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2025 consumer dealer award
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Reviews

(1,776 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Hook Chevrolet from DealerRater.

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Awesome Salesman everyone very professional and helpful

Awesome Salesman everyone very professional and helpful we would recommend this dealership to any one looking to purchase new or used

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate your feedback and recommendation, m.shapiro95. We appreciate your business with us and look forward to working with you again in the future! Sincerely, Bob Hook III General Manager

Great experience, didn't feel pressured to buy.

Great experience, didn't feel pressured to buy. All staff encountered made the shopping and buying experience great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us 5 stars Charlie. We're so glad that our team helped you have a great car-buying experience here. We appreciate your kind feedback and hope to see you again soon! Sincerely, Bob Hook III General Manager

Bill Dabney was my salesman.

Bill Dabney was my salesman. I have brought my last 2 ( car and Truck ). Bill has always answered my questions, returned my calls and instructed me in how to operate my new purchase. He is an asset to the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Valspencer, Thank you for your wonderful feedback! We're delighted to hear about your positive experiences with Bill Dabney. His dedication to providing excellent customer service and ensuring you feel confident with your purchases is truly commendable. We appreciate your loyalty and look forward to assisting you with your future vehicle needs! Sincerely, Bob Hook III General Manager

Thank you John Knotts for the exceptional service!

Thank you John Knotts for the exceptional service! We have purchased a few trucks for our business with John's help. He is always friendly, knowledgeable and helpful. Always a great experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

officemgr, Thank you for your kind words! We're thrilled to hear about your positive experiences with John Knotts. His commitment to providing friendly, knowledgeable service truly makes a difference. We appreciate your continued trust in us for your business needs, and we look forward to assisting you with future purchases. Your satisfaction is our top priority! Sincerely, Bob Hook III General Manager

No nonsense dealership with knowledgeable sales people.

No nonsense dealership with knowledgeable sales people. Greg Coleman guided me through a special build on a ‘25 Silverado and got me every discount available. We started this build back in May and my trade was worth $23,000. I took delivery in September and my trade was still $23,000. I’m very happy with my new truck and Bob Hook Chevrolet!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Lee.50terry, We're thrilled you had a great experience! Visit us again soon for more outstanding service. Sincerely, Bob Hook III General Manager

Had an awesome experience at Bob Hook Chevrolet working

Had an awesome experience at Bob Hook Chevrolet working with Bill Dabney! Bill made the entire process of buying my 2025 Chevy Trax Activ a breeze. He’s laid-back, honest, and doesn’t mess around with pricing—he tells you exactly how it is. Bill was super responsive, even late at night, and had everything ready to go the next day. Plus, he topped it off by personally taking me to fill up the tank after the purchase! If you want a hassle-free experience with someone who knows their stuff, Bill is your guy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Kyle.fischer, Your satisfaction is our motivation! We're glad you had a positive experience with us. Sincerely, Bob Hook III General Manager

Greg was very easy to work with and made buying my first

Greg was very easy to work with and made buying my first car quick and simple.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi Laurenjeff02, Thank you for the fantastic review! We're excited to welcome you back for more great deals. Sincerely, Bob Hook III General Manager

Our experience was very nice one.

Our experience was very nice one. Max made it very easy. It had been so long since we had bought a new car. Max went over everything and showed us how it worked. He was very patient, because we were unfamiliar with all the new technology. Our experience was very pleasant and enjoyable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Cloddiadean, Thank you for the fantastic review! We're excited to welcome you back for more great deals. Sincerely, Bob Hook III General Manager

Easy process!

Easy process! I love how I wasn’t pressured into buying a car the day I originally visited. Great customer service!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi L Weaver, We're glad we could meet your expectations! Looking forward to your next visit. Sincerely, Bob Hook III General Manager

They are the best!

They are the best!! Ask for Max!! Thanks Max for getting back on the road again!! Salute!🫡

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Detroyia, Thank you for the fantastic review! We're excited to welcome you back for more great deals. Sincerely, Bob Hook III General Manager