrolet.
I highly recommend John Knotts with the Commercial Truck...
I highly recommend John Knotts with the Commercial Truck Sales. Made our deal on a used work truck very smooth. Took care of everything we asked for on the truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Perfect ratings are always appreciated. Thank you, connie!
Colleen was great. Told her we weren't planning on buying...
Colleen was great. Told her we weren't planning on buying and she went above and beyond to help us out. Definitely will have us coming back to see her again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for visiting Bob Hook Chevrolet, DuuudeIJust. Colleen and our team look forward to working with you in the future.
Second dealing with Bob Hook Chevrolet; both times were...
Second dealing with Bob Hook Chevrolet; both times were excellent experiences. My opion is that their vehicles are well priced and they make reasonable offers on trade in vehicles. Collean has worked with me and my family both visits and you will not be disappointed with her professionalism and hard work to help you get the best deal. At the end of the day, both parties must feel good about the transaction.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your loyalty and trust. Your 5-star rating and praise for Colleen and our team mean the world to us. Congratulations, we hope you are enjoying your new vehicle.
I’ve been looking for a larger vehicle for a long time....
I’ve been looking for a larger vehicle for a long time. Always have wanted third row and captain seats for those large car seats. Bob Hook and my awesome husband, Greg Coleman, helped me find this awesome 2019 Chevy Traverse! I fell in love with the color, space, and the up to date features that come with it. Apple car play is awesome! For anyone who has been hesitant to buy a new car, I HIGHLY recommend Bob Hook. Amazing customer service! Thank you again to Jason, Mike, and Greg!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car